Digital Marketing Institute Reviews 

Helpful and understanding. Easy communication thank you.

Customer service went above and beyond to help me with an extension. I had emailed over the weekend as hadn't realised a course deadline was due. In out hours in and late nights and did end up passing the exam. However, upon getting my email, Alison gave me an extension to accessing materials which was excellent as I found the course very interesting.

Alison reached out & provided great service!

Very helpful people and very fast in responding to emails!

Excellent support from the DMI Team. Darragh provided outstanding guidance for my coursework. Overall, it was a great experience with high-quality resources and materials. Highly recommended!

DMI is so worth your time, effort and money. I wasn't sure what a digital course experience was going to be like... I loved it. It was so rich with interesting and challenging content as well as helpful explanation. The team is also exceptional. I had great support from Yvonne, who explained the courses and signed me up. As for the customer service/tech team, they're just as great. (Thanks Alison). DMI is well worth your consideration.

Alison helped resolve my inquiry about getting an extension for the DMI pro course and the AI in digital marketing course as I had previously encountered some personal and work challenges that prevented me from starting the course on time. Alison was professional, efficient and very understanding of my situation and was able to help accomodate my request so I could successfully complete the course.

I contacted DMI to request a short course extension after I misread the expiry date and thought I had another 3 months to complete it

Alison was very quick to respond and super helpful. She offered to reactivate the course as a gesture of good will.

Everyone I ever contacted or has been in touch with me from DMI has always been incredibly kind, helpful and considerate. I would recommend it to anyone.

5 stars is not enough for DMI. The course content is incredible but more importantly the staff and course coordinators are top class. The support that DMI gave me and my colleague was amazing. Through hard personal times, and trying to find my time and footing to get assignments completed, DMI support was there to help me in any way they could. Michelle took time out of her busy schedule to meet with me and help me, and her wealth of knowledge was invaluable. If you want to expand your learning of marketing, this course is at the top of the ladder. Thank you, Michelle and the DMI team.

DMI were very supportive and understanding with my request about losing my father and looking after mum while trying to do my course. They resolved my request which I really appreciated.

Excellent customer service from Mariam whilst solving my query efficiently.

I have been in digital marketing for over 20 years. The digital marketing of today is much different than the early days of the internet. It is important to keep up with the evolving digital landscape. I was looking to take a course or maybe a series. Lots of digital marketing bootcamps from renknowned universities like Berkeley and Kellogg as well as platforms like CTX and Coursera that offer subscriptions with certifications.

I stumbled upon Digital Marketing Institute, downloaded a brochure. Next thing I know my phone is ringing and I am getting emails. I understand how marketing works and I expected a drip sequence but not a phone call literally a minute after I downloaded the brochure.

I then got wind of price and decided I would look at other options. I responded to David, the salesperson and told him this. I also told him to delete my phone number. I didn’t ask him to delete my email because I was actually still interested and wanted to stay informed. I just didn’t want calls to my cell.

His response: ”yes, 'How to' videos on YouTube are free to all users.,,, your details have been blocked from using our services” . Um okay.

Clearly David isn’t cut out for sales. Sarcasm is not how you win people over. And now I have no interest in studying with them. My engagement with their representative and their cheap sales tactices diminished my impression of their brand.

Other more reputable options out there.

I took the Post-Grad Diploma in Digital Marketing course with DMI. It felt like I took a bigger bite than I should in the beginning, but I persisted purely because it is something you can do at your own pace (within the agreed timeframe). Online lectures were held a couple of times, but recordings were available for us to watch if we couldn't join the live sessions. Support was always provided whenever I asked, and for this, I thank Niamh Halpenny for her timely responses and 100% clear assistance. All the content can be downloaded so that you can still access it after the portal access has expired. This was a very good experience for me, and I am happy that I passed the course successfully.

Just finished an incredible journey with DMI doing their Postgraduate Diploma in Digital Marketing. I’ll admit that I did not know what I had signed up to because I am a beginner and I should probably have chosen more of an entry level course. I soon realised that the Postgraduate Diploma needs a LOT of work but I reckoned I could still run with it despite my beginner roots and limited spare time! I have my own Ecommerce business called Second Nature Online and I have managed to grow the company without doing much on Digital Marketing. Eventually though this skills gap started to affect my business so I set out to do a Digital Marketing course to bridge the gap.

I did plenty of course research and had discovery calls before opting for the DMI Expert course which awards the Postgraduate Diploma on completion. The main reason I chose this more advanced course was because it offered online class based sessions with the trainers and classmates and I knew that this would suit me more than battling through it on my own.

There is a huge amount of material to work through but the course is largely based on two major assignments - one which covers research into your industry, markets, customers and future trends; the second is the practical response to the research. i.e. you have to create a detailed marketing strategy - and I mean DETAILED!! There is no hiding at this point as the strategy is based on your own company (or alternative); the setting of measurable marketing objectives and channel fulfilment plans all of which lead into a detailed action plan; budget and monitoring plan.

After a few false starts and deferrals (due to my own work load), I finally got started in April 2023 and I completed the course in just under 12 months. I immersed myself in it and I am truly stunned by how much I learned and developed during this time. I went from beginner to achieving an award of Distinction - but the course/ assignment structure was there to help me achieve this.

My research and strategy assignments are by no means an academic exercise. I have two insightful and actionable pieces of work which I am now using in my business. What’s more I am already seeing results! Whether you are looking for a promotion, a new job or trying to do better with your own business, I definitely recommend this course and DMI.

A few things to bear in mind though.

Make sure you truly understand the nature of the two assignments. Read both sets of guidelines and be clear about what you plan to do to work through them. Ask questions at get very start so you don’t veer off on the wrong path (like I did)!

Try and make the most of the reading material and modules which are provided for you! They are amazing but I was unable to get through all of the ones I should have because I used the assignments as my main focus.

You need to be prepared to work hard on it. This is not a casual course which you can throw a few hours a week at. If you want to get the most of it then you need to get stuck into it.

Try and keep it meaningful and relevant to your own circumstances and you will also do better. Your assignments will also be more useful to you.

Depending on the month cohort you join, you may - or may not, have many classmates. I did not really have any interaction with other students which was a bit disappointing but I guess you have no way of knowing how many people are joining in the same month as you.

Keep an eye on the live webinar schedule as class dates sometimes change and appear at short notice.

The course administrators and lecturers are often mad busy and so you may have to wait a bit longer for a response sometimes but do let them know if that means you need a bit more time yourself.

Darragh and Michelle are really friendly and helpful and if this was not an online course I would probably enjoy having a beer with them. 😁 Make sure you take advantage of the live webinars that they set up as you can ask plenty questions - and potentially grab some 1:1 time.

Have a look at all of the available courses and try to choose one which fits your schedule and learning requirements

So there you have it. I do recommend DMI and thank you to Darragh and Michelle for helping me to achieve such a great result and to bridge a lot of the digital marketing skills gaps that I suffered before I completed this course.

I studied the Postgraduate Certification in Digital Marketing qualification (DMI Expert) which I regret massively. If you want to follow a glorified YouTube playlist as a course then this would be just right. Before signing up I was sold interactive online lessons, tutor support available and a network of other marketeers in similar roles. Throughout the course I didn't have anyone reach out to me or act as a tutor and then when I had the first assignment reviewed (2 months later then it was stated) and I tried to contact someone to go through the feedback I was ignored for months. Baring in mind I needed more feedback to complete the next stage of the course. I sent multiple emails over the course of 4 months and when someone finally replied they set up a call with someone who turned up, took notes to then pass onto a tutor. I never heard back from anyone. This was the biggest waste of money and I would recommend anyone to go elsewhere.

Kirsty got back to me really quickly and helped me locate my certificate for an interview. Her communication was lovely and she solved my issue super quick!

Turn around time for queries were excellent, the agent was very helpful and kept me up to date throughout the entire process.

Aside from the great material, the staff really stood out and made this an enjoyable course. Niamh in particular demonstrated what great customer support should look like, and seemed to go out of her way to assist.

It is not easy juggling a full work day, family and a fairly demanding study schedule, so having an understanding support team makes a huge difference.

Fantastic service. Loving the course. Alison was so helpful and kind when I had an issue and needed support. Thank you