I loved the prices and great varieties of good carpet initially, but the customer service was top notch. I needed help in figuring out what I needed each stage of the process, and I was given courteou... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The service from Designer Carpets was excellent. They worked with me to achieve the carpets I required and held delivery until we were ready. The courier used for delivery was very good. They offered... Toon meer
Bedrijf heeft geantwoord
The advice from the sales people was excellent. All staff are informative. They recommended upon request an excellent Local fitter who did a Stirling job. I’m so pleased with the result. The price... Toon meer
Bedrijf heeft geantwoord
Very efficient. Initially sent for samples which arrived swiftly. Carpet ordered and processed quickly, fitted today ,looks super .
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Based in Derbyshire, Designer Carpet are the UK's leading supplier of high quality carpets, carpet remnants and made-to-measure rugs at up to 85% Off RRP. We only work with brands that can be trusted to deliver quality, design and customer service. From classic wool carpets to natural, sustainable floor coverings such as sisal and seagrass, we offer luxury products that have the ability to transform any space.
Contactgegevens
Ripley , Verenigd Koninkrijk
- 01332 346 444
- info@designer-carpet.co.uk
- designer-carpet.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Designer Carpet
Thank you for such a kind review! We’re so glad you found our team helpful and the service good. We really appreciate your feedback!
Great value
I was looking for quite an expensive wool carpet. They had an off cut for about half price. Underlay and edging all good prices. Delivery to Devon only once a week but a very helpful driver. Will use again.
12 februari 2026
Antwoord van Designer Carpet
Thank you for your great review! We’re so pleased you found the perfect wool carpet at such good value, along with well-priced underlay and edging. We also glad to hear the driver was helpful. We look forward to helping you again!
Great service great carpet.thank you
11 februari 2026
Antwoord van Designer Carpet
Thanks for the review Elizabeth. We really appreciate you shopping with us.
First class from initial enquiry to delivery
Telephone answered promptly. Staff friendly and efficient. Helpfull guidance and advice. Order processed quickly. Quality of rug excellent. Affordable prices. Delivered on time
12 februari 2026
Antwoord van Designer Carpet
Great to hear Christine, thanks for shopping with us.
Excellent quality at a great price
The carpet was a great price, excellent quality and is perfect for the room. Ordering was easy and delivery made on the date I requested, the delivery man kindly brought the carpet into the room for me. I’ll use them again and would highly recommend.
29 januari 2026
Antwoord van Designer Carpet
We’re delighted to hear that you’re happy with the quality of your carpet and that it’s perfect for your room. It’s great to know that you found the ordering process easy and that delivery went smoothly on your chosen date. We’ll also be sure to pass your kind comments on to our delivery team — they’ll really appreciate it.
Thank you for your recommendation, and we look forward to helping you again in the future!
Good Quality Products
Good Quality Products. Fast Delivery in Excellent Packaging. Value Very Good.
4 februari 2026
Antwoord van Designer Carpet
Thanks for the review and 5 Star Rating - we really appreciate it!
Antwoord van Designer Carpet
Thank you, David for your review. We are really pleased to read that you love your carpet and we hope to help you again soon.
Return customer …. Excellent experience maintained and even improved !
This was my third time of using this company for bespoke rugs…on all occasions I have been impressed by the choice of product and the finished products and the customer service from start to finish. This occasion was no different in fact I was further impressed by the personal response to a problem I had adding all products to an order. The online chat with a member of the team was excellent in resolving this though to completing my order which finally came in much cheaper than buying single items ( I had ordered four rugs from one off cut they had on offer) …. Late on a Friday afternoon but the representative did not rush me to ensure all was in order. The products were to take around 2 weeks for completion … I was notified only 5 days later that the rugs were ready for dispatch. Good to see that the company retains and has improved even the customer experience and satisfaction with these excellent products.
26 januari 2026
Antwoord van Designer Carpet
Thank you so much for your continued support. It truly means a lot that you’ve chosen us for the third time.
We’re delighted to hear that you were pleased not only with the rugs themselves, but also with the service you received. I’ll be sure to pass your kind words on to the team member who assisted you especially for taking the time to ensure everything was perfect, even late on a Friday.
It’s great to know the off-cut worked out so well for you and that we could complete your order sooner than expected. We really appreciate you taking the time to share your experience and look forward to helping you again in the future.
Great customer service
Great customer service. Very friendly and helpful when I was struggling to make my order.
30 januari 2026
Antwoord van Designer Carpet
Thanks for the great review Sonia. Our team are always on hand and easily accessible to help deal with any queries to ensure our customers get the best possible service.
4.5 x 2.5 meter bespoke rug
Website is easy to use and my sample came quickly. My bespoke rug was ready for delivery within a week and the driver called me 30 minutes before he arrived and carried it into the room. The quality is fantastic and was very well packaged. This is the 3rd time I have used Designer Carpet and couldn't recommend them highly enough
30 januari 2026
Antwoord van Designer Carpet
Thank you so much for taking the time to share this lovely review 🌟
We’re delighted to hear that everything, from the website experience to delivery and packaging, met your expectations, and it means a lot to us that you’ve chosen Designer Carpet for the third time. Knowing you’re happy with the quality of your bespoke rug and our service really makes our day.
Thank you again for your continued support and recommendation—we truly appreciate it and look forward to helping you again in the future!
Staff that I dealt with were very…
Staff that I dealt with were very helpful and knowledgeable.
22 januari 2026
Antwoord van Designer Carpet
Great to hear Louise, we will make sure the team hear this and we really appreciate your review.
Highly recommended
Excellent communication. Very pleased with the completed rug and speed of production and delivery. This is our second rug from this company and we would use them again in the future.
19 januari 2026
Antwoord van Designer Carpet
Thank you for such a lovely review! We’re delighted that you had a great experience with us before and chose to shop with us again, and that this visit was just as positive. We’ll be sure to pass on your kind words to our rug team, and we hope to see you again soon!
Perfectly cut carpet
Perfectly cut carpet, great quality and condition. Helpful customer service when enquiring about delivery date. Tracking provided for delivery slot so you can see how far away the van is. Great communication throughout. Will be purchasing the rest of our carpets through Designer Carpets!
21 januari 2026
Antwoord van Designer Carpet
Thank you so much for taking the time to leave such a lovely review! We’re really pleased to hear you’re happy with the quality of the carpet and that our team could help with delivery and tracking. Great communication is something we really pride ourselves on, so it’s wonderful to know it made a difference. We truly appreciate your support and look forward to supplying the rest of your carpets soon
Fine carpet at a good price
Fine carpet at a good price, great communication with customer service, perfect on time delivery, excellent delivery driver, all-round excellent
20 januari 2026
Antwoord van Designer Carpet
Thank you for your fantastic feedback! We’re delighted to hear you’re happy with the quality and value of the carpet, as well as the service from our customer support and delivery team. We’ll be sure to pass on your kind words to the driver too. Thanks again for choosing us, we really appreciate it!
Excellent communication and carpet…
Excellent communication and carpet delivery very prompt.
Delighted!!
20 januari 2026
Antwoord van Designer Carpet
Thank you for such a kind review! We’re delighted to hear you were happy with the communication and prompt delivery. So pleased you’re delighted!
Timely delivery and an all round…
Timely delivery and an all round quality product (herringbone natural sea grass) at an affordable price.
Would and have recommended to others.
13 januari 2026
Antwoord van Designer Carpet
Thank you for your wonderful 5 star review! We’re delighted to hear you were pleased with the timely delivery and quality of your carpet. We really appreciate your recommendation and support!
Always a pleasure
Lin and the team at Designer Carpet are just a pleasure to work with
19 januari 2026
Antwoord van Designer Carpet
Thank you for your kind review! We’re delighted to hear that Lin and the team have been a pleasure to work with. We really appreciate your feedback and support!
I use this company regularly and they…
I use this company regularly and they are really professional and prompt with their process.
I have only had previous issues with the courier but the company addressed this promptly
Would recommend.
19 januari 2026
Antwoord van Designer Carpet
Thank you for your continued support and recommendation! We’re pleased to hear you find our service professional and prompt. We also appreciate your understanding regarding the courier issue and are glad we could address it quickly. Your feedback means a lot to us!
Antwoord van Designer Carpet
Thank you for your 5 star review! We really appreciate it
Beautiful carpet and great service
Gorgeous carpet - really high quality for the price. Designer carpet were quick to send out samples and the delivery was prompt. Very happy with the service and product.
9 januari 2026
Antwoord van Designer Carpet
Thank you for such a lovely review! We’re so glad to hear you’re happy with both the service and the product. We really appreciate it
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.