Order placed 7th June 26 no sight or…
Order placed 7th June 26 no sight or sound . Lots of promises now not answering phones emails rejected not impressed
15 juni 2026
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Bedrijfsgegevens
Geschreven door het bedrijf
Direct Duct Supplies is a supplier of ducting and ventilation products for trade professionals, contractors, and installers. We offer a range of ducting systems, ventilation components, fittings, and accessories designed to support effective airflow across residential, commercial, and industrial projects. Our aim is to make sourcing ventilation materials straightforward by providing a consistent product range, competitive pricing, and an easy ordering process. Whether you are completing a small installation or managing a larger project, Direct Duct Supplies focuses on delivering suitable products and a dependable customer experience.
Contactgegevens
Verenigd Koninkrijk
- +441614391253
- info@directductsupplies.com
- directductsupplies.com
2,3
Slecht
18 reviews
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Haven't received my order
Haven't received my order. Company website doesn't work anymore. Company email address doesn't work either. Couldn't find any ways to contact them about my order or a refund.
15 juni 2026
Paid and never got the order piss poor…
Paid and never got the order piss poor company don’t waste you money
15 juni 2026
Either a scam or they have gone bust - avoid!
I placed an order on 14 June with a supposedly 2-5 day delivery. I've tried to email the company using the info email address which no longer works. Reading some of the other comments I suspect the website was a scam or they have gone bust. Either way, avoid this company and website.
14 juni 2026
Review zonder uitnodiging
The company appears to have gone bust…
The company appears to have gone bust after taking my order on 13 Jun for £58. No response to emails, tracking link doesn't work, phone number doesn't work. Now making a claim for a refund from Amex. Do not order from this company!!!!
13 juni 2026
Review zonder uitnodiging
WARNING!!!
Still waiting for item that was ordered on the 7th June, I believe this company has gone bust!!!
15 juni 2026
Order not received
I placed an order on 14th, delivery was stated 2 - 5 days. I checked tracking some days later, the website was still working, then .... and stated that my order was being readied for despatch.
Its still not arrived, and neither ther tracking link, the website, email address or phone number work, (as other reviewers have also found)
I would also like to advise that there is now a very similiar website selling the same products at exactly the same prices .... remarkable co-incidence :|
Please be very wary
27 juni 2026
Review zonder uitnodiging
Part not delivered
Ordered a part on 14/06/2026, supposed to be delivered by 23/06/2026, nothing delivered.
Email no longer works.
Avoid this company.
23 juni 2026
Review zonder uitnodiging
Thieving company
Thieving company. Do not buy
I placed an order on 19/06/2026
They've got a charged me £103.56
It was supposed to be delivered on 23/06/2026
As of now. Their website isn't working. They're not answering any phone calls.
It looks like I've been robbed of £103.
24 juni 2026
Review zonder uitnodiging
Bs website
Bs website, order never arrived, I emailed and they replied instantly saying they would get back to me. 4 days passed and now their website doesn't exist.
Thieves
Ps, if you see this my order number is #1091. I want my money back
23 juni 2026
Review zonder uitnodiging
Avoid!
Ordered a simple part from them.
Order hasn't arrived despite being 4 days later
Website isn't working
Phone number isn't working
Tracking isn't even working!
I'm only glad it was £6 I've lost
And Direct Duct Supplies, if you see this, my order number is #1092 And don't even think! about calling BS on me!
11 juni 2026
Review zonder uitnodiging
Ordered on the 7th of June 2026, never received.
I ordered various ducting on the 7th of June 2026 and I'm still waiting and it's the 20th June 2026. I've emailed and had no reply and on Monday I'll be ringing and cancelling and buying the same ducting elsewhere. Don't bother with these clowns.
Order number #1045 that should narrow it down!
And I’ve already emailed you! Last week!
AND TODAY AFTER THEY EMAILED ME THEY HAVE SHUT DOWN THEIR WEBSITE!!! THIEVES!
12 juni 2026
Antwoord van Direct Duct Supplies
Hi,
We’re sorry to hear about your experience.
We have checked our records for the order details provided in this review and are unable to locate any matching order or correspondence under the name or date mentioned.
We take all feedback seriously and would like the opportunity to resolve this matter properly. If this relates to a genuine order, please contact us directly at info@directductsupplies.com with your order number and details so we can investigate this further.
Kind regards,
Direct Duct Supplies
Very useful & helpful. Great costumer…
Very useful & helpful.Great costumer service.
15 januari 2026
Review zonder uitnodiging
Very professional team
Very professional team, I had a project I was working on and was missing some bits I contacted these guys and they even went as far as delivering the same day due to me expressing my urgency. Would highly recommend to anyone who’s in the trade 👍
17 maart 2026
Review zonder uitnodiging
Great experience
Great experience with Direct Duct Supplies. The products were high quality, the ordering process was simple, and delivery was fast. Reliable supplier and I would definitely use them again. ✅
6 maart 2026
Review zonder uitnodiging
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