what a great job once again love my new front door excellent service from start to finish would always recomend to friends and family.
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Lees wat reviewers zeggen
Went back to Direct Windows for a new Front door , following the windows they fitted for us last year. Requested Ian & Dina to fit ,another amazing job !! A huge shout out to everyone at Direct W... Toon meer
Bedrijf heeft geantwoord
As usual a good experience with direct window co.Had 4 new windows with blinds.Lee and colleague was very polite a job well done and tidied up after.This is the 3 rd time using this company and would... Toon meer
Paul arrived promptly. He was very professional and polite. Got on with fitting the new front door and when finished cleaned up leaving everything neat. Finally he went through the locking settings w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
40-42 Arkwright court, Blackpool & Fylde industrial estate, FY4 5DR, Verenigd Koninkrijk
- 01253 699544
- sales@directwindowco.com
- directwindowco.com
4,5
Uitstekend
770 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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One star for the very poor response to…
One star for the very poor response to a couple of scratches on the door they fitted, I sent in photos as asked and in chasing up I was asked to be patient and it was being dealt with !!
Rubbish as nobody as been out to see the door or even contacted me since !
Door otherwise is lovely but beware of the after sales service
13 augustus 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Christine, we're sorry to read your review. Please could you email our customer care team at retailcustomercare@directwindowco.co.uk with your full name, address, contact telephone number and a description of the issue you are experiencing. Kind Regards, The DWC Team
Antwoord van Direct Window Co.
Hi Susan, thank you for taking the time to write this fab review! We're glad you're happy with your installation of your new windows and doors and service from all departments. Thank you for your business, kind regards the DWC team.
Really impressed with installation and…
Really impressed with installation and follow up. Installation quick, professional, and all the staff I dealt with could not have been more helpful or nicer. Would definitely recommend.
Contract No. 69191
17 augustus 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Christine, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team.
Very happy with the install of my new…
Very happy with the install of my new front door and window by Owen. Door was adjusted when requested and all plastering was made good. Great service. Highly recommended.
Contract Number 69162
22 juni 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Ben, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from our fitter Owen. Thank you for your business, kind regards the DWC team.
I have had a door before and it was…
I have had a door before and it was great so went straight back for another one great communication great service
6 augustus 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Ian, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door. Thank you for your business, kind regards the DWC team.
Better than expected
LIAM & JORDAN DID A FANTASTIC JOB, MUCH BRTTER THAN EXPECTED. THANK YOU.
29 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Colin, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new products from our fitters Jordan & Liam. Please could you leave us your contract number or postcode so we can link this great review back to your account. Thank you for your business, kind regards the DWC team.
Competitive price for excellent door…
Competitive price for excellent door and window - fitted by a really nice and friendly guy Wes
6 augustus 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Iain, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from our fitter Wes. Thank you for your business, kind regards the DWC team.
Better than expected
Liam & Jordan did a fantastic job from start to finish. Thank you so much.
29 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Mr P, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from our fitters Jordan & Liam. Thank you for your business, kind regards the DWC team.
Absolutely over the moon with our new…
Absolutely over the moon with our new windows and front door from Direct Windows. The whole process was smooth and simple, from the first home visit from Martin, to the installation by John and Matt. A special mention to John and Matt for their professionalism, keeping us informed throughout and for being courteous at all times.
2 augustus 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Conrad, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new door and windows and service from all teams especially John & Matt our fitters. Thank you for your business, kind regards the DWC team.
We had a Fitter called Wes
We had a Fitter called Wes, he arrived on time, worked steady . When he came to a problem where the floor in -side the entrance and where the new door met, he sorted it out without any fuss. He was very professional and he cleaned up the site afterwards and spent time with us to explain about closing and locking the new door.
Thanks.
30 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Mr Hills, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new door and service from all teams especially Wes our fitter. Thank you for your business, kind regards the DWC team.
They gave a good price and supplied and…
They gave a good price and supplied and fitted really quick
23 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Janet, thank you for taking the time to write this great review! We're glad you're happy with your installation of your products and service from all teams. Thank you for your business, kind regards the DWC team.
Direct Window Co surpassed all our expectations providing an excellent service.…
Direct Window Co has surpassed all our expectations for the job ref: 0202444, carried out this July, 2024.
Our first contact was with Mr. N. Worseley who came out to take measurements, explain/advise what options and choices we had for the job of changing 3 doors. Neil was very professional, knowledgeable and went above and beyond his job description.
The surveyor was professional and provided some useful suggestions which were great advice and Ian, the fitter was very professional even when certain challenges arose.
Thanks so much for an excellent service from start to finish.
Martin and Patricia.
16 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Mr & Mrs Hargreaves, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door and service from all teams. Thank you for your business, kind regards the DWC team.
Really Poor Customer Service and Never…
Really Poor Customer Service and Never Answer Customer Complaints Fitted with incorrect Glass
24 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Jonathan, we're sorry to read your review! Please contact our customer care team at retailcustomercare@directwindowco.co.uk with your details and one of the team will help with any queries. Kind Regards, The DWC team
Perfection
Excellent work done. A new door put in. Extremely tidy. Very pleased with Andy. Delighted with my new door.
15 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Madeline, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door and service from all teams. Thank you for your business, kind regards the DWC team.
Antwoord van Direct Window Co.
Hi Linda, thank you for taking the time to write this fab review! We're glad you're happy with your installation of your new products and service from all teams. Thank you for your business, kind regards the DWC team.
Good experience from the beginning
Good experience from the beginning, pleased with the end result of our new window and door.
69057
16 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Steve, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new window and door and service from all teams. Thank you for your business, kind regards the DWC team.
From start to finish the attention to…
From start to finish the attention to detail was outstanding.Our door fitter Ian was friendly,efficient and made a difficult job look easy.Delighted with my new doors
15 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Julie, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door and service from all teams. Thank you for your business, kind regards the DWC team.
Ref: 0202418
I recently had the pleasure of working with Direct Window Co, and I am absolutely thrilled with the service I received. From the initial consultation to the installation, the team at Direct Window were professional, courteous, and efficient.
The team took the time to listen to my needs and requirements, and provided me with a personalized quote that met my budget and exceeded my expectations. The installation process was seamless, and the team worked diligently to ensure that the windows were installed to perfection.
Overall, I would highly recommend Trade Windows Ltd to anyone looking for a reliable, professional, and high-quality window installation company. Their customer service is top-notch, and I'm so glad I chose them for my project."
5 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Arif, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new products and service from all teams. Thank you for your business, kind regards the DWC team.
Direct Window Replacement window and door.
We had a replacement window and backdoor fitted by Direct Windows. Having used the company on a previous number of occasions, we were happy to use Direct Windows once again.
The staff were very friendly and informative. We were kept informed as to when the installation would be and the approximate time.
Following the installation, we are very happy with the quality and overall appearance of the window and door.
Once again, a good experience and we would recommend Direct Windows for replacement doors and windows.
2 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Susan, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all teams. Thank you for your business, kind regards the DWC team.
Liam couldn't have been more…
Liam couldn't have been more professional with the installation. Very pleased . Thanks
3 juli 2024
Review zonder uitnodiging
Antwoord van Direct Window Co.
Hi Joel, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all teams including our great fitter Liam. Thank you for your business, kind regards the DWC team.
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