DLG Auto Services - Heywood Reviews 

353
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TrustScore 4.5 uit 5

4,7

Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from beginning to end. I was kept informed about my car all the time it was in the garage. The staff were pleasant and helpful. The repair was done to a high standard and was returne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autobedrijf/Garage

Geschreven door het bedrijf

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Contactgegevens

  • Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Verenigd Koninkrijk

  • 0345 3031671

4,7

Uitstekend

TrustScore 4.5 uit 5

353 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(353)

348 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Five star all day fantastic work

Just received my car back all repaired and looking great and super clean the whole experience was great . I was always informed on the progress of the repair nothing to complain about thank guys

9 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fixed with amazing service after my accident

My car was recently fixed here after I had an accident. The garage were amazing, got a great courtesy car. Then after a couple of months my air con was blowing warm. This was an area damaged in the initial accident, so I rang them up as repairs have a 5 year warranty on them.

They arranged to pick my car up, and they had it for a few days. It was delivered back fixed and all valeted and washed. Excellent service and an excellent garage. Would highly recommend to anyone. Thank you very much Laura Taylor 😊

4 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recently had a car recovered and…

Recently had a car recovered and repaired by DLG and all i can say they did a fantastic job car was recoverd quickly all repairs was carried out to a very high standed great to deal with on the phone all staff very freindly can not recommend enough

2 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely everything the engineers…

Absolutely everything the engineers don't have a clue what they are doing and are trying to repair a vehicle which should have been written off mind you it taken them 5 months and the repairs are still not complete its Absolutely comical

19 augustus 2025
Logo DLG Auto Services - Heywood

Antwoord van DLG Auto Services - Heywood

Sorry to hear you were unhappy with the service you received. We will repair any damage resulting from the accident but this excludes any pre-existing damage. We appreciate you bringing this to our attention and will use your feedback to improve our processes

Beoordeeld met 5 van de 5 sterren

From receiving your first phone calls I had confidence my car was in safe hands.…

From receiving your first phone calls I felt that I was dealing with people who knew what was needed giving me confidence and all the on going information made me feel that my car was in safe hands. On receipt of the finished repairs the car was delivered to my home and I was very pleased with the work done and appreciated the very full valet. My congratulations on the excellent job, it looked as good as a new car.

12 augustus 2025
Beoordeeld met 3 van de 5 sterren

They did good job but I ask for one…

They did good job but I ask for one more think such as paint one more erea on my car but they didn't do it

5 augustus 2025
Logo DLG Auto Services - Heywood

Antwoord van DLG Auto Services - Heywood

Hello, we are sorry to hear you were unhappy with the service you received. We will repair any damage resulting from the accident but this excludes any pre-existing damage. We appreciate you bringing this to our attention and will use your feedback to improve our processes.

Beoordeeld met 3 van de 5 sterren

The repairs to my car seemed to be…

The repairs to my car seemed to be great when it first arrived back home after a rear end shunt, a couple of days later and warning lights started appearing on the dash, tyres, engine management, symbols of the car and wheels, I contacted DLG and they came out plugedit I and the lights went, a couple of days later and they where all back, this happened 3 times, I was told things like because one tyre on the axel was changed this is why the tyrelight keeps coming on, this last time I'm told that it's just coincidence that the engine light keeps coming on as it now has a blocked breather pipe and a miss fire. All sounds like we don't know and we are not doing anymore for you so go away

10 juli 2025
Logo DLG Auto Services - Heywood

Antwoord van DLG Auto Services - Heywood

Thank you for leaving your review, sorry to hear you did not have a great experience. I have made the site aware of your comments If you would like to discuss matters further please contact us direct.

Beoordeeld met 4 van de 5 sterren

Wait beep and away

Excellent work and professional and courteous staff. Had to wait a few days for replacement car. Lost 2 days work.

10 juli 2025
Beoordeeld met 5 van de 5 sterren

What can I say

What can I say, DLG picked up my car on a Wednesday and returned it the following Tuesday the repair was excellent and you would not know it had been damaged.
I was kept up to date with the repair schedule via E-Mail and looking on the website, staff where very polite and helpful on the phone and I would definitely recommend DLG Auto Services, keep up the good work guys.

1 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Repair of my Citreon C4 *****

Excellent service from DLG Auto Services, they collected my Citreon last Tuesday the 10th of July, and I collected it yesterday 17th July after it had been fixed, Fully repaired & re-sprayed the front end damage to the bumper, head lights and inner bumper fitting, Well please with there service from first contact with me, to collecting my keys in Heywood, Lancahshire yesterday. FIVE STARS ARE WELL DESERVED

17 juni 2025
Review zonder uitnodiging

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