Ordered two throws stupidly through Not on the high street. I have found out that Deyongs have inflated the price 3 x times the cost on other sites. As soon as I completed the order I contacted them v... Toon meer
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absolutely appalling service. Item ordered turned out to be twice the price of everywhere else. The email address on website was wrong so could not contact customer services. When finally sent notice... Toon meer
We purchased a snuggle touch throw mid December online directly from Deyongs website, at the busiest period. We honestly weren't expecting it any time soon but it was delivered just 72hs of placin... Toon meer
Bedrijf heeft geantwoord
I ordered a duvet set through Debenhams which was despatched by Deyongs. Yodel failed to deliver the parcel four times. Deyongs customer service provided a replacement through a different carrier (w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Deyongs has been part of British homes since 1846, making it one of the UK’s oldest and most trusted names in quality home textiles. Best known for luxurious bedding, soft towels, and stylish throws, Deyongs continues to combine heritage craftsmanship with modern design. Still a family-run business, Deyongs is now led by seventh-generation brothers Daniel and Oliver Deyong. They carry forward the company’s long-standing commitment to comfort, quality, and innovation in every product they create. In the 1960s, under the guidance of Sim and David Deyong, the company became one of the first in the UK to import textiles from Hong Kong and India. Their forward-thinking approach helped establish valuable international partnerships with the best mills and manufacturers. Later, Michael Deyong expanded this global sourcing network, introducing high-quality products from European and South American factories — many of which remain trusted partners to this day. This legacy of global sourcing is matched by a firm commitment to ethical production. Every item is crafted in independently audited factories, ensuring that quality, innovation, and social responsibility remain at the core of the Deyongs brand. Today, Deyongs offers a wide range of premium products under respected brands such as The Lyndon Company, Lobster Creek, and Deyongs 1846. Each collection is developed with a focus on soft textures, durable finishes, and timeless style — designed to enhance everyday living. Deyongs continues to grow while staying true to its roots: delivering affordable luxury and dependable quality for every home.
Contactgegevens
Unit 3 Maxted Court, HP2 7BL, Hemel Hempstead, Verenigd Koninkrijk
- 01442268057
- customerservice@deyongs.com
- deyongs.com
2,8
Gemiddeld
161 reviews
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Great soft luxury throws
Great soft luxury throws. Loved them so much went back and bought more!!
So soft to touch, wash up well. Love them!
21 december 2022
Review zonder uitnodiging
Antwoord van Deyongs Ltd
Hi Samantha thanks for the feedback, we are pleased to hear you like our throws, we hope they are keeping you super warm and cosy. If you ever need any further help or advice feel free to email us customerservice@deyongs.com
The most luxurious throw ever!
The most luxurious throw I have ever had, it’s so soft. Amazing service and Daniel is so nice to deal with. I also have sheets and towels from Deyongs which are incredible quality as well. Highly recommended and I will definitely be buying from them again.
10 december 2022
Review zonder uitnodiging
Antwoord van Deyongs Ltd
Hi Julia, thanks for the feedback, we are pleased to hear you like our throws, we hope they are keeping you super warm and cosy. If you ever need any further help or advice feel free to email us customerservice@deyongs.com
I bought a towel set
I bought a towel set. Great products and real value for money. Will definitely shop again when I need any of the products they offer.
30 december 2022
Review zonder uitnodiging
Antwoord van Deyongs Ltd
Hi Malcolm, thanks for the feedback, we are pleased to hear you like our towels. If you ever need any further help or advice feel free to email us customerservice@deyongs.com
Fast service and excellent product
Fast service and excellent product, great delivery
1 december 2022
Review zonder uitnodiging
Antwoord van Deyongs Ltd
Hi Anthony, thanks for the feedback, we are glad you like our products and fast service. we hope to see you in store again soon
No delivery/confirmation/response
No delivery, no updated texts, no response until I had to call.
Never received a confirmation text as soon as I bought the item. Emailed and heard nothing back, tried to use their instant chat that doesn’t work either. Called in the end, the woman was lovely she stated it would arrive Friday today but it never came. I still haven’t received any shipment updates via text or anything. Extremely disappointed. Hopefully I can get a refund on Tuesday.
23 december 2022
Review zonder uitnodiging
Antwoord van Deyongs Ltd
We are very sorry for your experience. We do hope you have received your order now, however please email customerservice@deyongs.com if you are having any difficulty and we will make sure we will put it right for you.
Bought a set of these towels blue what…
Bought a set of these towels blue what a nightmare bits all over evey time they are washed the grey shower tray full of it. Bought from Housing units
Shocking towels
28 november 2022
Review zonder uitnodiging
Highest quality on the market
Highest quality on the market, beautiful items I love this company so much, have their duvets,throws for years after washing multiple times they still look like brand new !
9 januari 2022
Review zonder uitnodiging
Excellent service and products
Excellent service! WOW I’ll say.
Placed on order on Thursday (28th Jan.) @ 16.50pm and it arrived the morning of 30th Jan can you believe it?
The goods (towels and face cloths from their Bliss Pima Cotton range) are of superb quality as well. Knew they would be, have bought their products in the past.
Very happy customer would highly recommend.
Nick Donnelly
1 februari 2021
Review zonder uitnodiging
Colour changed with ease
I ordered some towels but got the colour wrong. Even though they were sale items, they agreed to switch them without a problem and did not charge me for postage again. Excellent quality
23 juli 2019
Review zonder uitnodiging
Good quality towels at a very good…
Good quality towels at a very good price with fast delivery.
19 juli 2019
Review zonder uitnodiging
Excellent 👍👍👍👍
15 juli 2019
Review zonder uitnodiging
Very nice products at affordable price…
Very nice products at affordable price and very quick delivery.
12 juli 2019
Review zonder uitnodiging
Very good product priced competitively.
11 juli 2019
Review zonder uitnodiging
Great product second purchase of same items
Great product bought some from local store and thought how good they were, light weight and very absorbent
Bought some more recently direct and included bath towels these are great too
11 juli 2019
Review zonder uitnodiging
Amazing product
Amazing product; I have bought this beautiful throw few months back for a full price of £180 and now, one more, exacly the same using the discount available. Have two sofas so needed two throws:) Delighted with the quality. Thank you very much!
10 juli 2019
Review zonder uitnodiging
I have bought several items from…
I have bought several items from Deyongs I have always been happy with their service some of the items are still to be used.
27 juni 2019
Review zonder uitnodiging
Look good easy to iron - a winner
Fresh colours, on trend design and perfect for our accommodation business. Kathy, Silverstream Lodge, Christchurch, New Zealand
27 juni 2019
Review zonder uitnodiging
Quick delivery & items purchased are…
Quick delivery & items purchased are great
24 juni 2019
Review zonder uitnodiging
Quality e-tailer
Good products, good prices (well, in the sale) and great service
24 juni 2019
Review zonder uitnodiging
Good products but the product return…
Good products but the product return procedure is deliberately complicated and costly to discourage the customer.
24 juni 2019
Review zonder uitnodiging
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