They always next to you ,ever time asking what you needs or any help from them.member of dial claim Alex he like member of families and he always listening your complains and so friendly thanks Alex f... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a great experience with Alex at Dial A Claim. He was professional, knowledgeable, and kept me informed throughout my flat disrepair claim. His communication was excellent, and he always took th... Toon meer
Bedrijf heeft geantwoord
Tania has been incredibly supportive throughout my council disrepair case. She explained the process clearly, kept me updated and handled everything with professionalism and empathy. Thanks to her p... Toon meer
Bedrijf heeft geantwoord
Spoke clearly, explained everything well to me. It was obvious that they only had my best interests at the forefront of their minds.
Bedrijfsgegevens
- Letselschadeadvocaat
- Ongevallenverzekeringsmaatschappij
- Dienst die verwijst naar advocaten
- Algemeen advocaat
- Woningbouwvereniging
- Hulpdienst bij geringe vorderingen
Over Dial a Claim
Geschreven door het bedrijf
Dial a Claim is the UK's leading expert in personal injury claims and compensation advice.
Start My Claim Housing Disrepair Workplace Accidents Road Traffic Accidents Accidents in a Public Place Medical NegligenceNo Win, No Fee Guarantee
We proudly operate on a no win, no fee basis, ensuring that our clients only pay for our services if we successfully win their case.
The Claim Process
Our friendly legal advisors are here to help you find out if you have a claim today! We’ll connect you with an expert solicitor during the same call, so you can focus on what really matters - your recovery.
No Win No Fee
No upfront legal fees
No Win, No Fee means you do not need to worry about paying for upfront legal fees. If your claim is unsuccessful, there’ll be nothing to pay.
Contactgegevens
Portland House, New Bridge St W, NE1 8EP, Newcastle Upon Tyne, Verenigd Koninkrijk
- 0800 047 8872
- support@dialaclaim.co.uk
- dialaclaim.co.uk
Start Your Claim Today
4,9
Uitstekend
395 reviews
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Antwoord van Dial a Claim
Hello Ali,
Thank you so much for the 5-star review, Ali! We're truly grateful for your kind words and are proud to be supporting you through your ongoing claim.
At Dial a Claim, we’re committed to delivering honest advice and fighting for justice every step of the way.
If you need anything further, we're always here to help!
The Customer Support Team
Great help
Great help. I’d had no experience of using legal help with the health problem I’m having. Tanya was a great help in explaining everything to me. She was also appropriately sympathetic to the problem, which I really appreciated.
She’s a good, clear communicator and an asset to your company.
19 juni 2025
Review zonder uitnodiging
Antwoord van Dial a Claim
Hello Jill,
Thank you so much for your wonderful 5-star review. We're truly grateful you chose Dial A Claim to support you during such a difficult time.
We're especially pleased to hear that Tanya was able to guide you with clarity, compassion, and professionalism. She is indeed a valued member of our team, and your kind words will mean a great deal to her.
As your case progresses, please rest assured we’ll continue to provide the support and guidance you need every step of the way.
The Customer Support Team
I made the phone call the young lady…
I made the phone call the young lady was so understanding and so very helpful. She was professional throughout the call. I could understand my frustration with the NHS. I cannot believe our helpful she has been and how professional courteous and polite and absolute asset to your company, thank you very much for your help and support.
16 juni 2025
Antwoord van Dial a Claim
Hello Perry,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with Dial A Claim.
We're especially pleased to hear that Nimicha was able to support you so effectively during your ongoing claim. She will be thrilled to know her professionalism, understanding, and courteous nature made such a difference to you during a frustrating time. Nimicha is indeed a valued member of our team, and your kind words reaffirm the importance of the work she does.
Thank you again for taking the time to share your feedback – we're here for you every step of the way.
The Customer Support Team
I would like to thank Tania for her…
I would like to thank Tania for her service she was absolutely amazing, she listened to everything I had say and guided me through it all. You are a star ⭐
12 juni 2025
Review zonder uitnodiging
Antwoord van Dial a Claim
Hi Samira,
Thank you so much for your lovely review! We're thrilled to hear that Tania provided you with such outstanding service. At Dial a Claim, we believe in truly listening and guiding our clients through every step of the process, and it's wonderful to know Tania made you feel supported throughout.
We'll make sure she sees your kind words – she really is a star! ⭐
If there's anything else you need, we're always here to help.
The Customer Support Team
I want to thank Alex for making the…
I want to thank Alex for making the whole process easy to understand. He was supportive and he took the time to explain all the steps. He communicated very well even when I was very busy. Keep up the good work for helping others. Hadiya
30 mei 2025
Review zonder uitnodiging
Antwoord van Dial a Claim
Hi Hadiya,
Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're so pleased to hear that Alex was able to support you and make the process easy to understand. At Dial a Claim, we pride ourselves on clear communication and personal support, especially during ongoing cases like yours.
We'll be sure to pass your feedback on to Alex – it's always great to hear how our team is making a positive impact. If you need anything further as your case progresses, we're here for you every step of the way.
The Customer Support Team
I am happy by the way you've be with
I am happy by the way you've be with, especially Charlie she was so, so good. I like you all. Thanks
11 juni 2025
Antwoord van Dial a Claim
Hello Francois,
Thank you for your lovely 5-star review! We're so pleased to hear that you’ve had a great experience with us and that Charlie made such a positive impression — we’ll be sure to pass on your kind words to her.
Everyone here at Dial A Claim truly appreciates your support. Your case is still ongoing, and we’ll continue doing everything we can to assist you throughout the process.
The Customer Support Team
That u are here to hlep us
That you have try to hlep me with the need i am asking for thank u alex
11 juni 2025
Antwoord van Dial a Claim
Hello Mandy,
Thank you so much for your kind words and for leaving us a 5-star review! We're really glad to hear that Alex has been helpful with your claim and responsive to all your requests.
As your case is still ongoing, please rest assured that both Alex and the team at Dial A Claim are fully committed to supporting you every step of the way. If you have any further questions or need assistance at any point, don’t hesitate to reach out.
The Customer Support Team
Talked to Alex very professional and…
Talked to Alex very professional and understanding listened to all the problems about the repairs what can I say about Alex one word fantastic man
4 juni 2025
Antwoord van Dial a Claim
Hello Collin,
Thank you for your wonderful feedback!
We're so pleased to hear that Alex was professional, understanding, and truly listened to your concerns about the repairs. “Fantastic” is the perfect word — we couldn’t agree more! At Dial A Claim, we’re proud to have team members like Alex who go above and beyond to support our clients.
We really appreciate you taking the time to share your experience.
The Customer Support Team
Antwoord van Dial a Claim
Hello Emma,
Thank you for your lovely message!
No need to apologise — we’re just glad to hear you’re happy with the support you received. At Dial A Claim, we’re always here to help, and we truly appreciate your patience and trust in us. 😊👍
The Customer Support Team
Very helpful
They were very helpful, understanding and supportive. I was advised by Alex and he was very kind, caring and on the ball. I appreciate the effort and work he put into helping me and getting me the support I needed.
6 juni 2025
Review zonder uitnodiging
Antwoord van Dial a Claim
Hi Sahara,
Thank you so much for your kind 5-star review!
We're really pleased to hear that Alex has been supportive, kind, and on the ball throughout your experience with Dial A Claim.
We truly appreciate your trust in us and are glad we’ve been able to offer the help you need so far. Your case is important to us, and we’ll continue to support you every step of the way.
The Customer Support Team
When English is not your first language is difficult how they can express their inquiries
When the first I called I didn't know how explain or where to start until the person who speak to ,her name is Sara is absolutely wonderful to talk to her I felt relax the way she ask me the questions and all my inquiries is understandable.
3 juni 2025
Antwoord van Dial a Claim
Hello Jamila,
Thank you so much for your kind review!
We're really glad to hear that Sara was able to make you feel comfortable and supported during your call. At Dial A Claim, we understand that making a claim can feel overwhelming, and we're proud to have team members like Sara who help guide our customers every step of the way.
If there's anything more we can do to improve your experience, please don’t hesitate to let us know—we're always here to help!
The Customer Support Team
Kind and patient
Alex helped me a lot guiding me for my claim from start to finish he was very clear and patient as i have never done something like this before! - Amina
15 mei 2025
Review zonder uitnodiging
Antwoord van Dial a Claim
Hello Amina,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're so pleased to hear that Alex was able to guide you clearly and patiently through the claims process—it means a lot to know you felt supported, especially as this was your first time making a claim.
At Dial a Claim, we’re committed to making the process as smooth and stress-free as possible, and it’s great to hear that Alex lived up to that promise.
Wishing you all the best,
The Customer Support Team
Great experience with this company from…
Great experience with this company from start to finish. Very attentive and thorough.
Special thanks to Alex for his personable and efficient approach.
Highly recommend!
21 mei 2025
Review zonder uitnodiging
Antwoord van Dial a Claim
Hello Rikaya,
Thank you so much for your 5-star review!
We're so pleased to hear that your experience with Dial a Claim was smooth and professional from start to finish. It’s great to know that Alex’s personable and efficient approach made a positive impression.
We really appreciate your recommendation and are always here if you need any further support.
The Customer Support Team
Antwoord van Dial a Claim
Hello Linda,
Thank you so much for your 5-star review!
We're delighted to hear that you found the process easy and our staff helpful and considerate. At Dial a Claim, we pride ourselves on making things as straightforward and supportive as possible for our clients.
Your kind words mean a lot to us.
The Customer Support Team
From the start when I spoke to a guy…
From the start when I spoke to a guy called Alex he helped me. He was very polite very caring made me feel better with my anxieties and a very nice person to talk with 1010.
2 mei 2025
Review zonder uitnodiging
Antwoord van Dial a Claim
Hello Sylvia,
Thank you so much for your kind words and fantastic 5-star review!
We're so pleased to hear that Alex was able to support you from the start and help ease your anxieties with care and compassion. We’ll be sure to pass your lovely feedback on to him—it will mean a lot.
If you ever need anything else, we’re just a phone call away.
The Customer Support Team
I'm glad I have got somebody to…Mr thomas platt
I'm glad I have got somebody to listen to me.of all the horrendous things that has happened to me and several other tenants. I don't want to upset you with what's been going on here at Chapel court chapel mews riverside retirement housing.its horrible.first of all a disabled man with one leg & had cancer .was left dead in his flat for 7 weeks.the smell was terrible and flies & maggots every were.it was a covered up of Riverside housing anti adult social care. The warden was told several times buy next-door tenant & other tenants..se said the pir moniter was showing movement. It was the flies.& he had signed a waiver not to be disturbed. A load papershop sent a letter to next door neighbour. Asking why he hadn't paid his bill.also local Chinese firm didn't get any calls?? I contacted the council but to no avail.also contacted local paper editor the champion.but editor.said he can't print story as it was not made public. So we have been fighting for justice for this poor man.& it's still going on?? Also 6 other tenants have been found dead but it's a long story as to certain things going on? & the other matters invlosingthese deaths is covered up by management & police & council.also fraud on service charges. Is a big thing.big time.im very ill with problems with cancer of my nose skin problems and breathing problems.been going to hospital for 4 years with all these problems. Also anti_social behaviour and bullying is is a big problem.the police want get involved. & council the same & 2 MPs involved.but to no avail.& we have the big problem of repairs .due to refurbishment in 2020.lowering of ceilings & narrowering of communal corridors. Creating a very hot building. Also passive smoking being ignored.& some tenants smoking in wedge open firedoors.it goes on & on.the roof is 50 years old & their is leaks everywhere. The building was classed a grenfell?? Due to not being fire proof a firm came in 2023 to insulate it to make it fire safe. We are having contractors comming in ever since with alsorts of problems it goes on & on. When they refurbishment they were removing asbestos while tenants were in attended. Their was dust a grime every where.the disabled toilet door is wrong way round.cracks & skirting board cracking.& internal corridors not fireproof & hot water pipes not lagged due to the way the walls were made.no batteries or screws.also handrails dangerous due to sharp edges which should have come caps on the ends.their is no air circulation on first floor temperature 30 degrees. Firemen catch their helmets on smoke alarms in suspended ceiling. Some of the lighting sensors don't work & some of the fire exit signs are wrong way round.some are in suspended ceiling above the doors.ill finish now as I'm partly sighted & my fingers are sore.im 80 years old & can't take much more so please try & help us. .your staff have been excellent & polite.& caring.kind regards thomas platt.
2 mei 2025
Antwoord van Dial a Claim
Dear Thomas,
Thank you so much for your heartfelt review, and for sharing your deeply personal and distressing experiences. We’re truly sorry to hear about everything you and your fellow tenants have endured at Chapel Court. Your words are powerful and moving, and it's clear that you’ve shown immense courage in speaking out, especially while facing serious health issues of your own.
We’re incredibly grateful for your kind words about our team – it means a lot to know that you’ve felt listened to, supported, and treated with care and respect. That’s exactly what everyone deserves, especially in the face of such serious and ongoing concerns.
Please know we take everything you’ve said very seriously. We will continue to stand by you and do everything in our power to ensure your voice is heard and that your concerns are addressed properly. No one should feel unsafe, unheard, or left to struggle alone.
With heartfelt thanks and respect,
The Customer Support Team
Good communication always ready to…
Good communication always ready to answer any question very helpful thank you
7 mei 2025
Antwoord van Dial a Claim
Hello,
Thank you so much for your kind words!
We’re really glad to hear you found our communication clear and helpful. It's always our aim to be here for you and to make sure your questions are answered every step of the way.
If you ever need anything else, please don’t hesitate to reach out.
The Customer Support Team
My experience with Tania was amazing
My experience with Tania was amazing. She guided me through the process of putting through my claim. She listened to my query and redirected me to the suitable party. I suffer from anxiety so she put me at ease even though she did not know that. Overall Services to me were delivered with professionalism and care hence 10/10.
7 mei 2025
Antwoord van Dial a Claim
Hello Caro,
Thank you so much for your lovely feedback!
We're delighted to hear that Tania was able to support you with such care and professionalism. It's especially meaningful to know she helped put you at ease and made the process feel more manageable—your comfort and confidence really matter to us. We'll make sure she sees your kind words.
If you ever need anything else, we’re just a call away.
The Customer Support Team
Happy customer!
Dial a claim have an amazing customer service, very reliable and time efficient!
Thank you so much Estelle for the amazing support!
Definitely will recommend to family and friends 👍🏽
1 mei 2025
Antwoord van Dial a Claim
Hello Hanan,
Thank you so much for your kind words and wonderful feedback!
We're thrilled to hear that you found our service reliable and efficient. Estelle will be especially happy to know her support made such a positive impact.
We truly appreciate your recommendation and look forward to helping anyone you send our way.
The Customer Support Team
Considerate, understanding and supportive.
In my experience so far I cannot thank the ad for dial a claim enough! It was very easy and quick to be contacted ive had nothing but support and understanding so far in my process, thank you all involved.
30 april 2025
Antwoord van Dial a Claim
Hello Sueanna,
Thank you so much for your kind words!
We're thrilled to hear that your experience with Dial a Claim has been smooth and supportive. It's our mission to make the process as easy and stress-free as possible, and we’re so glad we could be there for you.
We truly appreciate your trust in us.
The Customer Support Team
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