Disneyplus Reviews 401

Please be very careful when getting a subscription with them. I only intended to sign up for one month, but I accidentally chose the slightly discounted six-month plan instead. I contacted their support and asked if they could charge me the £1 difference and switch me to the one-month plan, as I genuinely can’t afford £8 a month until September. Unfortunately, they said they aren’t able to do that, and I’m really stressed about how much money I’ll end up losing.

Why the negative comments about Disney Plus??

I have been a subscriber since it launched in the UK & for me the experience has only got better since the introduction of Star & then the rebrand name of HULU

I find the catalogue is huge & always something for me & my family to watch, be it a series or a movie

Its 5* from me!

After being a loyal customer for a number of years. I've encountered so many issues recently, I had no other choice but to cancel my account.

Despite being the only person using my account and to have a profile. I was continously being kicked off being informed that there were too many people using my account or that I was outside of my household which just wasn't the case.

I tried taking to a human which apparently just isn't even an option. The AI bot was very unhelpful.

Disney+ has managed to create one of the most counter‑productive “anti‑sharing” systems I’ve ever encountered. I was blocked from using the service inside my own home, on my own devices, on my own Wi‑Fi network. My phone logs in without issue, but my Xbox — connected to the exact same router — is treated as if it belongs to a different household entirely.

The only way to access the service is to pretend I’m “away from home”, which is absurd when I’m sitting in my living room.

This isn’t account security. It’s a poorly designed filter that misidentifies legitimate users and then offers no functional way to correct the mistake. If Disney wants to enforce household rules, they should at least build a system capable of distinguishing between genuine account sharing and their own customers trying to watch TV in their own house.

Right now, the message this sends is simple: Disney+ can’t reliably identify a household, and the customer pays for their technical shortcomings.

Disney+, should remove that plus sign, due to everything they have brought out for starwars franchise which is a disgrace to George lucas, and not even carrying more than 2 seasons, glutinous greed of Disney shame on you will add you at barely 1 star.

The service runs, however the billing i have received through O2 has bordered on criminal. No support from O2 or anyone to get things resolved. Constantly over billed, with no customer support.

I have Netflix and Amazon too and they work perfectly. Why it takes at least 5 minutes to load the Disney app? Also sometimes buffering while watching movies and it never happenes with the other apps.

If I could give 0 I would ,I have Disney plus through sky free ,but it seems Disney really don’t want you to have it free ,all activated through sky free ,Disney want you to click on payment and add a card to charge you ,been on phone to sky and on chat with Disney ,telling me I don’t have an account linked to the email I use with sky,considering you have to login to Disney to be able to use the chat service ! Trying to get you to change the subscription to a paid for ,absolute jokers they are

Always buffering, skipping or glitching. And more expensive than Netflix. Not worth it at all tbh

this is the worse app i have ever tried using, it does not work the one off six digit codes never work and it never excepts my passwords. complete waste of time trying it, luckily it free with my sky account cause i defo wouldnt pay for it

Terrible app. Let's you watch an advert then closes.

disney took 149 pounds off of me without informing me have just cancelled but got this crap for another year no wonder why they show robin hood

The best thing to happen on Disney this year is airing the Big Band Theory!!!! At last someone who realises good taste!!! ♥️♥️

App doesn't work abroad. If you are going on holiday cancel your subscription before you go. Don't give them money for a service they cannot deliver.

Just left a 1* review to Netflix for removing the big bang theory as it’s the only reason I subscribed. I’m sure I speak on behalf of a lot of people when I say THANK YOU DISNEY+ for giving us it back. Cancelled Netflix, started Disney+ easiest decision of my life.

A good service provider.

Plenty of choice and good price.

This is the most disappointing experience imaginable. There is plenty to watch and sometimes it works no problem, but mostly the films don’t play, things take forever to load, sometimes there is sound and no picture. The hours spent trying to make it work is infuriating and desperately disappointing for kids. A complete s**tshow that is not worth the time and the money.

Unknown error, keep sending mi to home page.

Pay and still get ads? Seriously?

No way I will be renewing.

So been with Disney quite a while, constantly putting prices up and playing with household settings. Now tells me I am at the limit so I can’t watch on my main tv anymore….