AVOID ! Ordered an outfit and they sent me the wrong size . Sent diya online an email and got a response asking for photos but I have already posted it back tracked . The package has been re... Toon meer
Bedrijf heeft geantwoord
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Hands down the BEST shop on Soho Road!! All staff are so warm and welcoming. We dealt with Naeela & Ranjit when ordering our party lengha outfits they were so lovely, honest and patient whilst we trie... Toon meer
Bedrijf heeft geantwoord
I have bought 8 outfits now in last couple months and everyone I love..being only 5ft an slim build an 49 it's been hard finding outfits to fit me..I do have to order from small to xsmall depending on... Toon meer
Bedrijf heeft geantwoord
I bought 2 suits, ( a beautiful gharara suit),some jewellery and a khussa jutti,which i was worried wouldn't fit,so i went a size up & it was a perfect fit! Always buy my suits from diya cos i trust... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Diya’s comprehensive women’s wear edit is inspired by international runways, celebrity looks and on-trend styles. Our team of buyers work constantly to bring together a curated edit of ethnic wear, which ensures versatility and style. As Diya grew online, so did our product portfolio. We subsequently ventured into our own Men’s, Kids and Accessories labels to fortify our offerings. Our commitment to featuring the best value and unique outfits, inspired by western silhouettes, rich fabrics and artisanal embroidery techniques, were available to the wider market. Today, Diya has an international presence in over 100 countries, throughout the UK and much further afield. We are recognised for our unique identity and distinctive designs, inspired by mesmerising colours, patterns, textures and hand-craft techniques from around the world. WHAT MAKES US SPECIAL? 1. ‘OFF THE PEG’ PRET ASIAN FASHION IN SIZES XXS – XXXL 2. AS QUICK AS NEXT DAY DELIVERY WITHIN THE UK. 3. EASY RETURNS AND REFUND PROCESS 4. 24/7 EASY SHOPPING 5. EACH DESIGN IS CURATED BY OUR OWN DESIGN TEAM.
Contactgegevens
Verenigd Koninkrijk
- help@diyaonline.com
- diyaonline.com
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Comfortable affordable and good quality …
I have bought 8 outfits now in last couple months and everyone I love..being only 5ft an slim build an 49 it's been hard finding outfits to fit me..I do have to order from small to xsmall depending on the style..I turned to Islam nearly 2yr ago and now I found good quality affordable clothes I feel comfortable buying more as my journey in islam continues..In shaa Allah ❤️ I can not fault any of my outfits or the service and I have had 2 I think free delivery options 😀
1 juli 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Kay,
Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
Loved the outfit I ordered and lovely…
Loved the outfit I ordered and lovely to see such a choice in larger sizes. My only negative is no free returns or the ability to do an exchange. I wanted to return and get a different size but had to pay to return the item then purchase the next size. And had to wait for a refund
11 juli 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Tina,
Thank you for the positive review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
Loved the outfit I ordered and it…
Loved the outfit I ordered and it looked exactly how it did in the photo. I loved the quality and will definitely be ordering again!
2 juli 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Yasmin,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
horrible customer service!!
horrible customer service! they do not care about their customers and only want your money.
edit/response to diya:
I wouldn't just email a company to receive free shipping when I know its not an offer at the moment. The reason I emailed you is because I tried to place an order while there was the free shipping offer on the website but I was unable to place my order due to technical issues. When I emailed diya regarding this they said they couldn't do anything about it and told me that other customers were able to place their orders (which obviously made me feel like they're trying to say that I'm lying to them). I've been a customer for almost 15 years now and think it was ridiculous that this company would trouble me like that over £5 when I was trying to place an £80 order. That's why I had to leave this review which I normally don't but I definitely think that the customer service is not good. They were unable to help me when I clearly told them several times that I tried placing the order but couldn't due to technical issues. I was just made to feel as if I'm lying to them.
5 juli 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Jazmine,
We're sorry to hear you had a bad experience with Diya.
As checked, you emailed us asking for free delivery offer, however we were unable to provide that as the offer wasn't active at that point of time.
We understand the frustration but we're only able to provide a discount if the offer is active for all the customers.
Kind Regards,
Team Diya.
beautiful and plus size
loved how beautiful it was and convenient to order!
I am plus size and finding an outfit ready made for this price was amazing!
im currently shopping for my next outfit!
22 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Harry,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Amazing outfits!
We ordered two different outfits and they were true to their size. We had an event on and they commented on how beautiful they were. We even recommended where to get them from.
29 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Sindy,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Good materials
Good materials . I am a regular customer . I will recommend diya as a one of the best one
12 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Shygi,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Diya has never failed to provided great…
Diya has never failed to provid great quality products, quick shipping and easy returns.
17 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Harpreet,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Amazing service
Amazing service from Naeela. She went above and beyond to make sure I had everything I needed during my visit. Exceptional customer service!
24 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Karen,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
I love shopping diya online
I love shopping diya online! Easy and brilliant delivery
11 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Serena,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Lovely outfits and good choices
19 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Customer,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
good quality jewellary
20 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Ramisa,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
I think for an online shop
I think for an online shop, the quality isn't bad + I trust it to be delivered on time! I think it's excellent for for casual wear and I have worn my outfits to the mosque too.
14 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Natasha,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Antwoord van Diyaonline
Hi Jublena,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
First purchase but not the last
First time ordering an outfit and I was really impressed with it. It has a lovely fit and looks exactly how it is on the website. Great price and great service. I will definitely be purchasing another outfit.
6 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Kiran,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
10/10
Outfit exactly like photo…The company used DPD & they’re such a good company so very reliable…I paid for next day delivery & got it next day…Diya kept me informed about my order throughout…From the moment I placed the order to the moment I received it
2 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
First order surprisingly impressed
First time ordering from Diya as reluctant to order Indian outfits online but was surprisingly impressed. Both outfits are lovely and the sizing is perfect. Delivery was quick too. Will definitely order again.
5 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Priti,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Really amazing quality outfits
Really amazing quality outfits, I love browsing on this site and I probably wouldn’t step foot in a public store again because it’s so swift and affordable! :)
7 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Amira,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Amazing and super fast delivery very…
Amazing and super fast delivery very efficient
Happy with quality of clothes definitely will buy and again and recommend others.
4 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Smile,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Good quality items
I have ordered a couple of times now but i have noticed that some of the sizes vary depending on the fabric. I have also found that the trouser sizes dont seem to match the size of the top they seem to be alot smaller.
Overall qualiy is very good but sizings do vary.
4 juni 2024
Review zonder uitnodiging
Antwoord van Diyaonline
Hi Pinni,
Thank you for your kind words and for taking the time to leave us a feedback.
Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations in the future.
Kind Regards,
Team Diya.
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