One of the worst customer service experiences I’ve had in a long time. My order was marked as delivered but never actually reached me. I checked everything I possibly could on my end a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great product, bought the wood fired oven, once semi mastered it's a great oven. The temp on outside gets a hotter than expected from the videos although at 80 degrees it's safe to touch. The colour w... Toon meer
Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... Toon meer
Excellent customer service. I called hoping they would price match a pizza oven I had seen on John Lewis website but JL couldn’t deliver in time… I was told the item on JL was the old model, they... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Delivita is a British brand specialising in high-quality, wood and gas fired pizza ovens, made for Outsiders. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, Delivita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. Delivita also offers a range of accessories to enhance the cooking experience.
Contactgegevens
Lancaster, Verenigd Koninkrijk
- 01524770060
- hello@delivita.co.uk
- delivita.com
4,1
Goed
446 reviews
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Great looking oven but…
Great looking oven, unfortunately the ignition stopped working after first use, so now have to use a match to light. Not what you expect after only one night. Also the camping gas bottle was missing from the delivery. Notified company who said it would be sent out separately, and 2 weeks later still not received.
7 augustus 2025
Antwoord van Delivita
Thank you for taking the time to leave a review, I would be very happy to look into the ignition issue for you along with the missing gas. Could you email hello@delivita.com to allow us to check this for you please?
Fabulous price for a great product
Fabulous price for a great product, also comes with all the accessories. First lot of pizzas baked tonight & just brilliant, easy to use, looks good and comes with everything you need. Fantastic value!
11 augustus 2025
Dough was amazing speedy delivery
Dough was amazing speedy delivery, said free delivery even with a code, then charged 5.99
6 augustus 2025
Antwoord van Delivita
Thank you for your review, did you reach out on the issue with the delivery code?
Looks great
Looks great, quality item, easy to set up & quickly got the hang of making pizzas!
29 juli 2025
Great product at a great price.
4 augustus 2025
dreadful experience faulty oven
Ordered the oven delivered on time, however oven did not work due to faulty gas supply valve (we tried two different gas supplies both tested to be successfully suppling gas and working on other appliances). Telephones customer services dreadful first lady clearly had no idea different gas types, fobbed off with excuses worst of which must try with their regulator, despite website and manual stating can use with butane, LPG and propane. Two phone calls and still not willing to sort out ... I have now sent a formal letter of complaint with consumer rights reminder >>> will be contacting master card to get a refund... do not bother with this outfit
8 augustus 2025
Review zonder uitnodiging
Antwoord van Delivita
I'm very sorry to hear this, can you confirm if this was resolved?
Great price pizza oven
Great price pizza oven, very fast delivery in safe secure packaging. Good instruction manual with tips on easy pizza prep and cooking, love how the legs fold up for space saving and the well designed and constructed storage/transportation bag, pizza shovel and portable gas can was a nice little bonus.
Have used the oven twice now and the pizzas taste so much better than shop bought/conventional oven cooked pizzas, there more like pizza restaurant ones, would definitely recommend getting one!
14 juli 2025
Poor delivery
The delivery man left outside and did not ring the doorbell or put in the big parcel box so everything had defrosted. Wasted food
31 juli 2025
Antwoord van Delivita
Thank you for your feedback, our doughballs are delivered in insulated packaging with ice packs so they can be frozen on delivery.
Beautiful pizza oven arrived quickly…
Beautiful pizza oven arrived quickly abd well packaged. Really looking forward to using it.
28 juli 2025
Excellent dough, great service.
Excellent dough, the best I have found so far to use with my pizza oven.
7 juli 2025
I liked the product
I liked the product, but the delivery was incomplete and it required more than one or two reminders to complete the order. I also didn't much care for the attitude of the customer service, although amends was made by the delivery of the final item.
3 juli 2025
Antwoord van Delivita
Thank you for your email, I can see an email received from you on Monday evening which we responded to asking you to confirm the items received on Wednesday morning, we then shipped the missing item. It would seem DPD received the items but did not deliver all three boxes for which I can only apologise.
Useless company to deal with
Useless company to deal with. Sent the wrong oven out first and took over 3 weeks and me having to chase by email and phone to get it finally sorted out. Didn’t send one accessory which was supposed to be supplied. Ordered some dough from them which arrives after 4 days not two and has the missing accessory in which I still get charged for. Won’t be buying from them again and do yourselves a favour don’t bother buying from them in the first place.
14 juli 2025
Antwoord van Delivita
I am sorry to read your review, I can't actually see that you have purchased an oven from us, the order that your review related to was for accessories and dough? I would be very happy to look into the issue for you if you could confirm the order number for the oven as this is not the level of service we want our customers to experience. With regard to the dough, I can see this was ordered later on a Thursday evening after our delivery cut off, as this is a perishable item that is required to be shipped for delivery on a week day the order was shipped on Monday for Tuesday. We will look to make this more clear.
What a brilliantly designed oven
What a brilliantly designed oven. Price point is spot on. Forget the cheap rubbish and spend a little bit more for quality.
14 juli 2025
Great oven and a great price with the…
Great oven and a great price with the discount off really good bundle and the oven gives excellent control when cooking pizza
3 juli 2025
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