One of the worst customer service experiences I’ve had in a long time. My order was marked as delivered but never actually reached me. I checked everything I possibly could on my end a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great product, bought the wood fired oven, once semi mastered it's a great oven. The temp on outside gets a hotter than expected from the videos although at 80 degrees it's safe to touch. The colour w... Toon meer
Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... Toon meer
Excellent customer service. I called hoping they would price match a pizza oven I had seen on John Lewis website but JL couldn’t deliver in time… I was told the item on JL was the old model, they... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Delivita is a British brand specialising in high-quality, wood and gas fired pizza ovens, made for Outsiders. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, Delivita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. Delivita also offers a range of accessories to enhance the cooking experience.
Contactgegevens
Lancaster, Verenigd Koninkrijk
- 01524770060
- hello@delivita.co.uk
- delivita.com
4,1
Goed
446 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Delivita are fantastic
Delivita are fantastic, they’re customer focused & their attention to detail is amazing.
Quality products matched with quality people.
Thank you
2 februari 2026
Deavolo pizza oven
Ordered the Deavolo pizza oven arrived promptly, did not disappoint pizzas came out lovely & crisp, cooked to perfection.
6 januari 2026
AVOID
AVOID. I ordered a pizza oven before Christmas. I have had no correspondence from the company since, despite sending two emails asking for updates on my order. The phone lines don’t work and I can’t get hold of anyone. The company keeps sending me emails asking me to review them. But no communication about my order, so here is my honest feedback. £700 for a pizza oven and no delivery or updates provided since. Do not recommend.
5 januari 2026
Review zonder uitnodiging
Antwoord van Delivita
This was an error on our part Rachel and I am sorry, we hadn't consider our pallet delivery companies schedule on the larger ovens and for that I am very sorry. I understand you have the oven now and I hope you are enjoying it.
The delivery and oven exceeded…
The delivery and oven exceeded expectations and left a lasting impression with their excellence.
28 december 2025
Review zonder uitnodiging
Well built pizza oven …
Quick delivery and a great well built pizza oven supplied with everything you require to get started
4 november 2025
Terrible experience - avoid or be prepared for trouble
Bought a sabattier butter knife of their subsidiary kitchen gourmet knives. First they took money but didn't havevitem in stock, whennitem eventually came back into stock charged me a fortune to send it via DPD, DPD then cicked upbdelivery by ststingbingsd to be there to sign for v it (?it's a round ended butter knife for gods sake) I had to find out for myself by calling DPD that they had a problem delivering knife due to a technical problem. I rang This supplier to be abruptly treated likecsn inconvenience from someone called Lucy, eventually without any customer care being shown at all I asked for a refund only to be fobbed off by this Lucy person saying she needs to do a return to sender request to DPD and she wouldn't do my refund till DPD had returned the item to them. So nonknige no refund and lost a days wages from work and this company couldn't care less. DO NOT BUY ANYTHING FROM HERE, check out all the other negative reviews a cross their various websites they are shocking. Buy from somewhere like Lakeland where the service and customer care are first class. I will never give this bunch of jokers any business again ever!!!
21 november 2025
Review zonder uitnodiging
Simplicity
Literally arrives ready to use. Plug in gas and go. Simple to use, great accessories and fabulous results. Nice colour and a sleek look.
4 november 2025
A prompt delivery service
A prompt delivery service. We look forward to using the pizza oven very soon.
4 november 2025
Brilliant gas pizza oven
Brilliant gas pizza oven. Cooks fresh dough pizza quick, very impressed.
15 september 2025
High quality
Everything I’ve bought has been high quality. The diavolo oven, the cabinet on wheels and the dough. Would recommend.
8 september 2025
Great portable pizza oven the Diavolo
Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizza.
The pizza dough that Delivita make is excellent, stores in the freezer, instructions are simple and they make perfect base.
8 september 2025
Avoid and definitely do not buy from a third party retailer
Purchased a dual-fuel oven (RRP £1,195) through a third-party retailer, which unfortunately arrived damaged. A replacement was sent, but it too arrived damaged—albeit what appeared to be only cosmetically. As this was the last unit the retailer had in stock, I sought advice from Delivita regarding the safety of keeping the product given the minor damage. I was fobbed off, misled and lied to by their customer service agents. It appears a new company has recently acquired Delivita and is doing everything possible to avoid responsibility for any ovens manufactured prior to the takeover.
I requested technical advice and product support because the oven wouldn’t stay lit when using the gas burner. I was told to contact the retailer, despite the fact that the technical expertise clearly lies with Delivita—not the retailer.
My experience with a £1,195 oven: two units arrived damaged, one failed to function properly, and customer service was dismissive and unhelpful. Absolutely avoid and absolutely do not purchase through a third-party retailer, as Delivita will offer no product support and their warranty and the claims on their website will be meaningless.
Extremely disappointing, especially after having considered these ovens for a very, very long time.
17 september 2025
Review zonder uitnodiging
Antwoord van Delivita
When you purchase an item, the aftercare and support are the responsibility of the retailer you bought it from. It’s therefore unfair to leave a review for us when the retailer has supplied a damaged product.
Our contract is with the retailer (not directly with you), they are the correct point of contact.
You advised you were offered a substantial discount by the retailer to keep the unit, and you asked us to confirm whether it was safe to use. As this is a gas appliance and the only information we had of the damage was an image, we were not in a position to provide that assurance — which understandably frustrated you, but was outside our responsibility.
Great pizza oven. Shame the whole delivery didn’t arrive.
The pizza oven is great and just what we wanted. We’ve already tested it out and it worked brilliantly.
The only negative is that we also ordered the sourdough balls which never arrived with the original order. Instead we had a handwritten note on the delivery slip to say they would be arriving a few days later which was really disappointing as we’d not been notified when we made the order. So we’ve get to try the dough balls.
12 september 2025
Antwoord van Delivita
Sorry we didn't manage your expectations on this, as our dough balls are perishable they are sent on a different kind of delivery. This also can only be sent on certain days of the week.
Your dough is superb
Your dough is superb. We have never been able to make our own so stretchy and pliable. It makes amazing pizzas. Thank you
1 september 2025
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