Direct Window Co. Reviews 770

Excellent showroom range.
Fast delivery.
Booking process for fitter was well organised.

Joe from sales, top bloke. Reassured us with the work we are wanting. Went through everything with us. Overall can't fault the service that has been provided so far

Have used them before for my previous house, and just used again for a new front and back door (bought a new build and the doors are awful!) - the new doors are fab and for once we don't have any drafts and shaky doors! Would def use again and again! 70008

Used Direct Windows for both front and back door replacements (Contract No 70009) and on both occasions the product and fitting have been excellent. A scratched door handle was replaced within a few days and no pressure to pay until we were totally satisfied. Highly recommend.

Great service from the beginning, Neil Worsley helped us to organise and select our door and surrounds. the architect sent out measured up correctly so when the lovely fitter came the frames and door fitted perfectly.
Will defiantly use Direct Windows again

Beautiful new conservatory.
Absolutely brilliant from start to finish, we love our new conservatory. All the tradesmen were fantastic builders, plumbers and electrician, but in particular Neil the fitter. He was so professional and his standard of work and attention to detail is on another level. The conservatory is so smart and modern and just looks great. We would really recommend Direct Window Co.

Walked in direct windows with an obsolete part from my 25 year old door which I don’t believe was purchased from them and the owner, his son and the factory manager all went out of their way to find a replacement for me.
Absolutely charming people to work with. Will definitely be coming back for a new door here.

Excellent experience all round, from design to finished conservatory. Many thanks to all teams involved, from builders, plumbers, John and Matt (installers), to Tom (electrician) and plasterer.
We are so pleased with the work - all teams worked hard and kept us in the loop always.
We can't recommend Direct Window Co. enough.
Client 69637 & 69538

Job 69705. I have just had A++ Evolution triple glazing fitted by this company and I'm delighted with the finished result and by the quality of the product. The job wasn't straightforward as my bay had to be rebuilt, but Direct Windows arranged the required steelwork and a building squad to do the job. At all times the fitters respected my property and were careful not to make a mess, in fact I barely have any redecoration to do after the completion. I would definitely recommend Direct Windows, they're very friendly and helpful. I still have renovation to do on the property but this is a great step forward for me.

Recently purchased front door from direct windows Blackpool/fylde. A very positive experience from initial visit to store choosing door, agreed a price, surveyor and fitting, communication through the process. All very professional. Recommended. Ref: contract p 69965

Window failed less than twelve months old.
Sent over photos as requested but no reply.
Poor customer service

A big thanks for sending a really lovely engineer out today (12/03/25)
And sorting out the lead on the window.
Many thanks.
Helen kerr

10/10 to Graham + Carl for there excellent work
Friendly + professional
Did a super job
From start to finish Direct windows are the most professional company
Super Friendly + experienced
A great family run business
Contract number 69904

From ordering to completion Direct Windows were a pleasure to deal with. Every question we had was answered and explained in detail by Neil, who was the nicest salesperson we have ever met and the same goes for Wes ( the fitter) who did a beautiful job and left no mess !
Contract no 0202650

Professional, friendly,clean and tidy.Wouldn’t hesitate to recommend their services again as with previous jobs the company has supplied.
Contract no 69830

We recently had 7 new windows & a composite front door fitted by Ian. Turned up when he said he was going to & fit everything perfectly. Cleaned up after himself & has done a fantastic job. I have no complaints whatsoever. My contract number is 69899.

Mattew the manager and the instalation team from Direct Windows Blackpool were very friendly professional great competitive prices. They kept me informed at each stage of my porch been built. Good quality Windows beautiful top lights which matched my bay window perfectly. They fitted beautiful composite external and internal doors with matching pattern as the top lights. iam very pleased and impressed with their work it looks amazing. I definitely recommend this company.

The guys were really respectful, clean and tidy. A job well done! very pleased with my new windows..
Thank you!

We had a great experience with Direct window co. From taking the window measurements to installing the windows. All team members were fantastic. Polite, punctual, clean. We had a problem with one of the windows having a crack in. But the next day someone came and replaced it. Couldn’t ask for better service. Would recommend to all. Contract number 69824.

69741
The fitters were highly trained and very polite and friendly

Everything was well organised and went according to plan. The extension is well built and looks exactly as I wanted it.