A hiccup, made up for with pleasant customer service, and speed. I ordered a My weigh Maestro scale, it was in stock on the site, but the next day I received an apolgetic email that it would tak... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
If anyone needs to learn how to online retail, ask this company. From the outset, the website is both clear and informative. All the information I needed to know was there, proper images and showing... Toon meer
Bedrijf heeft geantwoord
I ordered some Barista scales, recommended by another site. The Digital Scales Company webpage was very informative about the product, even making reference to how the scales were recommended on... Toon meer
Bedrijf heeft geantwoord
2 scales bought from this company. Both are fully functioning and reliable and come with guarantees. Lesson learnt - buy products from specialists in their domain, not from online retailers that sell... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Huge selection of digital scales for kitchen, commercial and industrial use from top quality brands - with our lowest prices ever!
Contactgegevens
Units A6-A7 Withytree Farm, Broadway Road, GL54 5NT, Winchcombe, Verenigd Koninkrijk
- 01352861111
- sales@digital-scales-company.co.uk
- digital-scales-company.co.uk
4,9
Uitstekend
182 reviews
Vraagt klanten om een review
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Great Communication throughout quick…
Great Communication throughout quick delivery great customer service
4 oktober 2023
Antwoord van Digital Scales Company
Hello Dean, many thanks for your review, your comments are very much appreciated!
Kind regards, Sue @ Digital Scales Company
Easy to use web page and have enough…
Easy to use web page and have enough information about the product
3 oktober 2023
Antwoord van Digital Scales Company
Thank you for your feedback and comments about your experience on our website.
We hope you enjoy the talking scales.
Kind regards, Sue @ Digital Scales Company
Quality goods
Easy payment, goods arrived on time, very well packaged and the goods are of high quality
13 september 2023
Antwoord van Digital Scales Company
Hello Trevor,
Thank you for your order, positive comments and review, I'll pass onto the team.
Best wishes, Sue @ Digital Scales Company
The product itself is good and works…
The product itself is good and works well. I can recommend it.
Also, customer service were very nice because they did not charge me postage / courier costs. There had a been a glitch in the order system as a resut of which no postage fee was entered. When discovered, they decided not to ask me for postage csts since this error was at their end.
11 september 2023
Antwoord van Digital Scales Company
Hello Jonathan,
Thank you for taking the time to leave feedback, it is much appreciated!
Please do not hesitate to get in touch if we can help in any way in the future.
Kind regards, Sue @ Digital Scales Company
Amazing customer service
Amazing customer service . Fair pricing , very good service arrived in 2 days . Will recommend to everyone.
11 september 2023
Antwoord van Digital Scales Company
Hello, many thanks for your feedback!
It was a pleasure to be of service and assist you with your order.
Best wishes, Sue @ Digital Scales Company
Excellent customer service
Brilliant service. I ordered a set of scales that turned out to be out of stock. Had a call within a couple of hours informing me and offering an alternative. The new scales were dispatched the same day and arrived the next day. No fuss, no quibble, just did what they promised and did it well.
Would not hesitate to recommend and use again.
15 augustus 2023
Antwoord van Digital Scales Company
Many thanks for you wonderful review! It was our pleasure to help and supply you with new scales for your business.
Best wishes, Sue
Antwoord van Digital Scales Company
Hi Sue, many thanks for taking the time to leave your review, it is much appreciated!
We hope you enjoy your talking scales and they work well for you.
Best wishes, Sue @ Digital Scales Company
Antwoord van Digital Scales Company
Many thanks David for your review, your positive comments on the service you have received is much appreciated!
Please do not hesitate to get in touch if we can help in any way.
Best wishes, Sue @ Digital Scales Company
Antwoord van Digital Scales Company
Hello Steve, Thank you for your order and leaving this feedback. We hope the Brecknell WS60 Platform Scales do a great job in your museum!
Best wishes, Sue @ Digital Scales Company
Excellent customer service
After purchasing via eBay, I receiving a prompt delivery. The scale worked as expected for around 7months then developed issues and became unresponsive. I contacted the seller and was initially given advise. As the scale still didn't work they sent out a replacement scale at no extra cost. All in all a really excellent service.
18 juli 2023
Review zonder uitnodiging
Antwoord van Digital Scales Company
Thank you Kay for your review, its really appreciated!
We were very happy to help and hope the new scale works perfectly for many years.
Best wishes, Sue @ Digital Scales Company
Really looking forward to using these.
Really looking forward to using these.. Clear voice and big buttons for ease of use
4 juli 2023
Antwoord van Digital Scales Company
Hello Tracey,
Thank you so much for your review, and your helpful comments on the great VOX2 Talking Scale. It is much appreciated.
Best wishes, Sue @ Digital Scales Company
Faultless
Fantastic service, great price. Lovely handwritten note - couldn't fault service in any way. It was a pleasure, and I'm 100% I'll be a customer again.
2 juli 2023
Antwoord van Digital Scales Company
Hi Peter, Many thanks for your order and great review!
We're really glad to help, we look forward to hearing from you again soon. Wish we were closer, Flout Pizza look amazing!
Best wishes, Sue @ Digital Scales Company
Great service and product
2 juli 2023
Antwoord van Digital Scales Company
Hello, many thanks for your order and taking the time to leave a review, it is very much appreciated!
Best wishes, Sue @ Digital Scales Company
Everything you want
Good price, quick delivery and nice to see a handwritten note with the delivery paperwork
25 juni 2023
Antwoord van Digital Scales Company
Hello Adrian, thank you for your order and taking the time to leave a review, it is very much appreciated!
Best wishes, Sue @ Digital Scales Company
Easy to use website plus a follow up…
Easy to use website plus a follow up personal call to clarify some details
A good experience
29 juni 2023
Antwoord van Digital Scales Company
Hello Lance, Thank you for your review!
We hope you find the scales to be perfect for weighing your bows.
Please do not hesitate to get in touch if we can help in any way.
Kind regards,
Mark @ Digital Scales Company
Good product, price and service
Ordered 9:30 collected 10:30.
Good advice, very helpful, would not hesitate to purchase from them again.
29 juni 2023
Antwoord van Digital Scales Company
Hello Peter, Many thanks for your review!
Please do not hesitate to get in touch if we can help in any way.
Kind regards, Mark @ Digital Scales Company
Expert advice
I gave him a quick call, I can’t fault the customer service. The gent on the phone listened to exactly what I needed and provided the best solution, which arrived well packaged very quickly.
11 juni 2023
Antwoord van Digital Scales Company
Hello Lloyd,
Many thanks for taking the time to leave a review, it's very much appreciated!
We hope you enjoy your new scale, please do not hesitate to get in touch if we can help in any way.
Best wishes, Mark @ Digital Scales Company
Great Selection of scales in stock
Great Selection of scales in stock. Very quick shipping and I am very happy with my purchase.
9 september 2022
Review zonder uitnodiging
Antwoord van Digital Scales Company
Many thanks for your great review! Please do not hesitate to get in touch if with can help with and scales in the future.
Best regards, Mark @ Digital Scales Company
Great customer service My Weigh Vox 2 EVO Talking Scale
I can't complain about the quality of customer service from Digital Scales.
I purchased the My Weigh Vox 2 EVO Talking Scale for £33.58 (including P&P) on behalf of my Grandmother who had recently had a stroke which impacted her eyesight. However, the sound quality was very poor making it very difficult to understand the speech function of the scales. Obviously this was disappointing, however, no harm done as I have now received a full refund for my purchase after a very thoughtful phone call.
Top marks for customer service.
24 april 2021
Review zonder uitnodiging
Antwoord van Digital Scales Company
Hello Heather,
Thank you for your review, we understand that the 2 star rating is for the product and not the service you have received from the Digital Scales Company.
We are not able to find any previous communication from you highlighting the problem you have experienced. We want all our customers to be 100% happy with the scales they have purchased.
The talking technology is continually being improved, we are sorry that in this small scale it wasn't clear enough for your Grandma, and we would like to offer a full refund.
With the talking feature turned off, we hope you can make use of the scale with its 20mm high digits and large clear buttons.
Best regards,
Mark @ Digital Scales Company
Absolutely fabulous customer service.
Absolutely fabulous customer service.
I purchase some expensive scales over a year ago and they recently stopped working. They have a life-time warranty.
I rang the company who asked me to send them back. They sent me a brand new replacement in just a couple of days.
I will be purchasing from them again.
thanks
12 september 2019
Review zonder uitnodiging
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