Damaged order on arrival. Multiple online enquiries and email sent. No reply. Customer service telephone line does not answer. Terrible experience. Customer service non-existent. Sent glass lamp shade... Toon meer
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Lees wat reviewers zeggen
Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Toon meer
Bedrijf heeft geantwoord
Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Toon meer
Bedrijf heeft geantwoord
Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.
Contactgegevens
124 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- +44 333 577 0049
- sales@dickensdirect.com
- dickensdirect.com
3,7
Gemiddeld
137 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Two items purchased delivered as stated…
Two items purchased delivered as stated on the website and delivered in the time stated so pleased and would use again in future
Ray
18 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Good Afternoon,
Thank you for the positive review.
We're happy that you had a good experience with us.
Hope to see you again with us.
Kind Regards,
James
Customer Relations
Great priced item deliverd very quickly
18 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Good Afternoon,
Thank you very much for your 5-Star review :)
We appreciate, your business with us.
Kind Regards,
James
Customer Relations
Great overall experience. 5* service
This is the first time I have used this website. The transaction was nice and easy and had no problems checking out. The delivery of the item was quick and as advertised.
Would defo recommend to use these guys as they are very value for money with some great discounts.
18 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Good Afternoon,
Thank you for the positive review.
We're happy that you had a good experience with us.
Hope to see you again with us.
Kind Regards,
James
Customer Relations
Apple USB cable
Speedy free delivery.
Good price.
Quick customer service response to both phone call and email.
18 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Dear John,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good service and value for money
Competitive prices, quick delivery.
16 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Dear Bob,
Thank you for the 5-Star review, this will help us a long way and encourage our team :)
Hope to see you again.
Kind Regards,
Finn
Customer Relations
A really great service
A really great service. Product was spot on, it did as described. Post was very, very quick.
16 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Good Morning,
Thank you for your positive feedback regarding our products and services. We're delighted to know that you had a good experience with us.
Hope to see you again with us.
Kind Regards,
James
Customer Relations
I went online looking for the 24W…
I went online looking for the 24W adapter for a new mobile i purchased, and managed to fine one on here for half the price anywhere else. Its not a true Samsung model but it fast charges my phone so and works great so am more than happy
10 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Dear Holly,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent
Excellent service and an excellent product. Arrived far sooner than anticipated. Thanks very much, I will definitely use again.
10 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Dear Graham,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent service and product at a…
Excellent service and product at a reasonable price.
10 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Dear Vicky,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent service genuine items as…
Excellent service genuine items as described
10 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Cheap and best.
Cheap and best.. loved their free shipping . Will definitely come back to shop
10 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Dear Tigana,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent service
Excellent service and great value for money. Speedy delivery
10 juni 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Dear Peter,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Items were genuine and despatched very…
Items were genuine and despatched very quickly. Sadly delivery was slower than anticipated but not really Dickens fault.
30 mei 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Dear Jacquelyn,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
John
Customer Relations
Great service from Dickens Direct
First ever order with Dickens Direct. But nicely surprised in the quick delivery and the goods were genuinely branded as described.
Will definitely order from Dickens Direct in the future when I need to order my tech accessories.
30 mei 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
John
Customer Relations
Fast postage and good communication and…
Fast postage and good communication and price.
30 mei 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Dear Priyanka,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
John
Customer Relations
Antwoord van Dickens Direct
Dear Elaine,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
John
Customer Relations
It looked like what it was online and…
It looked like what it was online and was delivered very fast
30 mei 2022
Review zonder uitnodiging
Antwoord van Dickens Direct
Dear Bennmoz,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
John
Customer Relations
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