Destination Beauty Reviews 

23 years ago I had a breast lift and augmentation in Australia. I was disappointed with this surgery immediately as the lift I felt wasn't done effectively, scarring was wide and I had no sensitivity in my nipples for two years. After 4 pregnancies and 23 years of living I decided to head to Thailand with Destination Beauty to have my old implants replaced with a smaller size and I needed a lift again. My DB rep Noon was very thorough and when I arrived in Thailand with my husband as a support person all DB staff were friendly and efficient. The hotel is amazing! I could not believe how thorough the pre operation testing was - bloods, urine, chest xray & ECG, that never happens in Australia! The hospital and nurses took much better care of me than occured post surgeries I have had in Australia at private hospitals as recently as last year. My surgeon was Dr K who spoke thoroughly with me about my surgery and we discussed options. I was very well informed. He answered many questions from my husband and I and took the time to discuss with us. Post surgery, I had no pain at all thanks to the fantastic care provided. Immediately post surgery I was aware that I had sensation in both nipples and that my old scarring had been significantly reduced. Recovery at the hospital was very comfortable thanks to a spacious room, fantastic food and kind staff. Once discharged after 3 days, we enjoyed beautiful buffet breakfast at the hotel and then explored Bangkok all day everyday before returning home after my 8 day check with Dr K. I would recommend being fit and healthy pre surgery, following all Dr advice and ensuring you regularly clean wounds as Bangkok is hot! I purchased two of the support bras from DB staff in the hospital and this was great as I was able to wash one each day and wear the other.

Divide and Rule.
I recently posted a review on this platform. From this review I know that Destination Beauty tried to have it removed behind the scenes.
Now DB say they do not reply to reviews of people who are not ‘real patients’. From this I assume I am an ‘unreal patient’.
Let me clarify: DB recommend a support person accompany the ‘real patient’ to assist them in with recovery in hospital and at the long stay hotel. This is an emotional and physically intense journey for the person concerned and for those who are there to help them emotionally and physically. The ‘unreal patients’ experience the journey, and in particular when things go wrong and DB and the hospital deflect, deny and do not reply to legal letters (letter demanding what should be given by law in terms of medical surgery reports).The ‘unreal patients’ provide a perspective that is different emotionally and witnessing what has physically happened. This is part of the process and very much part of the whole experience. DB get upset when a negative review is posted, in particular by an ‘unreal patient’ Hypocritical at best.

As per destination beauty response to my review, which is false information.

I have emailed, sent endless documents and pictures regarding my concerns and process post the surgery error made by Dr.Ring with no prevail.
Destination beauty only responded when attempting to make a review was all at own costs, and considering I had spent endless days hours and money on recovery surgeries per injury by Dr. Ring.
When I did try to make a review appointment the time slot did not work with my available time even though I was in Thailand at the time.
Many people try to post real review and per bully tactic Destination beauty will try to delete or fabricate a reply to save their reputation.
Destination beauty replied to my negative review, stating I have not participated in form of communication! Completely not true . Not to mention they were sent a legal letter from my lawyers and they didn't respond.
Also they will not allow your friend or partner or support person to write a review because they are not a patient. Yet are the people who also go through the process with you good or bad.

People wouldn't bother writing a negative review if it was not true, you would simply be happy and not bothered to further engage.

My experience at Destination Beauty was more than what I expected. From landing at Bangkok airport the friendly service I received from staff was exceptional and very professional and well organised.
I travelled alone and always felt safe.
The hotel was clean with very helpful staff, and had a beautiful buffet breakfast every morning, with Netflix supplied on TVs in rooms which made it easy to relax after surgery.
I had a full face, neck and chin lift and fat transfer with lipo under chin completed by lovely Dr NJ, without medical issues post surgery.
After talking to a female friend I had met who had a tummy tuck I decided to book further surgery and had tummy tuck and lipo and now my clothes fit so well around the middle I have gone from waist size 31 to 28 within a month.
The hospital stay was run by experienced nurses and I felt very comfortable relying on the nurses professional care to continue making me comfortable after surgery.
I highly recommend Destination Beauty if you are wanting to get surgery. It was a beautiful experience and I will definitely return.

It's a year and a half since my facelift and when I get depressed about how old I'm getting, (67) I look at the photos before my face procedure in November 2023 and think wow. So glad I did it. It's settled in nicely and I am still so happy I with the results. Dr NJ created a new face for me and I am forever grateful. I have finally got over the desire to repeat the experience as I'm scared of flying now, but if there was a boat to Bangkok from Brisbane, I'd be on it.

I’m a 51 year old lady who has never had surgery I wanted a face lift I didn’t really look into everything I just decided to do it through destination beauty from the moment I decided on it the team took me through step by step and now I have done it I’m so grateful and happy with my results the team the hotel the hospital was amazing I was really scared to take this step but I’m beyond grateful for my results and the care and dedication I received throughout the whole journey my doctor was dr ring and he is truly amazing and nurse aom is the most beautiful amazing nurse so if your scared and thinking of doing this just do it they are truly amazing

From the first interaction to all the follow up afterwards Destination Beauty have been amazingly supportive and able to support you through any part of your journey. I can highly rate the hospital stay, hotel staffs and Destination beauty staff all the way through your stay in Thailand.

I highly recommend Destination Beauty.
From the start the support I have received has been exceptional. My DB rep, Mew, has been amazing, super responsive and incredibly helpful throughout the entire process. The level of customer service is outstanding. I had the privilege of being operated on by Dr. Tawan, a passionate young surgeon who has been absolutely incredible. His work far exceeds anything I have imagined possible for my 45 year old body. I couldn’t be happier with my experience and my results. The hospital and hotel staff involved in my primary care were friendly, supportive and so helpful. I have such a huge level of trust and confidence in my care, recovery and aftercare since returning home from Destination Beauty, my Rep Mew and Surgeon Dr Tawan.

Everything was organised for me so I wasn't stressed.From organising the price,dates and picking me up at the airport I was very well looked after.
The hotel was was great with large rooms and a fantastic buffet breakfast.
The Hospital accommodation was great with a private room.
I had a mid facelift,upper eyelid surgery and chin lift.
The result is amazing and at a fraction of the price I would have paid in New Zealand and I had an overseas holiday with it.
I was extremely happy with the service and information provided right from the start. I was kept informed through the whole process.

I found Destination Beauty via Instagram, of all places. From the beginning, their rep Dayana was friendly and very helpful, and was ready to answer all my questions in detail. This made me feel organised and ready leading up to my trip to Thailand and my surgery.

Once I arrived in Thailand, their team was there to greet me at the airport. The hotel was a lovely experience, the staff were incredibly kind and everything was very clean and safe. The hotel is in a great location with lots of amenities close by and a shuttle bus available.

At the hospital I did experience a long wait time, but once Dr Kasemsak consulted with me, he listened. I had originally paid for a breast lift with implants, but after listening to what I wanted from the surgery, he suggested going with no implant. They refunded the implant payment, and looking at my results as of now, it was the right choice. Him suggesting going no implant and telling me he'd rather I have a refund then do a procedure I was going to be unhappy with, that really cemented that I had made the right choice.

Recovery and the rest of the trip was also a positive experience, and I met some lovely people during my time at the Somerset.

Our experience with Destination Beauty (DB) was laboured from the beginning. My wife did five years of research on DB before deciding to make an appointment for a Breast Revision and Breast Lift (BR & BL). Our bad experience started before even leaving our home country, with pay challenges and non-communication from our rep.

Upon arriving in Bangkok, all our rep was interested in was how we would be making the payment. Again, a major red flag missed as no mention was ever on patient wellbeing or service excellence. Our first physical contact with DB was in the consultation room at Samitavej Thonburi Hospital. This was overwhelming as the waiting room was packed with pre and post operative patients, with some patients having to sit outside at the coffee room tables, representative of a sausage machine!

Once out of the consultation, the point-of-sale machine came out very quickly and lo and behold the staff member tried to do a 3% service fee. This was abruptly cancelled and referred to the manager who had approved the 1.5% service fee, as previously received via email.

Once the payment had been received, my wife was told she would be going to theatre the next day at 18:00. While waiting for the theatre time to come round, our rep came to the room to tell us my wife needed to have a THB14 000.00 blood coagulation test done, with a Haematologist consultation of THB8000.00. This upset my wife who ended up crying and wanting to leave and not have the procedure done. This was also a result of hearing she had been moved to number 4 in the surgery queue with concerns of attention and focus to surgery after 3 prior patients.

The result of the surgery has not been what my wife hoped for. She was cut from under the right arm (6th rib), across the chest to under the left arm (6th rib), whereas it was stated that a "T" incision would be used.

Currently the right implant sits distally from the sternum and moves around the previous pocket freely. We have asked DB what was done to make the pockets smaller to facilitate the implants (250cc), but have been told to wait 3 months, then 6 months to get the desired result.

The results of the surgery and the trauma experienced has resulted in a very low self-image for my wife, something she wanted to improve through this surgery; however she now deals with physical and emotional scarring!

We discussed our concerns with DB, but there was no mention made of resizing the pre-exsiting pockets. We left Bangkok disappointed at the poor level of post-surgical care and lack of answers on our concerns.

We still await a detailed post-surgical report detailing exactly what was done, as the "Fit to Fly" and the initial report (Discharge Report) were vague on what exactly had been done in surgery. This after raising a Helpdesk "card" and informing our representative about this.

We met many patients during our medical holiday who voiced their concerns and dissatisfaction with their respective surgeries, and who felt they would need further corrective surgery in their respective countries to fix procedures performed on them by DB.

To date (29/6/25) we have not received any of the requested reports as noted on the signed consent form through the DB Helpdesk. They continue to provide vague inaccurate information on a revised discharge summary.

The DB Managing Director has threatened legal action under Section 326 and 328 of the Thai Legal Code if this review is not removed by 06 July 2025. The intent of this review is not defamatory, but merely to highlight challenges we had first hand with DB.

Everything about our experience was awesome, there isn’t anything I would change. We were looked after from the very beginning, I wouldn’t hesitate to do this again.

From the moment I first inquired about surgery, my representative, Ing, was incredibly responsive answering every email promptly and addressing all of my questions with patience and clarity. Her professionalism and support put me at ease right from the beginning.
Upon arriving in Thailand, I was impressed by how seamlessly everything was organised. I was given a clear schedule outlining exactly what would happen and when, which really helped me feel prepared and confident throughout the process.
Every step of the journey, from airport pickups to hospital visits was handled with professionalism and care. The drivers, nursing staff, and everyone I encountered were not only highly professional but also genuinely warm and friendly.
Thanks to the team at Destination Beauty, my experience was smooth, stress-free, and overwhelmingly positive. I truly have nothing negative to say and would wholeheartedly recommend them and especially my amazing surgeon Dr Angkana to anyone considering surgery abroad.

Amazing service from the initial query. The agent who contacted me was extremely supportive and her communication was excellent. She reply to queries on weekends & after hours.
The customer service team is very helpful. I felt safe and comfortable with the team.
I'm very satisfied with the results of my surgery & never felt any pain as the regular medication supplied was sufficient to keep me comfortable.
Other surprise services provided by Destination Beauty were morning teas with patients staying at the hotel, free transfer rides to local shopping mall and unlimited support throughout the journey.

The professionalism of Destination Beauty from start to finish has been outstanding!
From my own personal experience, I cannot fault the company, staff, nurses and surgeons. They all have been incredibly friendly, caring and professional. I would not hesitate in recommending them to my family and friends. Thank you for all of your help and support throughout the whole process in my experience with Destination Beauty.

DESTINATION BEAUTY HAS CHANGED MY LIFE!! DR ANGKANA IS ABSOLUTELY AMAZING.
My whole experience with Destination beauty has been incredible.
All the unknown of first booking with your rep to actually flying overseas to have surgery in Bangkok!
I travelled over with my beautiful friend and she had surgery done aswell.
From the moment we arrived met our driver at the airport and started our journey, meeting so many inspirational, motivating Strong women who also chose to have there surgeries with Destination beauty or women who were returning to have more surgery.
We knew we had made the right decision to go through Destination Beauty and have our surgeries done in Bangkok.

Arriving at the hotel Somerset we were welcomed and the doorman are absolutely AMAZING they go above and beyond for you.

I honestly did not expect my journey to be like this at all.
I thought I would have been in so much pain and not be able to do anything BUT I was completely wrong!! It was the total opposite!

The hospital Samitivej was like a hotel!! Not like our Australian Hospitals. The room was huge !
The hospital even has a star bucks !!
The staff are incredible so caring for you. Just incredible!

Recovery for me went very smoothly and 6 nights in hospital I then returned back to the hotel.

I then got to explore Bangkok!!! Which I honestly didn't think it would have been like this.

I got to do
Shopping!!! Loads of shopping my favourite MBK even had my teeth cleaned and whitened there.
Night time river cruise Luxury white cruise 🤍
Muay thai flights
Out for dinners !! Kalamans Kafe right next to the hotel and the drunken cat were our favourite's!!
Explored Nana plaza and soi cowboy.... very interesting shows 🤣!!!
Anne hair best hair wash ever
Amber Massage amazing
The floating boat markets a true local experience where you get to even visit a temple while there.

THANK YOU DESTINATION BEAUTY AND DR ANGKANA.

1 week back and I have already booked my second trip back for my next surgery next year and I can't wait!!!

Anyone thinking about doing surgery in Thailand dont hesitate Do it !!! 💚

At first I was really impressed. It is a well oiled machine and the hotel and hospital were really great. I had a double mastectomy 9 years ago with a few failed attempts at reconstruction and had been flat as a pancake for 7 years. I chose 250cc motiva egonomic implants. Dr Ring did a great job and they look awesome. But he also did an extended armlift that has been extremely problematic. I developed a massive haematoma that required emergency surgery in Hong Kong on my way home to NZ. It was NZD$10k and insurance wouldn't pay and Destination Beauty washed their hands of me. I am still having intense pain in my arms and this morning my right arm swelled up like a balloon and I have a deep vein thrombosis in my arm and need more emergency surgery tomorrow. I am 51, in good health, never smoked, fit and have no health complications. The haematoma and DVT are both a direct result of the surgery. DB has absolved themselves of all responsibility. There is no follow up and once you've paid your money, that's all they care about. Within hours of contacting them about my haematoma, they blocked me on Facebook so I couldn't write a bad comment. I have since found out they delete bad reviews wherever they can so no one finds out how many bad surgeries, infections, complications etc that there really are.

Edit: As per the 114 emails and 6 phone calls mentioned below, they were all before the surgery. I received one email after the surgery saying the haematoma was my fault for lifting heavy bags which is entirely untrue as I paid for my sister to travel with me to do all the lifting. All I carried was my handbag with my wallet, phone and passport.
There were no violent photos shared. If you get suspended from FB then you get a notification from FB saying you've been suspended which I didn't get. I shared a picture of the haematoma.

my time over there was good but i think a little more information or communication would be good i was told that what i had done would be done in two separate operations and then on discharge i havent been told any information like i have to sleep on my back for the next six weeks or how long i need to rest before returning to work or before i can exercise .
i can take some responsibility for this as I didn’t ask engough questions myself

Staff were friendly, helpful and attentive. Everyone you met had at least one thing in common and that was destination beauty. So.many lovelybpeoplw and stories

The whole experience was seamless. DB take all the planning & logistics out of your hands.
All you have to do is book your flights.