Umega Lettings & Estate Agents Reviews 

I am pleased with the new annual visit process. I have had a visit from Grant Ritchie who is very accommodating, professional and helpful. He promptly responds to any questions or issues and they are resolved quickly. It’s nice to have someone who takes pride and an interest on his tenants and his job.

Umega is a fantastic agency overall, always quick to respond to any problems and get things sorted fast. Phil is brilliant and always incredibly helpful. Really appreciate the great, reliable service, Phil!

Philip Newton responds very quickly to enquiries. Booking for the annual inspection was simple and straightforward. Highly recommend

Catherine responded quickly and professionally. she was a great help. umega have been great every step of the way and has reassured me and helped with everything I asked. massive thanks to Catherine and umega.

Lewis Walker picked up my query straight away and dealt with the issue immediately. There was a fault with my balcony door and someone was out to fix it very quickly and i received updates throughout the whole process

Phil is very responsive and provides an excellent level of service. He always replies promptly to emails and ensures that any reported issues are followed up and resolved quickly. His communication is clear and professional.

He is also very kind and approachable, and overall I am very impressed with the support he provides and the standard of service.

Super inspection done. Mr. Philip Newton very nice. Helpful. Thank you very much.

The service that Lewis has provided has been amazing since I moved into my property, whenever I have had any issues with my property he makes sure to have a contractor out as soon as possible, Lewis also follows up to make sure everything is fixed and if there is anything else he can do which I really appreciate. All contractors who have came to my property to fix work have all been polite and amazing.

Five stars for the management team! Lewis Walker, the Development Manager, is always incredibly helpful and professional. Whenever I have a question or an issue, he responds to my emails and phone calls very quickly. It is great to know we can always count on his advice and support. Thank you for the great service!

A simple straightforward booking system to pick the most suitable day for a flat inspection check. Jason was friendly, helpful and professional at finding the right solutions to the issues I was noticing in the flat. Thank you!

I have always received a top quality service from Umega. They’re always responsive and hire quality engineers/ employees to service the tenants/occupiers. I also quite like their portal to report any repairs where you get all the notifications for updates. Keep the momentum going team Umega!

Met Lewis this morning with my keys, very nice guy very welcoming and friendly. Made me feel at home in seconds. Showed me around and where eveything is and how it works! Thanks Lewis

Friendly and knowledgeable staff giving full, open and easy to understand communication throughout the process.
A great service and a great team, especially Catherine and Jason.

Good morning,my boiler was not working so I reported to Grant and he quickly sent an engineer to check it for me and it was fixed for me the same day. Thank you

I had the pleasure of Catherine helping me sort out all my stuff for a new property.

I have had a fantastic experience with Umega, and I would especially like to thank Jason Maddrel for his outstanding professionalism and support.
From the very beginning, Jason has also been incredibly friendly, approachable, and helpful.
Whenever I needed assistance or had any questions, Jason responded extremely quickly and efficiently, always finding a solution and resolving any issues without delay. His communication has been excellent, and it is clear that he genuinely cares about providing a high level of service.
I also really appreciate the effort Jason puts into maintaining and improving the building. It is evident how much work he does to ensure everything is kept to a very high standard, creating a pleasant and well-managed environment for everyone.
Thank you, Jason, for your dedication, professionalism, and exceptional support. It has truly made a positive difference to my experience, and I would highly recommend Umega to anyone looking for a reliable and customer-focused agency.

Grant was very pleasant and did apologise for the inconvenience of the scaffolding outside the garden once again. Was happy with the condition of the flat

Jason performs his job professionally. He is always helpful, and it is truly a pleasure to see him at the annual inspection.

Our experience so far with this company has been exceptional and our development manager Philip Newton has been so helpful with any questions me and my partner have had, first class speedy responses from Phil.

Lewis Walker the Development Manager is a good lad, always quick to respond to any issue I have and when I've met him he is very approachable.

The Western Villages is a great complex, clean and quiet.

Due to the Solar panels that are installed and I assume the insulation, my electricity and heating spend averages £50 a month; which is very economical.

I honestly think that I have one of the best 1 bedroom flats in the city.