Lancashiredoubleglazing Reviews 

Last windows completed. Yet again, fantastic service. Ged was very professional and like Harry before, tidy, clean, respectful. Definitely a worthwhile local business. No hard sells, gimmicks but very helpful and honest. Five star service from me.

My overall experience with Lancashiredoubleglazing.co.uk proved to be complete satisfaction There was not one area of this team I could fault from office staff to initial sales and above and beyond the fitters and plasterers making an overall excellent final outcome . Will most certainly be using this firm in any future work . My great thanks to all involved

It's amazing..the aftercare u get from tony Barnes is brilliant..from start to the finish of my window order..fitting and now my front door order ..well this company goes out of there way to make the experience great
Well done lancashire double glazing and a big Thank you

Been using this company since I moved to the area!
Owen sorted us out with a great price, and then the lads fitting the windows were so quick! And tidy. The windows are great, will always use this company 👌

Having previously used LDG and being happy with the service provided I requested a home visit to speak about replacement windows and doors. So Owen Gilmartin arrived as arranged took some details and went into great detail about Lancashire Double Glazing's history and evidenced his explanation to us. We had many examples shown to us about the doors and windows. Owen allowed us to have a look through the catalogues and we chose our replacement doors and windows, the appointment ran on sometime but he did not rush us at all, he even found out who had been the fitter from our last job to take on our new installation. We are quite happy with both Owen and LDG.

Had a door fitted from this company two years ago. Fantastic highly recommend door finish was of high-quality.

Going with Lancashire Double Glazing Group for my extension was by far the best decision compared to trying to organise builders and contractors myself. The whole process was smooth from start to finish – everyone involved was efficient, turned up on time, and kept everything tidy throughout the work. As part of the project, we also had our living room wall knocked through and replaced with sliding doors, which has completely transformed the space and looks fantastic. We opted for the HUP! system for our extension which has been finished to a very high standard. I couldn’t be happier with the result and would highly recommend them to anyone looking for a reliable and professional service.

A great experience from start to finish.I cannot say a single bad word about this company. I look forward to having the rest of my windows installed next year.

Unfortunately this project took longer than anticipated to bring to a (potentially)satisfactory close.
We had a few issues along the way with the installation (doors) and being honest if it wasn't for the involvement of the operations director I doubt we would have seen closure any time soon.
We are now awaiting the weather to change for the worse in which to make our judgement on the work carried out to our doors and hopefully we can finally give a review worthy of the outstanding effort the director gave to bring a positive end to our project.
Without mentioning names...the operations director, (she) went above and beyond to try and rectify the above issues whilst keeping in constant communication, thank you very much.

Currently on month 4 of what was pitched as a 4 week job.
Constant no shows from some of the trades people, although equally quick to point out that a couple of them have been excellent but let down by an extremely poor back office structure. We have been left to chase up the absentees individually whilst the representative of LDG has blatantly lied about absences as we now know they were sent to other jobs.
Shocking communication throughout and a complete lack of respect for their clients and not a shred of accountability. We were told last Monday that the work would be finished by Friday, only for the electrician to disappear again and us being ignored by the office.

Untrustworthy & disorganised. Would definitely not recommend.

This company did not turn up when booked - causing anxiety for my 91 year old mother. They then claimed that they required a 15% deposit for a new door BEFORE coming to survey the job. This is ridiculous! Shifting the blame for poor communication on to the customer and if this is correct - expecting a deposit before even visiting the property. Give a wide berth!

Our single storey extension was completed by LDG and has been a first class experience from start to finish. Extremely pleased with all work carried out by LDG - from Owen Gilmartin the sales rep who was friendly, helpful and knowledgeable to the efficient builders, fitters, electricians, plumber and Heather the works co-ordinator who kept us informed of timescales. Cannot fault the workmanship and professionalism of all their contractors. LDG project managed all the works and their communication was faultless.

Excellent service from enquiry, through ordering, delivery and installation.
Customer service was of the highest quality. Thank you everyone concerned.

We've been using this company as a trade customer for a number of years now and are their largest trade customer. The service cannot be faulted and is the reason we exclusively use them for all PVC products. Muhammad in the trade office is a testament to the exceptional service provided and we see him as an integral asset to them due to his uncompromising knowledge and willingness to assist in all matters large or small.

Would definitely recommend Lancashire Double Glazing for any works either in a supply or installation capacity!

I had new windows fitted by Lancashire Double Glazing. On the positive side, the workmanship itself has been good and the fitters on site were polite and friendly.

Unfortunately, the overall experience has been very disappointing. The team treated my house more like a building site than a home. The office repeatedly pulled the workers off the job to start elsewhere, leaving me waiting. They were several days late even getting started. I was also charged for scaffolding that wasn’t actually needed, and although they assured me a refund would be given, I’ve still not received it.

The biggest frustration is the complete lack of aftercare. I’ve emailed and called several times but had no reply or callback, which leaves me feeling ignored now that they’ve been paid.

In short: decent workmanship let down by very poor organisation, unnecessary charges, and non-existent customer service.

Great guys to do business with, Mohammed sorted everything out for me.

Had windows fitted in 9th floor apartment Super company
Extremely professional
Great fitting team of supermen
Recommend highly!

Service is great, always polite. Can’t do enough, would always recommend Muhammad Patel.

Muhammad Patel, really helpful throughout process will definitely recommend LDG

Recently had an extension, absolutely over the moon with the finished product. Great communication from the office explaining what would be happening on each part of the build, highly recommend!