Direct Sale Reviews 

I received a faulty product and contacted Direct Onsale on a chat line and they asked whether I had the original package, receipt etc - I answered yes. Then they told me I had to join something else and when I clicked it said:
By clicking "PayPal", "CONNECT NOW", "Buy with GPay" or "ApplePay", I agree to be charged one-time AU$1 join fee and AU$76 subscription fee every month. My subscription renews automatically until I cancel it in My Account or at www........
DON'T DEAL WITH THIS COMPANY

Worst company ever. Do not buy. No response to my many emails, live chats and Facebook messages regarding my order. No emails, no updates. Scammers

I discovered DOS in January, looked thru saw some useful items, ordered 4 things. # arrived in separate packages over the next month.
The 4th item didnt arrive, checked tracking and it said 'delivered' at a town 200km away.
I emailed them, they were going to check into it, no response, a month later I emailed again, response was that they were waiting for the item to be returned (however, whether or not they get the item back, they still need to provide the item as they obviously slapped some other address sticker on the package),
emailed them again 4 weeks later, response was that they had the return package and asked me to confirm my address, I replied with my original order confirmation, and said, please send to the address provided in my order. Order was placed 19/2, now it is 15/6/24, that last email confirming my postal address was 7/5. Nothing confirmed, or tracking provided, and nothing received. Order confirmation #SPDOS14627

SCAMMERS! Do not purchase anything from this website. I did the mistake of purchasing before reading reviews. It’s been nearly 3 months and item hasn’t arrived. No response to any of the emails sent. Buyer BEWARE

What a bunch of crooks, I ordered a chair from them, it was to small, my fault, I should have measured. I wrote to them to ask if I could return it, it was a little over the 30 days cooling off, he told me I couldn't,return it, but he would send me a $30 refund and a $30.00 gift card, that was weeks ago, the chair cost $175.00, he won,t even come back to me, so steer clear people

Yet another spam email from these parasites after having unsubscribed for the 30th time! All good.... keep them coming like my reviews will for you :)

Great! Product received in good condition and delivery was on time

I no ordered a snorkel and as of today it still hasn’t arrived even though I contacted them and they told me it was in transit even though it is still not picked up by the courier company - I paid extra to get it delivered by express post and it still has not arrived - I am furious as I explained to them that I was going away and wanted to take it with me but looks like that won’t happen

Ordered something in November '23 still hasn't arrived mid January '24. Have tried emailed numerous times and have tried the online chat, no response. I would definitely avoid

Order did not arrive - customer service is slow. I will not order again, too unreliable!

I tried my luck again today :(
emailed Direct Sale help.... No reply.
I tried their online Chat.... 1¼ hours and counting…. and I am still waiting for an agent to response.
Make up your own mind if you wish to deal with this organization!!! I made up mine, NEVER AGAIN.

Paid for the item. Never received it! Nobody responds to any messages!

My order was delivered professionally and safely via TOLL. The items were exactly as described and the price was right. There was limited communication about delivery times and tracking information, which I think could be improved, but all my transactions with directonsale.com.au have been excellent.

Delivery on-time, great discounts. Thank you

I initially hesitated to order, but I'm glad I put an order. It was value for money booster seat for my kid and delivery was pretty quick. Thank you :-)

Do not believe other reviews, my experiece has far way better. Order was delivered on-time with, tracking number was provided which made it easy to track. Thank you so much. 5 stars!!

It was a good experience, product delivered on time. Thank you

It was late arriving. I ordered it based on the delivery window expected for a gift for someone. It came much later. Which was disappointing. But ... at least it arrived.

Reliable Company to do business with allow 10 for things to happen

Santa ordered a kids art table for my kids through this company; first mistake. Elves went to put the flatpack together two nights before Christmas to find that one of the seats had screw holes in the wrong side, completely misaligned with the chair. Sent several emails to company (hard to find an email address) and have had to email multiple times for a response. They asked me to circle and send back the manual to indicate the problem part. Duh, it's the seat - don't waste my time! No response since then. So, faulty product and bad service. Wouldn't order from them again.