I loved the prices and great varieties of good carpet initially, but the customer service was top notch. I needed help in figuring out what I needed each stage of the process, and I was given courteou... Toon meer
Bedrijf heeft geantwoord
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The service from Designer Carpets was excellent. They worked with me to achieve the carpets I required and held delivery until we were ready. The courier used for delivery was very good. They offered... Toon meer
Bedrijf heeft geantwoord
The advice from the sales people was excellent. All staff are informative. They recommended upon request an excellent Local fitter who did a Stirling job. I’m so pleased with the result. The price... Toon meer
Bedrijf heeft geantwoord
Very efficient. Initially sent for samples which arrived swiftly. Carpet ordered and processed quickly, fitted today ,looks super .
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Based in Derbyshire, Designer Carpet are the UK's leading supplier of high quality carpets, carpet remnants and made-to-measure rugs at up to 85% Off RRP. We only work with brands that can be trusted to deliver quality, design and customer service. From classic wool carpets to natural, sustainable floor coverings such as sisal and seagrass, we offer luxury products that have the ability to transform any space.
Contactgegevens
Ripley , Verenigd Koninkrijk
- 01332 346 444
- info@designer-carpet.co.uk
- designer-carpet.co.uk
4,9
Uitstekend
2K reviews
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Antwoord van Designer Carpet
Thank you for your great feedback! We’re delighted you were happy with the service, product, and pricing. We really appreciate your support!
Antwoord van Designer Carpet
Thank you for your kind review! We’re pleased to hear the carpet was exactly as described and that you received good service, and great savings too. We really appreciate your feedback!
Really helpful advice and excellent…
Really helpful advice and excellent delivery - would highly recommend. Steve at customer service was particularly helpful
16 januari 2026
Antwoord van Designer Carpet
Thank you for your lovely review! We’re delighted you found the advice helpful and the delivery excellent. We’ll be sure to pass your kind words on to Steve, he’ll really appreciate it. Thank you for the recommendation!
Great carpet bought remnant so was a…
Great carpet bought remnant so was a really good price. Ordering, delivery all fine came on day expected.
16 januari 2026
Antwoord van Designer Carpet
Thank you for your great review! We’re pleased to hear you found a fantastic remnant at a great price and that ordering and delivery all went smoothly. We really appreciate your feedback!
Antwoord van Designer Carpet
Great to hear Stephen! Thanks for the review.
Pleasant and helpful and very pkeased with final result.
Very quick response to my enquiries and gave me very good advice as to a suitable product. Ordering was quick and easy and they kept me updated on delivery times.
They also provided the number of a carpet fitter who was equally helpful. Very pleased with the final result.
14 januari 2026
Antwoord van Designer Carpet
Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that you found our advice helpful and the ordering process straightforward. Keeping our customers informed is important to us, so it’s great to know the delivery updates were appreciated. Thanks again for choosing us. We truly appreciate your support.
New hall carpet
Samples arranged very quickly; knowledgeable and helpful sales persons at ordering stage; price well below shops; safe payment method; invoices and receipts provided; delivered by professional company in great condition - well wrapped and protected, on time and at advised date; email reminders of delivery date; carpet and underlay was flawless.
Very, very happy. Thank you so much Designer Carpet for a great service.
13 januari 2026
Antwoord van Designer Carpet
Thank you so much for your detailed and wonderful review! We’re delighted to hear that everything met your expectations. It’s great to know you were pleased with the service, value, communication, and quality of the carpet and underlay. We really appreciate your kind words and support, thank you for choosing us!
Confirming my order to delivering my…
Confirming my order to delivering my carpet the journey was seamless, thorough and straight forward. No hiccups , all good
9 januari 2026
Antwoord van Designer Carpet
Thank you for taking the time to leave such positive feedback. We’re delighted to hear the whole process was seamless and straightforward. We are glad everything went so smoothly.
Excellent Company
I had been looking for a good quality carpet at a reasonable price and found just what I wanted on this Designer Carpets site. The delivery was well organised and arrived as expected. I found a great fitter online and I am really happy with the outcome. I would recommend this Company.
8 januari 2026
Antwoord van Designer Carpet
Thank you for your lovely review! We’re so pleased you found the perfect carpet at a great price and that delivery went smoothly. We really appreciate your recommendation. Thank you for choosing us!
Antwoord van Designer Carpet
Great to hear Nadine, thanks for the review!
Antwoord van Designer Carpet
We are so pleased that everything went well with your order and will also pass on your compliments to our courier. Thanks for shopping with us.
Fast order turnaround
Fast order turnaround. Appreciated the follow up call to arrange delivery. Top service
5 januari 2026
Antwoord van Designer Carpet
Thanks David, we really appreciate you leaving this review. Thanks again for shopping with us.
Great company to order from
They were very easy to communicate with. Always responded to my questions. I highly recommend them.
1 december 2025
Antwoord van Designer Carpet
Excellent to hear your experience went well, and we hope to help you again soon!
Carpet delivery fine
Carpet delivery fine. Carpet itself is a good carpet, however carpet had a musty smell that has taken ages to get rid of. ( Review written 10 months after ordering)
25 februari 2025
Antwoord van Designer Carpet
Hi Simon, I am sorry to read that you have a concern about your carpet. Carpets, particularly those made of wool, can have an odour that will dissipate over time. There are also some tips and suggestions we can give you, so please can I ask you contact us with more information, and we will get this looked into as soon we reopen in the New Year - info@designer-carpet.co.uk
Did what it said on the tin!
Did what it said on the tin!
Promptly delivered and a good price.
Thank you.
27 november 2025
Antwoord van Designer Carpet
Great to hear Gilly, have a great Christmas!
Happy purchase .
Happy purchase .. Excellent quality and price .. delivered on time ..
26 november 2025
Antwoord van Designer Carpet
Many Thanks for the review!
Very efficient service both ordering
Very efficient service both ordering, getting help on the phone and the actual delivery.
1 december 2025
Antwoord van Designer Carpet
Thank you for your kind feedback! We’re pleased to hear you have had such a positive experience ordering from us. We really appreciate it!
Really pleased
Really pleased with the quality of the carpet, the price and it was delivered within a few weeks or ordering which is great as it's a custom size.
1 december 2025
Antwoord van Designer Carpet
Thank you for your lovely review! We’re delighted to hear you’re pleased with your order. We really appreciate your feedback!
Fantastic service and a great price!
Fantastic service and a great deal on price with a reasonable delivery price with delivery accurately tracked all day so we knew exactly when it was coming. Can’t fault it!
1 december 2025
Antwoord van Designer Carpet
Thank you for your fantastic review! We’re delighted you were happy with the service, great value, and the accurately tracked delivery. It’s great to hear everything went smoothly, we really appreciate your feedback!
Great experience with the designer…
Great experience with the designer carpets, great customer service and communication but I think that the delivery service could be better.
25 november 2025
Antwoord van Designer Carpet
Thank you for your feedback! We’re really pleased to hear you had a great experience with our customer service and communication. We also appreciate your comments regarding the delivery service and will take this on board as we continue to improve. Thank you for choosing us!
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