I placed an order on the 22nd June 2022, in july I contacted Direct because I could not track my order. Everytime I sent an email I kept recieving the same automated response....In August2022 I receiv... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered from this site for my son. They accidentally put the wrong name on the back. They fix the issue without argument. The gentleman responding to my emails was very kind and polite. I will defin... Toon meer
Have emailed customer support 3 times and still have not had a response. Was not sent a tracking number and order has been in transit for 20 days now. Tried the online chat numerous times and have... Toon meer
Wow! I can’t believe how fast my football shirt from Direct Football Kits arrived. I was initially skeptical, but I’m thrilled that it showed up on time. The quality of the shirt is fantastic, and I’m... Toon meer
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
So so so fake
So so so fake. All the good reviews on here are fake accounts and you can tell by clicking on the users with more than 1 review, and they’re on similar pages/duplicates a few months apart. They also mostly ALL come from different countries which is very rare as I’m sure the advertising is not global. They probably did this to ensure the fake accounts being set up looked obvious. I then decided to test this and bought a 50% off shirt and needless to say it has been over 2 months, with several emails sent from me that have had no responses, I am still topless. It’s not the £30 that matters, but why scam people what a bunch of lowlives.
I HAVE BEEN WAITING MORE THAN THREE MONTHS FOR MY ORDER
It has been more than a THREE MONTHS! I still have not received a response regarding the purchase I made.
I made a purchase of a Real Madrid shirt on June 13
Order No. 11399 and it said that my order would arrive the first week of July.
It has been more than four months and I still have not received my order.
I am checking the page to track the order and there has been no update on my order since August 8, it is October and it still has not arrived.
SCAM SCAM PLEASE DONT ORDER
SCAM! Rating should be -0
I Ordered on 31/07 and it’s still not arrived (no surprise) do some research and you will see this Directfootballkits on appeared on here in July this year. Their website has fake Instagram and fake fb reviews- just try and find their FB or Instagram. Constant emails saying “it should 100% arrive by …” always a different 100% date. Fake Royal Mail tracking number that obviously doesn’t work. Josh McCatty owner LOL please don’t fall for it like I did as now have to go through the fraud process with my bank to get my money back. When something seems too good to be true it usually is. This is how they draw you in with really cheap items. It’s all a SCAM they have changed their name from directfootball SHIRTS to directfootballKITS just so they can continue with the scam a little longer as the shirts one is absolutely flooded with scam reports and reviews. I hope this review will stop as many people as possible but they will pop up again and again. I’ll be keeping an eye out.
Order hasn’t arrived, poor customer service
I placed the order on the 19th July, which said to expect my order within 8-12 days. I chased and on the 11th august was told they had lost my order and needed to replace it due to a systems issue. I asked when should I expect to receive the shirt and have never got a reply since. No way of me knowing if it will ever arrive and feel my moneys just been taken.
Still not received items
Still not received items. This company is a scam! Have requested refund from credit card company.
The kits are very clean and of good…
The kits are very clean and of good quality.
The best quality ever 👍🏻
The shirts were beautiful and I can’t…
The shirts were beautiful and I can’t wait to have mine soon or later
The kits are beautiful and clean
The kits are beautiful and clean. Bestt in the business
Really excellent service and great…
Really excellent service and great bunch of guys will buy again
The best kits in world 🌎
The shirt I ordered was exactly as…
The shirt I ordered was exactly as described. It was also packaged very well. I look forward to many more orders. Thank you
Very happy with my purchase and with…
Very happy with my purchase and with the service. Very fast delivery and was able to track it all the way to my house.
Would highly recommend to anyone else to buy
Shirts are of high quality
Shirts are of high quality, and delivery time is quick. There is a wide range of products to chose from, and the customer service is great too with quick response times.
These guys fixed all of my problems…
These guys fixed all of my problems (continental delivery) without hesitation. Will definitely order from them again.
Thanks again lads!
Really excellent service and great…
Really excellent service and great bunch of guys. Quality T’s as well. Will buy again
Brilliant service went above & behond…
Brilliant service went above & behond to make sure I got my items on time 👍👍
Can’t recommend them enough
Ordered 2 tops both really good…
Ordered 2 tops both really good quality, no problem with shipping, definitely recommend and will purchase again.
I have emailed this company 3 times…
I have emailed this company 3 times this week and not a single reply. I have now asked to cancel the order and unsurprisingly no response. Very poor communication, very poor company. I am now thinking I have been done out of my money.
I don't even feel this site deserves a…
I don't even feel this site deserves a 1 but it won't let me pick 0 stars. Ordered my football top on the 28th of June and now its the 21st of July no top, aslo customer service is shocking they don't care they loose items etc. Awaiting a refund as they said they'd give me one today let's see if that happens. I definitely think direct kits is a scam. Disgusting service all round
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








