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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I Purchased donotpay subscription after watching youtube videos and after reading so many articles published by donotpay. My intention was to get virtual cards. They wrote everywhere that you wil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Despite all of the negative reviews, I figured I'd give the service a try solely for their "burner number" feature. None of the numbers pass screening on Discord, Twitter, Facebook etc, one manage... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I joined to try the Burner Phone service they provide to join Tinder. It didn't work at all. Also I didn't choose the annual subscription choice when joining, I chose the second option which takes you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Donotpay helped me get a full refund from Expedia for a business class ticket without having to spend a single minute on Expedia. It was almost surreal. First I thought Donotpay was to good to be true... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronica en technologie

Geschreven door het bedrijf

The DoNotPay app is the home of the world's first robot lawyer. Fight corporations, beat bureaucracy and sue anyone at the press of a button.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

383 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,8

Alle reviews

(383)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

It's a scam they said we have free…

It's a scam they said we have free trial then they charge you with 36$ and when u talk to them they said we don't offer free trial W.T.F u talking about there r a button ur f..ckin site calls FREE TRIAL. don't trust them at all

1 juli 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

I’m sorry to hear about this misunderstanding. There is a disclaimer upon signing up regarding the quarterly $36 subscription that is needed in order to access our services.

If you haven’t already, please contact us at support@donotpay.com so we can resolve your issue!

Best,
Quinn

Beoordeeld met 5 van de 5 sterren

Donotpay saved my a** big time

So glad that I trusted Donotpay to help me out of a tough situation. I listed a cell phone on EBay, it sold but before I could get paid EBay told me my account was permanently blocked with no appeal, no explanation and still holding my money. I spent 6 or 7 hours chatting or talking on the phone with customer services getting the run around, being treated very rudely not having any idea why. When I asked when I would get my money I was told several steps needed to be taken basically after about 6 months I would need to contact my states unclaimed money agency to get it. I was beyond upset and mad. I stumbled on to Donotpay somehow and looked it over but I was hesistant because they wanted to link with my bank account. I decided to take a
Chance and submitted my information. I answered a few questions about my situation and in about 5 min I was done. The site told me it would take about a day to resolve my issue and in less than 1 hour I got an email from EBay informing me that my account
Was unblocked. I logged in to make sure. Full access restored, I scheduled the payment to go to my bank account and sat stunned that my problem was solved that quickly and easily. This is not a joke or a scam, I’m a real person who desperately needed my money that EBay owed me and Donotpay took care of it. I almost started to tear up I was so relieved I could get my money. Regular people don’t stand a chance against these big companies, you’ve got to have someone fighting for you to get anywhere. Thank you again Donotpay I couldn’t be happier with your services,

30 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

anything that charges you for something…

anything that charges you for something google can do isnt a good thing.

16 juni 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

Hello Richard,
If you were unhappy with our services, please let us know by contacting us at support@donotpay.com. We will do our best to resolve your requests for you.

Best,
Quinn

Beoordeeld met 1 van de 5 sterren

This service is a scam and will bill…

This service is a scam and will bill you a monthly subscription fee without your approval. The people running this site should be behind bars

8 juni 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

I’m sorry to hear about this misunderstanding. There is a disclaimer upon signing up regarding the quarterly $36 subscription that is needed in order to access our services.

If you haven’t already, please contact us at support@donotpay.com so we can resolve your issue!

Best,
Quinn

Beoordeeld met 5 van de 5 sterren

I am SHOCKED !

I am SHOCKED !! I had paid $2000 to a true scam company called Gearbubble for a done for you website stocked with products. They guaranteed at least 1 sale in 90 days, but claimed I would have many more than that, if I didn't get a sale they had a double your money back GUARANTEE ! They said they would do everything including advertise, Well after 90 days nothing, I gave them an extra 30 days still nothing so I wrote them and asked for my refund. They don't have a phone number. I got an email from some chick named Daisy saying "We generated one sale for you for the campaign Dog mom custom mug in Aug, 2021. The sale was from our traffic" I got the store April 21st. So unless I can't count that was more than 90 days. I wrote back and told her that and after that every email I set was ignored. I was PISSED. I went to my bank BofA ( worthless bank) and tried to do a chargeback telling them I didn't get what was promised. They told me they don't do chargebacks after 90 days . Go figure, Don Wilson the CEO of Gearbubble knew this. So his guarantee was a scam from the start. ANYWAY I saw donotpay and thought why not ?? I sent them my receipts and the same info I had sent to BofA and DAMN if I didn't get a refund. I did only get the original cost $1995 back not double but I got it in 6 weeks and I had been trying for almost a year. So if they couldn't do what you needed you either didn't give them the info needed or you really didn't deserve it. Thanks Donotpay

5 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Donotpay.com is clearly a scam and,I am…

Donotpay.com is clearly a scam and,I am glad I looked here to see reviews before considering them. Its bad enough that so many people have been cheated out if airline credit by Expedia,but then these low lives add to it by compounding peoples losses.

30 mei 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

While we do our best to obtain refunds and solve disputes, we cannot guarantee airlines will approve. You can also send an email to support@donotpay.com to have us look into it further.

Please email us at support@donotpay.com if you'd like us to look into it further and discuss options for escalating your airline issue!

Best,
Quinn

Beoordeeld met 3 van de 5 sterren

Is it worth the $ ? IDK

I'm not sure yet? I paid for it on a whim, but now I'm starting to regret it a little. I'm not convinced it's worth the $$? I understand the concept, and I do most of my financial transactions online. My question is: Does the app do anything on it's own, as it has access to my emails, etc, or does nothing happen unless I am actually proactive, and prompt it to look into something

18 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a complete SCAM

This is a complete SCAM! I tried signing up for a free trial and was charged TWICE for the fee. I want a full refund of both of these charges and my account must be closed as I have not attempted to use any of your services. I have also contacted my bank to report DoNotPay and have disputed these transactions.

DO NOT SIGN UP.

10 mei 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

I’m sorry to hear about this misunderstanding. We do not offer a free trial. There is a disclaimer upon signing up regarding the quarterly $36 subscription that is needed in order to access our services.

If you haven’t already, please contact us at support@donotpay.com so we can resolve your issue!

Best,
Quinn

Beoordeeld met 1 van de 5 sterren

I WANT TO CANCEL MY DEBIT CARD IMMEDIATELY

Hi, Joyce!
I WANT TO CANCEL MY DEBIT CARD IMMEDIATELY

I know that this is probably you reading this since you seem to be responding to all of these messages.

If I am not contacted about getting a refund and canceling my current debit card ASAP,i will not stop sharing this scam on every social media and sending it to famous channels and social media pages and i will not stop messaging you..

I will campaign against you..

7 mei 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

Hello Aladdin,

Please send us an email to support@donotpay.com if you would like to cancel and have a refund processed.

Best,
Quinn

Beoordeeld met 1 van de 5 sterren

SCAM 100 PERCENT!!!!!!!!!!!!!!!!!!!!!!!!!!!

look any company that's asking for your bank acc details before even offering any proof or information, i always check reviews, JOYCE wow you must be one busy woman who never sleeps a wink and there is no way it can be run by just you, no one is actually replying to these people, joyce doesnt exist,hence the generic messages, and the fact they just offer refunds and but offer to actually solve the issue.this has SCAM written all over it. Í had a good readover their page and its just screams red flags and the real reviews, not the paid for ones show this to be true. Another piece of rubbish person trying to scally wag good honest peopleout of thier hard earned money, This site should be closed down.

6 april 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

Hello,
We can assure you that our customer service agents are run by real people. If you need assistance with your DoNotPay account, please contact support@donotpay.com.
Best,
Joyce

Beoordeeld met 1 van de 5 sterren

Not able to solve as promised.

Not able to solve as promised.
I paid to get a problem solved on Indiegogo, where I paid for a fraud. I have bought a guaranteed Scooter and so did about 200 others.
I did not get it and I wanted my money back, since this was a fraud on Indiegogo.
Now DoNotPay was an option for me, as I wrote on their website.
I paid and they contacted Indiegogo.
The only thing I got out of this, was a new reply from Indiegogo as I already received 10 times before.
So NO help in getting my money back.

30 maart 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

Hi Michael,
While we do our best to resolve your issue for you, we cannot guarantee the company will comply with our requests. Please send us an email to support@donotpay.com if you would like to cancel.

Beoordeeld met 1 van de 5 sterren

I don't know if it's a scam or incompetence

I don't know if it's a scam or simple incompetence but burner number service is unable to skip Gmail verification. I demanded a charge back

27 maart 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

Unfortunately, our burner numbers cannot be used for services that need access to an active mobile number in order to be used.

If you would like a refund, please email us at support@donotpay.com!

Best,
Lucy

Beoordeeld met 1 van de 5 sterren

Complete scam

Complete scam. I've tried multiple things on their list of things to do and none of them have resulted in anything tangible. For example, I used the site to dispute a refund with an airline. DoNotPay told me the issue was resolved, gave me a confirmation number and everything. Problem is that it wasn't resolved, I never received my refund or any follow up from the airline. If you want additional assistance you have to pay even more to "upgrade" your subscription, without any sort of guarantees that any of the things will work. The legal documents you can access are all freely available as templates on Google. This site and app are a complete waste of money, I really do not understand where the postive reviews come from. I've tried using it for 2 years with 0 success. They collect a TON of your personal and financial information as well.

18 maart 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

Hello,

While we do our best to obtain refunds and solve disputes, we cannot guarantee airlines will approve. You can also send in an email to support@donotpay.com to have us look into it further.

We offer add-ons that can automate tasks and increase usage limits for products. Upgrades are not needed to use DoNotPay services as a whole.

Please let us know if you need assistance with your account by emailing support@donotpay.com

-DoNotPay Team

Beoordeeld met 5 van de 5 sterren

5-Star Service

They have helped me with so many tasks; it is truly unbelievable. They offer a host of tasks. I highly recommend it. They are also a reputable company.

12 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Well .

Well .. I was literally minutes away from creating an account with this so-called "service" which apparently I referred to it as service ironically because other than charge ppl $ and rip everyone off only bc they do nothing.... NOTHING AT ALL. Luckily I took a second to check out the legitimacy of their service by checking on the reviews... And thankful I did bc I came here to this site and started to read them ... Got half way down the page and read all the positive reviews... REALIZED THEY ARE ALL CLEARLY WRITTEN BY THE SAME PERSON WHICH IS INCREDIBLY OBVIOUS... ( They use the exact same decent Grammer, punctuations the ( - ) you can find in a majority of reviews, they all have the same kind vocabulary of average intelligence ..) idk it's just to obvious... I get to the second page and finally come to find that's where the bad reviews start... It's funny and disgusting because they clearly bombarded this page with all their positive self reviews so that all the negative ones wouldn't be seen unless you went on to view the second page .. where you begin to find all the REAL REVIEWS OF PISSED OFF PPL WHO SADLY TRUSTED A TRASHY COMPANY WHO DOES NO REAL WORK BUT RIP PPL OFF ALL DAY... you know, it's just .. it's sad. It's pathetic. And I'm sure again they will self review themselves all the way back up to the top to make this review disappear like the others... But if I can discourage one person from making the mistake of trusting them, I'll be happy cuz I done my job and this time here was well worth it. Thanks.

8 februari 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

Hello,
If you have questions about DoNotPay before signing up and using our services, please email support@donotpay.com and we'll respond within 24 hours.
Best,
Joyce

Beoordeeld met 1 van de 5 sterren

Possibly a scam

They promise to help you get your Instagram account back but can’t. They say they send a letter on your behalf, but you don’t know if they actually do it, or where it went. No response from IG. Nothing different than me trying to appeal myself. False hope and overhyped app. Possibly even a scam.

31 januari 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

Hello Victor,
Through our "Unban My Account" product, we generate an appeal letter and submit it to the company on your behalf. Many users have seen success with the product. In the case the company rejects the dispute, we offer multiple options to escalate, such as "Sue Now". Please let us know if you need assistance with your account by emailing support@donotpay.com
Best,
Joyce

Beoordeeld met 1 van de 5 sterren

Obvious loss of communication

Obviously, the only positive reviews come from the owner of the website. It seems as soon as he goes to sleep, the remainder of the reviews are all negative and come from the general public. It's sad that the site was started with good intention, and then fell for their own trap, by becoming the trap.

24 januari 2022
Review zonder uitnodiging
Logo DoNotPay

Antwoord van DoNotPay

Hi James,
If you have any questions or need assistance with your DoNotPay account, please send an email to support@donotpay.com and we'll get back to you in 24 hours! -Joyce

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