I ordered something on September 3 and got an e-mail from them saying I would get another e-mail within 3-5 business days when my order was shipped. It is now September 13 and still no shipping e-mail... Toon meer
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Not a usual review-leaver - but awesome customer support experience and wnted to search for way to share. I ordered a ginormous (18") grav bong - free shipping to Chicago IL, arrived in 2 days... BROK... Toon meer
It is a scam website. Don’t order from here. Some criminals set the website up to take money from the public.
I have had mixed experiences with this website, but overall I would say it's a decent option for those looking for Bongs, Vapes, and usual accessories. The product descriptions are accurate and the pr... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Curated selection of top-quality vaporizers, bongs, water pipes, vape pens & smoking accessories. Free Shipping & Lowest price online guaranteed.
Contactgegevens
1140 N Well St #2707, 60610, Chicago, Verenigde Staten
- 872-225-818
- support@dopeboo.com
- dopeboo.com
3,1
Gemiddeld
90 reviews
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Dopeboo are rip offs take money no…
Dopeboo are rip offs take money no receipt and then deny. Scam scam
27 mei 2020
Review zonder uitnodiging
They have the best, most honest articles to help you make the right buying decisions.
I was looking for an affordable dry herb vaporizer that I can bring anywhere, and I was very lucky to stumble upon Dopeboo. They carry an extensive range of collection from several different brands so you could always find one that suits your needs and budget.
26 mei 2020
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Just terrible
Just terrible. I ordered a Pax 3 from DopeBoo. DopeBoo promised free delivery within 3 days. I ordered the Pax on 11-12-19. I still had not received it by 11-24-19. For some reason, USPS had returned the item to DopeBoo on 11-16-19, and DopeBoo made no effort to contact me or reship the item. When I contacted DopeBoo, they said they would charge me to reship the item to me (even though I qualified for free shipping), and if I canceled the order, they would charge me a 20% restocking charge (even though they claim to accept returns for full credit if notified within 7 days of delivery with no restocking charge). So now I have to dispute the charge, buy my Pax elsewhere, and get through Thanksgiving with no vape. What a horrible company.
26 november 2019
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Antwoord van DopeBoo
We sometimes make mistakes, and we can certainly admit when we do. This was absolutely not the case. The reality is we decided to severe relations with this person because of bizarre and abusive behavior.
The only true piece of information in the review is the shipment did not arrive on time. The fact is the address entered by this person was incorrect and it's the only reason the shipment was not received within the delivery window. This happens from time to time, it's typically no big deal and easily solvable.
Unfortunately, this person then chose to aggressively blame us for shipping to the incorrect address and demand we fire people on our team. We then received a phone call where this person was cruel, verbally abusive and threatening. We politely communicated to this person they should take their business elsewhere.
As Promised
Product arrived as described and very quickly; what more could you ask.
13 juni 2019
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Order arrived on time and was correct
10 juni 2019
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Excellent product and service
Excellent product and service. Thank you.
10 juni 2019
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Great products at a fantastic price and…do
Great products at a fantastic price and a fantastic company
10 juni 2019
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Overall positive experience.
9 juni 2019
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Experience was very positive
Experience was very positive. Smooth, good price, fast shipping.
7 juni 2019
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Truly the best thing I have ever…
Truly the best thing I have ever purchased. Would not use any other site. So helpful and honest.
7 juni 2019
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outside of continental US requires payment with bitcoin
Note: I live in Puerto Rico. Some websites are weird in that they don't ship to here, but others do it with no issues (I even get free shipping most of the time) because we're a part of the US, just not part of the contiguous 48 states. Some morons think we're a completely different country on-par with Brazil and Venezuela.
So my experience: Made my order with my amex. Right around the time they closed, I get an email saying I need to send in a picture of my ID to verify the purchase. Odd, and I was worried that the domain was not @dopeboo.com but it was a REALLY good deal so I ignored my gut and complied. Boy do I regret it.
Next morning, 10am eastern I get an email where I'm told my order was canceled. I replied to the email because it says "to reply if you have any questions", and a few seconds later it bounces and Gmail tells me the reply was blocked. I place a few call to the provided phone, each rings until I get to voicemail. I get on the "live chat" and I get talked down to regarding how there's a lot of fraudulent purchases "from countries such as yours" and that as a result they only accept bitcoin payments.
I cant believe it. You're refusing my amex after YOU accept it, process it (i got the message on my phone confirming it) and ask me for A PICTURE OF MY ID over the flipping internet, only to turn around the next day and tell me you want bitcoin. The CS rep told me [[copy paste:]] "Bitcoin is a very legit company and you are free to use it or not use it." meaning: "We've been sketchy AF this far, so you can either send us money thru this non-refundable means, or go kick rocks".
0/5 worse than trying to talk to my ex.
14 mei 2019
Review zonder uitnodiging
Antwoord van DopeBoo
Hi Jose:
I'm the co-founder of DopeBoo and I'm very sorry to see your note. I share your frustration but the ID you provided was not legitimate and even said "not for real id purposes". Please also accept my apologies for the miscommunication with our customer service department. I'd like to provide a few comments.
First, as you might expect, attempts at fraudulent purchases run rampant online and especially at an online headshop. When we first opened we shipped plenty of product both in-and-out of the domestic USA, including Puerto Rico, and we unfortunately experienced tremendous levels of fraud.
Because of this, we have risk software as well as added personnel who evaluate and make the final determination on each purchase. In other words, our customer service team does not make the call. Customer service reps are, however, sometimes able to convince our risk department to change their stance. In fact, I happened to see this order come through and also chimed-in with the hope we could process the order. Unfortunately, this was an instance where an unsuccessful attempt was made. Going against our risk department has quite a few consequences and was not possible. Therefore, the only other option was Bitcoin.
With respect to our email and phone number, these have and always will be active; we have never blocked even a single address and we never will. This said, an unforeseen technical glitch quite possibly could have occurred (on your end or ours) and understandably escalated your frustration even higher -- I'll extend my apologies for that as well. My email is dean@dopeboo.com should you have any trouble in the future.
Based on your experience I can fully understand your viewpoint, and not wanting to shop with us. Evenso, and given our restrictions on processing, I still would like to find a way to earn and keep your business. Yes, Bitcoin takes a minute to set-up but it's actually a great payment platform. If you'll set that up I will send you 2 of those awesome GRAV pipes for the price of 1.
Either way, your note and consideration are both very much appreciated.
Warmest,
Dean
Love DopeBoo!
DopeBoo gave great service and the bowl I ordered is my favorite glass bowl I've ever bought. 10/10 recommend DopeBoo. Thanks!
25 februari 2019
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Amazing
Dopeboo is great. I love their products and the service was great. I reccomend.
25 februari 2019
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Great sale prices
Great sale prices. Shipping was quick. Will shop again when the need arises.
11 januari 2019
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DopeBoo is my go to !
DopeBoo is a good shop that u can find a lot of variety in pipes and bongs ..u can find good items on sale and they have good customer service
10 januari 2019
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Very good products
Very good products. all I expected. Thank you!
10 januari 2019
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