detail.com Reviews 183

Jeremy arrived the same day in the first selected time window and did a great job with an extra dirty minivan (messy little kids). Kudos to Jeremy for a great job in spite of the 100 degree heat.

Louis, the technician who performed the srvice, was pleasant was pleasant and efficient. My four dogs left him with plenty of hair and window smears to deal with and he did an incredible job. The interior of my car looks like new again.

1st time using them and I'm extremely happy with the results. Communication was great. And detailer was super nice and did a great job. I would recommend them to anyone.

Disgusted with their customer service . My son bought this course for me for £200 and paid through Clearpay. Everything was sent in his name and his email etc when it was a gift for me. I have emailed twice to ask them to change the course to my name as I can not access any course materials or sign in to the student portal. They haven’t even had the decency to email back. What a waste of £200!! Absolutely disgusting!!

Amazing service! Attention to detail so intense that my car looks and feels new again!

The truck was very dirty and afterwards.The truck came out looking very very clean

The detail.com technician arrived early in the window of time that I was given. He was very polite and professional from start to finish. He did a fantastic job on detailing my 2014 4Runner which was not an easy chore as I have used my truck off road in extreme conditions often for the entire ten years I have had the vehicle. I had selected an inside and outside package deal with per hair removal. I am VERY happy with the detailing and the level of friendly and professional service. I will gladly use detail.com in the future and have already recommended them to my wife for her car.

Elmer was elite. Couldn’t be happier with how he performed and took care of our two cars. I will use him and detail.com from here on out.

On time. Thorough. Friendly. Car looks fantastic. I love it. Thank you so much!!!

I was very happy with my service! Earl was here working hard for over four hours! The car looks better than new!

They showed up on time and did a great job removing stains and smells from my truck that was used by a smoker for almost a year. Very happy.

They took my dingy dull 2012 Hyundai Genesis and turned it into a shiny diamond!

They are my "go to" folks for car (and truck) detailing!

The gentleman was very polite. His work was very good and fast. The price was fair.

I would use this service again.

Second time we used the service. 1st time was for the company service van. Tech that day was fabulous. Called yesterday for 10:00 Appt today to get my car done. Tech was on time and did a great job. Will definitely use them again.

Scam I was charged twice, and they will not give my money back.

Service was rescheduled to later time frame and they barely made that.
Ordered premium interior. Vacuuming was sub par. Stuff still under seats.
Seats were only surface cleaned.
Windows were very streaky.
I filed complaint and they would not do a a re-do. Only offered a $75 refund

I was given a quote for service, after sending pictures of inside of car. The technician never showed up at our home. I got a call from Avery who apologized and said he would come the following day. He said I'd get a $50.00 discount on the fee for the inconvenience. When Avery showed up the next day, he quoted me more money for service. Then he left to 'get a tool to take out car seats' to remove mold. He never came back and I got a call from the company wanting to charge $150.00 more for a total of $600.00 just to remove mold and detail inside of car. I said ok, and they never came back.. I've since hired another company for half the price. I think this is a bait and switch company and I will be reporting them to Better Business Bureau.

My technician did an outstanding job on my daughter’s car. Detail.com is definitely a broker that contracts out with local techs. And of course you pay a little more for the service, but if you were like me and don’t know any good mobile retailers then they are definitely worth it. Their website experience was great and they coordinated same day appt. Their communication on initial arrival window and subsequent follow up’s to narrow down arrival couldn’t have been better. My tech did an amazing job for the package price agreed upon. Online payment options were also smooth and easy. Would definitely use them again and highly recommend to others.

The 2 guys that came out were on time, friendly and professional. The service on the other hand was way over priced. Bought the titanium pkg @ $459. Not really sure what sets it apart from the $250 pak right below it. I asked for my rugs not be shampooed and honestly they didn't need it however I was charged the full price 459 still. The appt booked for 4 hrs, they were done in 1. Bottom line the car looked good but not $459 good. I wouldn't pay that extra amount again.

Very thorough job and friendly personnel