Dine & Play Reviews 

634
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

After trying to use my membership several times, I’m appalled to see Dine & Play act so unprofessionally on social media by liking inappropriate videos. These videos are sexual, explicit and dis... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Tucked away in a cozy corner, this restaurant has a charming ambiance that instantly makes you feel at home. The menu is extensive, making it hard to choose! I opted for the masala dosa, which was pe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I rang customer service as my app stated that my card had expired. Through my call I found out that my membership has been extended by a further year & I needed to log off & log back in again to recei... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

No company is perfect but the measure of a good company is how they respond when something goes wrong. My Dine club card had not turned up several weeks after I'd paid for it. I e-mailed customer se... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horeca

Geschreven door het bedrijf

Looking for great discounts on your ideal dining experience? Grab your friends, family or partner and get amazing restaurant discounts with Dine!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

634 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(634)

1 review in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very helpful customer service

Very helpful customer service. Tayne answered all my questions professionally. Thanks!

3 maart 2022
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Hi Colin, Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊

Beoordeeld met 5 van de 5 sterren

Registering problems

Had trouble with registering this
Morning so rang helpline and spoke
To Emma. So efficient, had it all sorted
In 5 minutes. Brilliant

23 februari 2022
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Heya Jan. What lovely feedback! Thanks ever so much. Always here for you should you need us!

Beoordeeld met 5 van de 5 sterren

Good phone response

Had some questions about the service and spoke to Tayne on the phone. He fully answered my questions in a very nice manner and simplified what I needed to know. Thanks.

21 februari 2022
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

What a DELICIOUS review, M.G! Thank you. We’re really glad Tayne was able to assist you.

Beoordeeld met 5 van de 5 sterren

Tayne was very helpful assisting us…

Tayne was very helpful assisting us with the app - sadly none of the restaurants we chose to call today were accepting the card but our local Loch Fyne still does so that will be our next lunch out

9 februari 2022
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Hi there, Helen. We are sorry that this was your experience with Dine on this occasion. It’s really important that we get to the bottom of this for you. Please get in touch with us at enquiries@dineclub.co.uk and supply us with the details. We will be happy to investigate this for you. That being said, thank you for you lovely review and happy Dining!

Beoordeeld met 5 van de 5 sterren

Very happy .

I could not down load your app on my phone for some reason.So I contacted you and your adviser arranged for someone to contact me to arrange getting a card all went well very good service all round .Thankyou
Brian Wiley CM35EU

8 februari 2022
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Hey Brian! Thank you so much for your feedback, we really appreciate it. We hope you continue to enjoy. Happy dining 😊

Beoordeeld met 5 van de 5 sterren

Thanks Tayne managed to have a lovely…

Thanks Tayne managed to have a lovely meal with your assistance in resolving the app issue

Take care

4 februari 2022
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Hi AF. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊

Beoordeeld met 5 van de 5 sterren

Thank you Tayne

Thank you Tayne - Boundless rep suggested i call you to assist registration with 'DINE' - you talked me through the whole process on PC and then Mobile App. You were very patient and helpful. Many thanks. M.F.

25 januari 2022
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Hi Michael. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊

Beoordeeld met 5 van de 5 sterren

a big shout out …

Thank you Ella Busk for answering my query so clearly and efficiently.

6 januari 2022
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

It’s always so nice to hear such lovely feedback from our members. Thank you, Chrissie! We will let Ella know about your kind review.

Beoordeeld met 5 van de 5 sterren

Accessing my Dine membership…

I could not access my Dine membership but Tayne sorted out the problem really quickly. Thank you!

17 december 2021
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Hi Susan. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent we use this a lot

14 december 2021
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Hi there, Norma. Super happy to hear this! We hope you continue to enjoy those delicious discounts!

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent! Always easy.

14 december 2021
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Heya Chrissie. What lovely feedback! Thanks ever so much. Always here for you should you need us!

Beoordeeld met 5 van de 5 sterren

Truly Professional customer interface

Query with membership access was dealt with very efficiently and professionally. Helped me change a couple of parameters and ensured the system was working correctly - excellent service.

9 december 2021
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Hey Johnh! Thank you so much for your feedback, we really appreciate it. We hope you continue to enjoy. Happy dining 😊

Beoordeeld met 5 van de 5 sterren

Very Good Customer Service

Ella was very helpful in sorting out an issue with my account.
Very polite and sorted the problem quickly.
Highly recommended

30 november 2021
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Let’s all go and get 25% off dinner and drinks to celebrate! 😉 Thank you for your wonderful review, Gareth! We’ll be sure to pass your lovely comments on to Ella.

Beoordeeld met 5 van de 5 sterren

New membership through Boundless

I wished to activate my new membership through Boundless but the system wouldn't accept it as I had an existing membership which I thought had lapsed. Ella sorted out the problem so I'm now up and running with the new membership. Thanks Ella.

29 november 2021
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

What a DELICIOUS review, Alan! Thank you. We’re really glad Ella was able to assist you.

Beoordeeld met 5 van de 5 sterren

New Dine membership application

After becoming a Dine Club Member I was unsure how I got proof of membership for the restaurants & Sol at Dine HQ was very helpful in explaining how it all worked & how to produce proof of my Dine membership. Well done Sol & thanks.

25 november 2021
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

It’s always so nice to hear such lovely feedback from our members. Thank you, Wendy! We will let Sol know about your kind review.

Beoordeeld met 4 van de 5 sterren

New DINE membership

As I was unable to download the DINE app, Ella and Tayne sorted out my application satisfactorily. Ella could not take my payment due to the constraints of home working.

24 november 2021
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Hi Alison. Thank you for taking the time to review the service you received. Ella and Tayne will really appreciate your feedback. I hope we've managed to sort everything with the payment for you now 😊

Beoordeeld met 5 van de 5 sterren

I received an invite to join the Dine…

I received an invite to join the Dine Club through my Boundless magazine. As a older lady who lunches - it is a treat to be a member.
I spoke to Twayne - a member of the team- as my phone has not the facilities to download the app. He very patiently explained that a card would be sent to me as an alternative, and today I have received the said card. It was just lovely to talk to and correspond with a caring young gentleman

23 november 2021
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Let’s all go and get 25% off dinner and drinks to celebrate! 😉 Thank you for your wonderful review, Mrs Flannigan! We’ll be sure to pass your lovely comments on to Tayne.

Beoordeeld met 5 van de 5 sterren

Help to get started on Dineclub

Tayne was very patient and helpful with getting me signed up to use Dineclub.

23 november 2021
Review zonder uitnodiging
Logo Dine & Play

Antwoord van Dine & Play

Hi Stephen. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊

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