Distinct Cremations Reviews 

Rubbish don't send paperwork? So how dose one supposed to know t and c ? Asked for refund because still been taking money from bank account don't use and would never use again liers robbers don't call back like they say will

The person I spoke to listened to what I had to say. She was very understanding too.
Booking the arrangement was simple.

Everything went fine.
Questions were answered clearly and politely,
When the time comes I hope the service will be as smooth.

I liked the people I spoke with and didn't feel pushed into buying a plan unlike other companies I had contacted.

Great customer service. Everything was explained in full detail so I understood what exactly how the plan works and all my benefits where.

Very kind and nothing was too much for them,made everything easy for you would recommend them to everyone

I was really satisfied with the help I got with Distinct cremation, I would recommend
Them to everyone I know which I have done, I got really nice person to help an she did her job over an beyond to help I was really pleased with the service I got her name is Kerry , she new her job very well, very down to earth an lovely person. She deserves a rise for what she does thank you Kerry for everything . The service was really good x

Clear advice excellent staff 😊
Customers listened to with care and kindness, explanation of procedures and plans very thorough
Thoroughly recommend

Supportive staff during a difficult time. I was talked through everything that was involved in the service and given time to think about the options.

Everyone I dealt with was sympathetic and efficient, and always prepared to answer any questions. I can highly recommend this company, witness the fact that I have just paid for my own funeral.

The whole process from payment for the funeral to delivery of the ashes went smoothly and was carried out with dignity and respect. Kerry was very patient and always happy to explain things multiple times if needed.
No pushy selling of any ‘ extras ‘ .
Thank you .

We were very pleased with the service we received from Distinct Cremations. The staff were kind, empathetic and efficient. We were very pleased with the care they showed towards my mother-in-law and we were delighted with the funeral service which was exactly as we wanted it to be whilst costing considerably less than if we had used other funeral directors.

It's important to me to sort my funeral before I die. They have also kindly agreed that although I live in Derbyshire & my wife is buried in Manchester they will deliver my ashes to my wife's sister in Manchester so that she can scatter my ashes on her grave

From the very first phonecall taking mums plan out , to the sad collection of my mum everystep of the way was respectfull and caring.
Mark our undertaker made a horrid situation dignified and respectful .Maxine was so helpfull and genuinely caring and thoughtful every step of the way.
Mark returned mums ashes promptly and with great care and compassion.Maxine stayed in touch with me throughout the whole process.
Distinct cremation certainly made a sad and difficult time special for myself and family so much so that I have just taken a plan out for myself with Distinct Cremation.Knowing that my children will be in good hands when the time comes gives me peace of mind.

Well, what can we say. Sarah and her team are the most caring and supportive friends.
We cannot recommend them highly enough.
So easy to sort everything out with them and the follow up calls to check we are doing ok.
Genuinely caring and understanding.
Will 100% use Distinct Cremations in the future.
Thank You from the bottom of our hearts ❤️

I rang distinct cremations as I needed a funeral organised with no plan in place. As soon as I spoke to Maxine I knew this was the right company to help us. We were helped and treated with the utmost respect and nothing was to much trouble from start to finish. Every one I spoke to were very kind and helpful.
We can't thank you enough for your thoughtfulness and helpfulness.
We would recommend this service to anyone who is thinking about cremation.

Distinct Cremations have provided an excellent service from when the plan was originally taken out 4 years ago to actually needing to use it in May 2026 when our father passed away. All the staff I dealt with were excellent demonstrating genuine concern and respect for dad and treating our family with care, compassion and empathy. Communication was excellent at every step of his final journey and we are very grateful to Distinct for making this difficult time easier to navigate and less stressful. I would definitely recommend to anyone thinking of taking out a similar plan in the future.

Distinct cremations recently dealt with my husbands cremation. Alice was my point of contact and dealt with everything and was very supportive. The whole thing was seemless from start to finish. My husbands ashes were returned to me two days later. I have a plan with them and Im confident that it will be easier for my daughter to cope with.

I have recently used Distinct Cremations for my late Aunt. The whole process from pre buying her plan to the help I received after her death in planning her funeral, the legal process, the day itself at the beautiful Gedling Crematorium, the attended service with the amazing Rev. Mark to the personal return of my aunts ashes has been seemless. All parties involved have been so professional and genuinely caring and there was not a single thing I could fault. My personal advisor, Sarah Miller was fantastic, so caring yet so knowledgeable and helpful as was her colleague , Alice. Thanks to all of you. I’d highly recommend.

All the staff are wonderful, caring, respectful and always available. They have kept me updated at every stage of my dad's cremation and after also. Thank you all so much for giving my dad the respect so fitting for him ❤️