Door Giant Reviews 309

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought 3 doors, 1 was a different size to the pair, everything came as expected. The process of ordering and sizing was easy and quick. The delivery date and time was adhered to, excellent! Poli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Door Giant accepted our order and payment with no problems. The items arrived as described. However, we found more suitable items after a recommendation from our joiner and so proceeded with a return,... Toon meer

Beoordeeld met 5 van de 5 sterren

Door Giant sold me a pair of gloss black kitchen doors , the doors were flawless, very good quality, well packaged and delivered within the stated time frame. The price was almost half what some of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent quality Suffolk Oak doors. Bought 6 unfinished doors initially for our downstairs followed by 7 more finished doors for upstairs. My advice would be to buy them finished as the extra cost (a... Toon meer

Bedrijf heeft geantwoord

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4,4

Uitstekend

TrustScore 4.5 uit 5

309 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 69% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Delivered on time

Delivered on time, package well so no damage and good quality door. Would recommend and would buy from Giant Doors again.

5 juni 2025
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Antwoord van Door Giant

Thanks for your great review and recommendation 😊
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

Perfect

Perfect, thanks

27 mei 2025
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Antwoord van Door Giant

Thanks for taking the time to leave us a 5* review.
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

Great quality and super speedy…

Great quality and super speedy delivery. The price was unmatchable! Highly recommended

22 mei 2025
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Antwoord van Door Giant

Thanks for your great review, we look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support

Beoordeeld met 1 van de 5 sterren

A door was damaged and the delivery…

A door was damaged and the delivery provider could only offer a day with no indication of time, not even an or pm.

29 mei 2025
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Antwoord van Door Giant

Sorry to hear about this - can you contact us direct so that we can help please sales@doorgiant.com
thanks
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

Handle was beautiful

Handle was beautiful. Exactly as described. Very happy.

22 mei 2025
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Antwoord van Door Giant

Thanks for your great review, we look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support

Beoordeeld met 3 van de 5 sterren

A couple of doors I received was of…

A couple of doors I received was of poor standard finish wise doors scuffed with been sanded to much and not buffed up , 1door had chunk out of corner , other than that nice doors well worth cost 👍

27 mei 2025
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Antwoord van Door Giant

Thanks for taking the time to leave us a review - I'll pass your feedback on.
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

The price was right

The price was right, and the doors arrived in good condition, well protected. The delivery company could of messaged us when delivery was close , but didn't !!
All the gave us was between 8 and 6 .

22 mei 2025
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Antwoord van Door Giant

Thanks for taking the time to leave us a review 😊
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

Very pleased All went well

All went well, a door at a good price and arrived in 3days. Will use them by again.

22 mei 2025
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Antwoord van Door Giant

Thanks for your great review. We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support

Beoordeeld met 4 van de 5 sterren

Oak doors

Doors arrived extremely well wrapped & perfect condition. Given delivery date well ahead
Doors were very light though, hopefully will be right shade when oiled

5 mei 2025
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Antwoord van Door Giant

Thank your for your review 😊 If you share any pics on socials please tag us 😊
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

Very lovely door and perfect match

Very lovely door and perfectly matched with our other doors. Swift delivery and no damage. Great price and good selection of products

5 mei 2025
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Antwoord van Door Giant

Thanks for your lovely review - please do tag us in any pics on socials.
Natalie B
Door Giant Customer Support

Beoordeeld met 3 van de 5 sterren

Best Value

Handles good value and seem fine as not fitted yet. However, feel price misleading as vat added to postage costs at checkout
that are already too high in my opinion. £12 postage for two door handles is excessive and never had vat added to postage before. Door Giant misleading about postage by not showing full cost in delivery cost information. I emailed them to query this matter prior to order and no response to my email. I wonder if their zero response also indicates the quality of their customer service! Door Giant only give you a very short time period from delivery to inform them of a fault in the product.

5 mei 2025
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Antwoord van Door Giant

I'm sorry to hear your felt the service fell short of your expectations. I do hope the handles look great on your doors.
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

Oak Veneer doors

We ordered our doors only to realise we needed to make a change on the order. Gave Door Giant a call and email and the order changed and updated immediately. Luckily it didn't affect delivery, so doors came on time . They arrived with no damage and have been hung and look lovely- very pleased - great doors at a super price !

5 mei 2025
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Antwoord van Door Giant

Thanks for your great review. Please do tag us in any pics on socials. 😊
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

Great customer service

Had a small problem with my order (nothing to do with door giant) but their excellent customer service sorted it out for me.

5 mei 2025
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Antwoord van Door Giant

Thanks for your great review. We look forward to seeing you on our site again soon 😊
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

The girls in the office made life very…

The girls in the office made life very easy and went out of there way to help , regards Dave

5 mei 2025
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Antwoord van Door Giant

Thank you for your lovely review - I'll pass onto the team. We hope to see you on our site again soon 😊
Natalie B
Door Giant Customer Support

Beoordeeld met 1 van de 5 sterren

I ordered from them

I ordered from them - they failed to deliver and refuse to pay me back (left it on my doorstep_). Now I have to charge back with my bank.

11 april 2025
Review zonder uitnodiging
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Antwoord van Door Giant

Evening, let me look into this for you and come back to you.
Natalie B
Door Giant Customer Support

Morning, we will be in touch with you direct via email regards the tracking information from DPD.
Thanks Natalie B

Beoordeeld met 1 van de 5 sterren

twisted door

Received a pair of doors only for one to be twisted. Complained via email with photos 7 days ago only to be told that the collection was with their supplier and they would be in touch. In the mean time my customer has an opening with no doors or security. Still no sight of the new door or date to have it!!! Never dealing with this company again!!!!

1 april 2025
Review zonder uitnodiging
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Antwoord van Door Giant

Really sorry to hear you've received products from one of our suppliers that is damaged. Our Customer Support team are liaising with you directly via email and are processing your refund.
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

How an operation should work

I found the experience very slick. I ordered some of the wrong doors which were collected and replaced simultaneously enabling my project to be completed quickly. I would use them again.

28 maart 2025
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Antwoord van Door Giant

Thank you for your great review 😊 Please tag us in any pics on socials - we look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support

Beoordeeld met 5 van de 5 sterren

Delivered very quick

Delivered very quick, and the door is even better than expected.

28 maart 2025
Logo Door Giant

Antwoord van Door Giant

Thanks for the great review. We look forward to seeing your on our site again soon.
Natalie B
Door Giant Customer Support

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