Lancashiredoubleglazing Reviews 247

TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Owen salesman was a gent no BS we had it sorted in half hour colour price glass done . It was fitted by a young guy who new his job very tidy and professional young man. I have used them twice I... Toon meer

Beoordeeld met 5 van de 5 sterren

Efficient and experienced workers. They did Conservatory roof and completely replaced front door a windows by door . They did whatever we asked They will be replacing 4 windows in June Jobs look. Am... Toon meer

Beoordeeld met 5 van de 5 sterren

Teething problems originally with appointment dates given by the company mainly due to adverse weather conditions Once on site very pleased with the finished effect of the sun room The glass roo... Toon meer

Beoordeeld met 1 van de 5 sterren

Poor service , poor communication . Poor experience . Very disappointed in a company that charges you good money for their products . We got a door installed a few years back , every time summer comes... Toon meer

Bedrijfsgegevens

  1. Dubbelglaszetter

Geschreven door het bedrijf

Lancashire Double Glazing maintain the same values today as they did when they first started over 30 years ago. Now based in Preston and covering the whole north west. Lancashire Double Glazing is today one of, or if not the largest home improvement companies, with over 1 million frames manufactured and installed to over 225,000 customers. With 225,000 guarantees issued it’s no exaggeration to say that we are probably a household name across the north west with the popularity of our windows, doors, porches and conservatories.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

247 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 71% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

I would recommend this firm 💯

Owen salesman was a gent no BS
we had it sorted in half hour colour price glass done .
It was fitted by a young guy who new his job very tidy and professional young man.
I have used them twice I also had a bifold 4 years ago great company 👍

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jobs look amazing.

Efficient and experienced workers. They did Conservatory roof and completely replaced front door a windows by door . They did whatever we asked
They will be replacing 4 windows in June
Jobs look. Amazing

30 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant experience

Installation of back door and window was completed to a great standard. Communication was very smooth and the service was done quickly and without issue. Workers communicated with a professional and friendly manner. Overall very pleased with my experience and would recommend this company to others.

16 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb

Superb, high-quality product at an excellent price. I chose one of the most secure doors available, complete with a locking system backed by a £5,000 guarantee , that is, if anyone can pick or cut through the lock, you receive £5,000.

The fitter was excellent: polite, friendly, and carried out a perfectly neat installation. He used colour matched silicone on the outside, caulking on the inside, and even brought his own hoover to clean up afterwards.

I would definitely recommend this company.

5 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor service

Poor service , poor communication . Poor experience . Very disappointed in a company that charges you good money for their products . We got a door installed a few years back , every time summer comes around the door/ locking mechanism becomes stuck . On numerous occasions we have been locked in or out the house . A danger hazard for the family . But Lancashire double glazing couldn’t care less. Takes them 3 weeks to respond to an email . Absolutely shocking service . Once again the locking mechanism is stuck . We can’t get in our out the front door . Still awaiting on someone to come out

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had an absolutely outstanding experience

I had an absolutely outstanding experience with the sales team at Lancashire Double Glazing, and I feel compelled to share just how impressed I was.

From start to finish, one team member Thomas in particular went completely above and beyond. His customer service was nothing short of exceptional — professional, friendly, and genuinely caring. He took the time to listen, answered every question thoroughly, and made what could have been a stressful process feel easy and reassuring.

Nothing was ever too much trouble, and his attention to detail and commitment to getting everything just right really stood out. It’s rare these days to come across someone so dedicated and passionate about delivering great service.

Thanks to him , I felt confident and well looked after every step of the way. A real credit to the company — I wouldn’t hesitate to recommend Lancashire Double Glazing to anyone.

Thank you again for such a positive experience!

Mrs Laura Moore

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely stunning new front for our…

Absolutely stunning new front for our shop! From start to finish I can’t speak highly enough, professional and obvious that it matters to them, the fitter thought more support was needed and they came back and added that later free of charge, I wouldn’t have known either way but there own personal quality and pride meant they went above and beyond. Not enough companies doing that these days! More than happy to recommend and they have my loyalty for life!

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Patience required

Teething problems originally with appointment dates given by the company
mainly due to adverse weather conditions
Once on site very pleased with the finished effect of the sun room
The glass roof has certainly improved the room
The fitters Phil, Kieran and Drew should be praised for an excellent job
Also Owen who originally discussed with us the process needed prior to having a glass roof fitted
Very professional all round from start to finish

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Polite / Efficient / Excellent follow through.

From initial contact to contract / Survey / Plans / Planning Permission / Execution of build (digging , roof , plastering , fitting etc.) all done to a very high degree of professionalism.
Very efficient Installations Department.
Good follow up. Any small post instal issues quickly rectified.
LDG is well recommended.
2nd. time we have used them.
The extension is the envy of our friends.
Thank you.

Joseph Robinson.

17 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is the third time we have used…

This is the third time we have used this company but after this fitment we won’t be using them again, we had a front door fitted in Irish oak and when you stand away from the door it looks like a kick panel as been fitted to the door at the bottom look awful.
We contacted them which it took nearly 3 weeks to come back with a scientific reason why the door is different colour at the bottom, we were never told this at the part we’re we were parting with out money that it could look like this, never use them again
Also the door was draughty I had to wait a week for someone to come and have a look, so I adjusted it myself , very poor customer service for a repeat customer

19 januari 2026
Review zonder uitnodiging
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

Thank you for your feedback. We’re sorry to hear that you are disappointed with the appearance of your new door and the service experience.

Regarding the colour difference you mentioned at the bottom of the door, we raised this with our supplier’s Quality Team. They confirmed that the effect you are seeing is due to the textured wood-grain finish used on Irish Oak doors. Because the grain runs in different directions on certain sections of the door (for example horizontal vs vertical), light reflects off the textured surface differently depending on the viewing angle. This can sometimes make panels appear slightly lighter or darker, particularly when viewed from a distance. This is a known and normal characteristic of this type of wood-grain finish rather than a fault with the door itself.

That said, we do understand that this was not the look you were expecting, and we are sorry if this wasn’t something that had been explained clearly during the ordering process.

With regard to the draught issue, we apologise for the delay in attending. Doors can occasionally require minor adjustments after installation as they settle, but we appreciate that waiting for a visit is frustrating and we’re sorry for the inconvenience caused.

We truly value that you have used us previously and we’re disappointed to hear that this experience has affected your confidence in us. If you would like us to arrange for a further inspection or discuss this in more detail, we would be more than happy to help.

Thank you again for bringing this to our attention.

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