DJ Alexander Reviews 

Great service phoned Tuesday morning as I had a leak in my bathroom got someone out later that day all fixed great friendly service.

As a first time renter it felt less stressful due to the guidance and information given. Ailie Stewart was also very helpful.

I have been renting with DJ Alexander for a few years now and when I move properties I always make sure to check this agency’s options first. Louis Steele has stood out as one of their Property Relationship Managers for his great customer service & support. He has been extremely helpful and friendly, as well as professional, and deserves all the spotlight he is owed 😊

I had a good experience finding a rented property with DJ Alexander and all the staff that I dealt with were attentive, helpful and willing to make the additional effort to help me review the property remotely. Particular thanks goes to Sana Bilal, who took the trouble to shoot a video, forward it to me and then provide the follow-up needed to secure the property. Fast, efficient and stress free service, which is not always something you experience when searching for a property.

I met Connor when he came for my annual flat inspection. He was very professional and I was impressed by his follow up email after the visit to thank me for my time, and to advise me of the actions he had taken to resolve a small issue i had.

Charlotte was very helpful and a pleasure to deal with

Really lovely and helpful team at DJ Alexander. I have had really great experience with the repairs service! Harrison Reeves was super helpful both over the phone and via email when we had a slightly chaotic maintenance issue, and had it sorted by the end of the week. He was very efficient and patient with me! Thank you very much :)

Amy Taylof of D J Alexander is a highly skilled professional.
She inherited a difficult issue with tenants and was crucial in resolving it.
She is a skilled and empathetic communicator whose expertise supported and informed us thro a complex situation.
A great asset to DJ Alexander

Amy Vass helped to organise a repair for my property in a timely and efficient manner, many thanks

Emma Wright has been an amazing agent- we arranged to view the property via email. Emma turned up on time, was very attentive and professional during the viewing, assisting with identifying all amenities inside the property, and most importantly, sharing the feeling of the property, as it is very special indeed and a lovely flat.

Next steps were discussed in the short window of five minutes for the viewing, and Emma helpfully emailed the application form, and advised of next steps.

Thank you Emma, we value your assistance and help with securing our tenancy.

I booked a viewing with Connor Quinn which was a nice experience. He provided all the information I needed and advised me on how to make the application. I'm now proceeding with the next steps - hope everything goes fine:)

The viewing process was very smooth and stress-free from start to finish. The agents were friendly, professional, and easy to communicate with. I would especially like to mention Joye, who was amazing throughout the property viewing and the whole process. She was welcoming, helpful, and genuinely pleasant to speak with, which made the experience much more comfortable. Overall, I had a very positive experience with the agency and would happily recommend them.

Working with Ellie, Brandon and Calumn has made the whole process incredibly enjoyable and stress-free.

From the initial viewing until everything was signed, they were happy to help where needed and have gone above and beyond to answer any queries.

Can't thank them enough!

1st interaction with this company was them threatening me to pay for damage done by someone else to a shared front door. 2nd interaction was them telling me work will be getting done on my apartment. Starting date they gave me was wrong, the finishing date was wrong and even the work being done turned out to be wrong. Didn't want to take any responsibility when this impacted me. 3rd interaction with this company was them illegally increasing my rent twice inside 12 months. They denied this was illegal and then ignored my emails until I phoned their head office and demanded a response. Conveniently it was only after I had moved out and they had increased the price again for the next tenant they then admitted they had acted illegally and that it shouldn't of happened. They'll mess you around, ignore you and even break the law. Avoid.

Dj Alexander made our move in experience very easy and with little to no stress. We want to give a big shout out to Eve and Chloe, who were both really helpful and catered to our every need. Thanks again

I called up to ask a request - to find out if someone could help me with finding various legal documents for a flat I bought through Grants Property Management 7 years ago. Grants changed their name to Sandstone before beingvtaken over by DJ Alexander in 2024. I thought I was probably asking for the impossible request however Leandra Brown from the Edinburgh office went the extra mile for me. I was so impressed by her attitude. Nothing was too much or too difficult. She was super efficient on the phone and told me that she would love to help track down the info I needed. She said it might take a while but she would get onto it straight away. Anyway, much to my surprise she emailed me back within the hour to tell me she had found everything I asked her for. I was so grateful to Leandra. I hope she gets to read this because I had wanted to write to the boss of D J Alexander to let them know how good the service I had received was. She went over and above what I was expecting. First class service Leandra. Thank you.

Having rented from them for 18 months I have nothing negative to say about them, only positive. Always quick to answer queries, quick with repairs and incredibly friendly staff especially Alisha Simpson who made the whole process seamless and was incredibly supportive and friendly

Katie D is lovely, responsive, and efficient!

Eve Mack (Property Manager) was active and supportive during the early tenancy confirmation days. Her coordination helped us to make decisions and take action on related things in a timely manner. Thanks to the DJ Alexander team, including the field personnel who showed us the property.