I bought 3 doors, 1 was a different size to the pair, everything came as expected. The process of ordering and sizing was easy and quick. The delivery date and time was adhered to, excellent! Poli... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Door Giant accepted our order and payment with no problems. The items arrived as described. However, we found more suitable items after a recommendation from our joiner and so proceeded with a return,... Toon meer
Door Giant sold me a pair of gloss black kitchen doors , the doors were flawless, very good quality, well packaged and delivered within the stated time frame. The price was almost half what some of... Toon meer
Bedrijf heeft geantwoord
Excellent quality Suffolk Oak doors. Bought 6 unfinished doors initially for our downstairs followed by 7 more finished doors for upstairs. My advice would be to buy them finished as the extra cost (a... Toon meer
Bedrijf heeft geantwoord
4,4
Uitstekend
309 reviews
Heeft 69% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The chap that fitted the door was very…
The chap that fitted the door was very professional brilliant job very tidy cleaned up after
31 juli 2025
Antwoord van Door Giant
Thanks for your great review 😊
Poor communication. I’ve paid for the. Item and I’m still to receive the goods
Purchased and paid an item. Never had any communications about the item being discontinued. Could not reach them
Through customer service helpline. Still waiting a communication to be reimbursed or to receive the goods I’ve purchased.
18 juli 2025
Antwoord van Door Giant
Sorry we weren’t able to fulfil your order on this occasion. There were issues with supply from the manufacturer. I have checked and we emailed you and processed a refund on 22nd July. Please do email us directly if you need any further help sales@doorgiant.com
Natalie B
Door Giant Customer Supp;ort
Good quality door delivered on time
22 juli 2025
Antwoord van Door Giant
Thanks for great review. We hope to see you on our site again soon 😊
Natalie B
Door Giant Customer Support
Antwoord van Door Giant
Thanks for great review. We hope to see you on our site again soon 😊
Natalie B
Door Giant Customer Support
Excellent Product and Quality
15 juli 2025
Antwoord van Door Giant
Thanks for your 5* review.
Natalie B
Door Giant Customer Support
Mostly great
Mostly great communication. The product was out of stock but as I really wanted it I waited. The company git in touch about delivery options and we sorted out a date.
The product itself arrived in good condition and did the job it was intended for.
Only one gripe, when I rang to speak to the person dealing with my delivery, another member of the team wasn't willing to help sort delivery, they told me Jane wasn't in until Monday, end of conversation, it could have meant the delivery was delayed and I would have missed the opportunity for the door to be fitted.
3 juli 2025
Antwoord van Door Giant
Thanks for your valuable feedback. Pleased to hear your happy with the door. I will feedback to the team your comments.
Natalie B
Door Giant Customer Support
Good product despatched on time…
Good product despatched on time unfortunately the carrier broke down and could not deliver on the day agreed which meant losing a days wages. However they redelivered and it arrived the following Monday. Not their fault i guess but annoying to have lost wages. Would definately use again!
8 juli 2025
Antwoord van Door Giant
Thanks for your 5* review — we’re really pleased to hear you were happy with the product and that it arrived safely, even with the unexpected delay.
We know how frustrating it is when delivery issues impact your day and we’re really sorry for the inconvenience caused.
We appreciate your understanding and are glad to hear you’d choose us again. If there’s anything else we can help with on your next project, just give us a shout.
Thanks again,
Natalie B
Door Giant Customer Support
Excellent from start to finish
I was looking for an exterior side door, as the builders threw mine away by mistake when the extension was built. I came across “Door Giant” found a door to my needs and ordered.
Door arrived in a cardboard box with plastic wrap over the door, very well made, and measuring what was ordered. I had to remove 2 inches from the bottom as they didn’t have the exact size, but I did ask and they got back to me same day saying what you see is the sizes they do.
Fitted the door, looks really nice indeed and will certainly be back for more, when needed.
Many thanks indeed.
3 juli 2025
Antwoord van Door Giant
Thanks for your great review 😊If you have any pics please do email them in or tag us in any pics on socials. We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
Antwoord van Door Giant
Thanks for your great feedback. We look forward to seeing you on our site again soon 😊
Natalie B
Door Giant Customer Support
Antwoord van Door Giant
Thanks for your great feedback. We look forward to seeing you on our site again soon 😊
Natalie B
Door Giant Customer Support
A well manufactured door.
The door was delivered promptly. The driver was very helpful and polite. The producy was excellent and I would definitely use the company again.
25 juni 2025
Antwoord van Door Giant
Thanks for your fabulous feedback. We look forward to seeing you on our site again soon 😊
Natalie B
Door Giant Customer Support
The team at Door Giant provided a great…
The team at Door Giant provided a great service and where a great help.
16 juni 2025
Antwoord van Door Giant
Thank you for your great review. We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support
Great company with great products…
Great company with great products arrived on time and solid door construction
18 juni 2025
Antwoord van Door Giant
Thank you for your great review 😊
Natalie B
Door Giant Customer Support
Couldn't fault you for quality and service.
16 juni 2025
Antwoord van Door Giant
Thank you for your great review 😊 We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support
doors delivered on time with a cheerful…
doors delivered on time with a cheerful and friendly delivery driver who helped me lift them in to my cart lodge.Doors look well finished and ready for staining
for external use.
11 juni 2025
Antwoord van Door Giant
Thank you for your great review 😊 We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support
Great door - great price
Lovely Edwardian paned door, primed and at a good price. Delivery could have been a quicker options (I had to delay my builder) but overall well worth it
11 juni 2025
Antwoord van Door Giant
Thank you for your great review 😊 We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support
delivery time to long
3 juni 2025
Antwoord van Door Giant
Sorry to hear your delivery took longer than you expected. Thanks for taking the time to feedback. I will pass onto the delivery team.
Natalie B
Door Giant Customer Support
Door Furniture Replacement
Got exactly what I needed to renew the furniture on my composite door.
5 juni 2025
Antwoord van Door Giant
Thanks for your great review 😊We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support
Door Handles and Letterbox Plate
The black external door handles and letterbox plate look great on my white door and deliver was quick. I would buy again from Door Giant. Thank You.
5 juni 2025
Antwoord van Door Giant
Thanks for your great review, if you have any pics please send them in or tag us in a pics on socials.
Natalie B
Door Giant Customer Support
Antwoord van Door Giant
Thanks for your great review 😊
Natalie B
Door Giant Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.