I purchased a 3 in 1 toaster from DMD. Unfortunately the small base stand broke exposing the wiring. I contacted customer service and sent a photo. I can’t believe how quickly they sent a new part !... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I emailed regarding a part I had lost and the speedy, kind and courteous customer service was second to none! Highly recommend, will definitely continue shopping with them. Fantastic
STILL WAITING FOR ISSUE TO BE RESOLVED!! First email they claimed they never received but when I forwarded the same email to the same email address I suddenly get a response after making trust pilo... Toon meer
Bedrijf heeft geantwoord
I have used this company on numerous occasions and rhere service has been excellent Great value and super fast delivery with instant communication from Lucy I have no hesitation in recommending th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
DMD Collective UK is an emerging homeware brand based in Manchester. This independent company aims to provide quality products and convenience through smart and energy-efficient devices that transform your living space. DMD Collective demands more from home and kitchen brands in order to ensure an ethical and responsible supply chain. Dedicated to corporate responsibility, customer service, and evolving projects to meet the needs of customers.
Contactgegevens
Marsland Road, M33 3AQ, Sale, Verenigd Koninkrijk
- 07434860402
- Support@DMDCollective.co.uk
- dmdcollective.co.uk
3,8
Goed
69 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Product was great and good price.
Product was great and good price.. Customer service when had a problem, quickly resolved.
5 juni 2024
Antwoord van DMD Collective
Dear Dee Shurley,
Thank you for your positive review! We're thrilled to hear that you were pleased with the product and found it to be a good value. It's also wonderful to know that our customer service team was able to quickly resolve any issues you encountered.
Your satisfaction is our top priority, and your feedback motivates us to continue delivering excellent service. If you need any further assistance or have any more feedback, please don't hesitate to reach out.
Best regards,
Shai
Hang-n-Dry
Excellent customer support from this company, bought this dryer and was pleased with it generally. Unfortunately the timer didn't seem to work correctly and rather than dismantle and return the whole thing I sent their support team an email. The response couldn't have been quicker or more helpful, and soon a replacement heater unit was arranged. Brilliant service, well done.
2 april 2024
Review zonder uitnodiging
Antwoord van DMD Collective
Hi there Dave,
Thank you so much for working closely with us on this issue, we are glad this got sorted in a timely manner.
You are covered with a 1 year manufacturing warranty on all items.
Please don't hesitate to contact us in future :)
Kind Regards,
Support
Excellent customer service from start to finish!
Excellent customer service from start to finish. I really wanted this dishwasher but it was sold out online so I contacted DMD directly through instagram who immediately responded and tracked one left in stock that I was able to purchase. The dishwasher was delivered next day and Shai kept me up to date from my first contact until the product was delivered and signed for.
Dishwasher is an excellent product. Excellent quality and despite being compact it does just as good of a job than a standard dishwasher. Very impressed with this product and the excellent customer service provided by Shai.
11 december 2023
Review zonder uitnodiging
I had cause to report a fault to…
I had cause to report a fault to support, I dealt with by a Shai Owen who responded within a very short time. I was asked a few question and the response was polite and fast and within 48 hrs a new product arrived at my door. This to me is a sign of an excellent company that buts its customers first and deals with issues effectively and professionally.
30 oktober 2023
Review zonder uitnodiging
Antwoord van DMD Collective
Hi Graham,
We are so glad to hear our staff have been helpful for you, thank you for leaving us a review and letting us know how we did!
Kind regards,
William CC
Electric clothes dryer
I recently bought an electric clothes dryer/airer. DMDED1. Fabulous product !. Energy efficient. Holds plenty of clothes. I love it .
I contacted the suppliers customer service department. So so helpful. Thank you
8 oktober 2023
Review zonder uitnodiging
Antwoord van DMD Collective
Hi Julie,
We are so glad to hear our staff have been helpful for you, and that you love our products. Thank you for leaving us a positive review.
Kind regards,
William CC
LIFE SAVER
this product is a game changer! i couldn't afford running the tumble dryer and with the weather situation, I couldn't dry the laundry outside, so all of that pushed me to search for the new option. and this dryer came with the great help! and additional plus is, that the room the dryer is in is nice and warm, so I also reduce the heating! and the service and delivery was smooth and quick. good job streetwize!
16 oktober 2023
Review zonder uitnodiging
Antwoord van DMD Collective
Hi Katarzyna,
We are so glad to hear you love our Cloths Dryer. Thank you for leaving us a positive review.
Kind regards,
William CC
Excellent products for money-saving!
16 oktober 2023
Review zonder uitnodiging
Antwoord van DMD Collective
Hi Chris,
We are so glad to hear you love our product selection. Thank you for leaving us a positive review.
Kind regards,
William CC
Amazing products with excellent…
Amazing products with excellent customer service I was very impressed with the delivery time and loved my product when it arrived!
5 oktober 2023
Review zonder uitnodiging
Antwoord van DMD Collective
Hi Reacce,
We are so glad to hear our staff have been helpful for you, and that you love our products. Thank you for leaving us a positive review.
Kind regards,
William CC
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