Direct4pet Reviews 449

Waste of time ordering from this company. No use sending messages to say "Label created" days past the anticipated despatch time. Plus they send a message asking for a review??? Item not even despatched and you want a review??? Well, here is your review.

PS: Says "unprompted review" - how can that be when this company sent an email requesting a review prior to even sending the order???

Excellent quality product quick delivery and great value compared to other suppliers. Would definitely use again. Highly recommended seller thankyou

Please do not use this company. I ordered some dog food and it didn’t come on time. I tried to stop it on the day I ordered it and they said it had already left. Don’t believe them they are desperate for money so the order arrived and I messaged them got ignored then they send me a returns label only to put in the packet. They have not sent me a postage label to send the Food back. don’t use this company please. They’re bad people

Absolutely fantastic company to deal with. They despatch really quickly. Many thanks. 👍

Best online pet medication service I have used, good prices and prompt delivery, what’s not to love

ALWAYS excellent service, and kept well informed about delivery.

Great service, products and price!!! Thank you

This company has always delivered exactly what you’ve ordered and quickly too. The products are always fantastic and would totally recommend them

The original item was damaged by the delivery company. Upon contacting Direct4pets they handled and resolved the matter very quickly, efficiently and with professionalism. A replacement was received within 24 hours.
Fantastic item, good quality and competively priced.
Delighted with the item and the service.
Highly recommend.

Had 2 defective packets of dog food. Direct4Pet were brilliant, firstly sending a new packet express while we were away from home, then replacing the defective ones when we were back.

Thanks for the great service, I received the item I ordered quickly and with free postage. No issues at all which means I am now a returning customer.

Great company to deal with. I had a problem with my order not being delivered (courier company at fault) and direct4pet responded immediately to my email and got a replacement order delivered to me the next day using a different courier. The customer service department are one of the best I've dealt with for a long time. Additionally their prices are very competitive. Would not hesitate to recommend.

Had no problem using this website , would definitely be using this site again.

I order Advantage flea treatments from them and they spotted that I'd accidentally selected the option for cats over 4kg and my cat is 3.1kg so they canceled the order and explained why. HUGELY appreciate this and I have revised my knowledge of the greater and less than symbols (aaaaaah!!).

Great service from initial enquiry as I was looking for an item that was very difficult to get hold of. They physically checked they had the item before I ordered it and delivery was very quick too. Thank you :)

Very easy ordering service and free delivery is great.

Using this company for the first time flea treatment for my dog the prices are great customer service excellent I ordered the wrong dose they contacted me to amend my order rather than send the order which I wouldn't b able to use 😊

quick service and good price

Excellent service. Had regular updates and when I made an error on my order they rectified it for me

Great company to deal with superb coms keep you updated with your order and super fast postage all at a good price definitely deal again 10/10 service