SCAMMERS This is not a London based business. It pretends to be but it just ships poor quality products from china that arrive weeks after ordering. Steer clear
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I ordered 2 merino wool jumpers from dorevelle , they took a couple of weeks to arrive no labels in garments which is not legal as clothing has to have labels stating what garment is made from, coun... Toon meer
Only one star because I had to, to be able to write this……. This company should be labeled TEMU London.. £50 wasted money, cheap material, and absolutely no where near as described on website…. Absolu... Toon meer
Didn't think it would happen but it did. I've been scammed by this company.I wish like others I had read on Trustpilot first. You think your getting a bargain, fake address in Covent Garden, the quali... Toon meer
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DONT BUY FROM THIS COMPANY!!
You have to at least press 1 star to do a review but I wouldn't give them that! This company is a scam, do not purchase. Lordy I wished id read the reviews before purchasing some mens shoes for my husband for xmas. I placed the order on the 28th November, no tracking update since the 2nd Dec. Thought the company was London based, in fact China!!! Doesn't surprise me they're con artists. Ive emailed over 8 times, same response they are looking into it. Ive requested a cancellation and full refund but im not holding my breath. Had to do a charge back thru my bank which Dorevelle weren't happy about. Shocking customer service, this company needs to be shut down!!!
AVOID - SCAMMERS
AVOID - basically a scamming site as the items received are not the same as advertised. They then drag out the refund process as is has to go via China and takes up to 44 days. Do not buy from this site
I gave this company 1 star only because…
I gave this company 1 star only because it wouldn't except zero stars, I wish I'd have known before buying of those rip off rag traders, I ordered 2 pairs of camos which took over a month to be delivered, when they arrived they were on the small side even though I did the measurements they provided, after washing them at their recommended instructions they shrank about 3 inch in length and likewise around the waste, I messaged them with my complaint, I was asked to send a photo of the trousers with me wearing them for proof, the offered me 20% of £80.95 of which had paid I declined wanting a full refund, they then offered me 30%, I'm still going through the process, stay away from this outfit they are a con job preying in idiots like me do not give this company your money
Disgraceful Dorevelle.
Disgraceful Dorevelle.
Dorevelle.com should be taken down Immediately.
I purchased x2 pairs of shoes from Dorevelle.com and i was surprised to receive x2 pairs of cheaply made shoes which do not match the quality implied on the website. The shoes have no logo, no branding and are terribly made, you should never be able to see glue on the seam of a shoe. So appalled I will not wear the shoes.
Dorevelle are not responsive and put in place a tedious returns process to get you nowhere.
Absolute frauds. Stay clear!
I should have read the reviews
I should have read the reviews, absolute nightmare, and I am trying to get a refund which they are making extremely awkward and I have provided proof of postage. Never again, stick with companies you can trust
Dorevelle,don't order
Been waiting since the 21/11 for the YELLOW jumper that comes from CHINA! ,size L ,that I ordered for my mum's Christmas present,and this is what came...
A MUSTARD COLOUR JUMPER SUITABLE FOR A SIZE 8!!!
Definitely not 🟡,and definitely not a size L
So now I have a jumper that is way too small,and a completely different colour!
Temu in disguise
I would give them no stars horrendous, I wish I had read reviews before purchase, please avoid, impossible to contact them, my delivery took 4 weeks couldn't contact them, had to get bank involved for refund, it f8nally turned up today, 4xl jacket ... its garbage nothing like picture plus size is more like medium its pathetic, they should be ashamed its false selling, nice website hides the facts they are based in China not London and their clothing is typical tat from temu ... so angry i will return jacket no good to me costs £49.99 not worth a tenner garbage avoid avoid avoid. Don't fall for the glossy uk site .
Not what you would want
Offered a pay to view tracking service initially on my order. Delivery took over 3 weeks to get to me with several email chasers along the way. Goods arrived and I was not happy with the colour on one item and sought to return. Was offered 2 options neither which suited and opted for the return option on their website which included return delivery costs. The company have gone silent. I will never use them again and can kick myself for not checking Trustpilot reviews before making my purchase. Had I done do, I would have avoided all this hassle and saved myself £70 in the process. A really bad experience from start to finish.
DONT : I'd give this company a -0 if I could
I'd give this company a -0 if I could. Sadly I hadn't seen these reviews and ordered 3 jumpers. It took over 3 weeks for 2 to arrive. One of them had a hole, and a month later I have still not received the third 5 weeks since order was place. I don't expect to!! Emails to the company dont address anything.
I should have checked the reviews
I should have checked the reviews. Bought a pair of trainers that are the worst quality footwear you can imagine. Probably cost 10 pence to make. Also a jumper that is supposed to be XL, but more likely a medium. Also took nigh on 3 weeks to arrive. Scams. Avoid at all costs
Scammers
I ordered a jumper. courier lost the parcel.
sent them the email from courier , they still won't refund me or even reply to me!
horrible service
Scam company
Scam company. Claims to be uk based and shows uk address but its not until you order you find its in china. Quality of products is poor. Won’t give you refunds of full amount only 25 percent. Avoid.
Avoid
Product looks completely different than on the website. I couldn't get a tracking information. Then the tracking number has changed. Finally, when I got the parcel and decided that I want to return the product, customer service offers me a replacement or partial refund while keeping the item. It's just a Chinese sweatshop with nice website.
Avoid at all costs!!!
Avoid at all costs.
Ordered an item sized XL from website which took a while to arrive. When it did arrive, it was not as per the pictures featured on the website, poor quality fabric and totally void of any tags....but in an extra small size which would fit a child.
Contacted Dorevelle who offered a 30% refund without the need to return the item.
Total scam and absolutely disgusting way of doing business!
This is a scam company
This is a scam company. Please do not buy. Poor cheap quality products for expensive prices. Spent £70 on a pair of boots that were the exact pair I had bought from temu for £10 ( which were busted in 2 weeks) I thought for price it was going to be at least good quality. May as well have torn up £70. No chance of refunds. Absolutely gutted and will never trust an unknown brand again.
Avoid at all costs
Avoid at all costs. Shipped from China so no 3-5 day delivery. Quality absolutely shocking and does not match pictures on website.
I ordered 2 merino wool jumpers from…
I ordered 2 merino wool jumpers from dorevelle , they took a couple of weeks to arrive no labels in garments which is not legal as clothing has to have labels stating what garment is made from, country of manufacture etc. and am sure not merino wool. Lumpy seams in garments
I have sent several emails and not had any reply so am reporting to Trading Standards. Lesson learnt should have checked this company out. SCAM. And SCUMBAGS
AVOID - DO NOT BUY FROM THEM
The company deceives people first by claiming to be based in London when they aren't, as they are based in China (items arrive from and apparently need to be returned to China, they also mention a team in Amsterdam and somewhere else I think I saw an address for somewhere in North England, so who knows what dodgy stuff they are doing). They advertise product as of a specific material and when you receive them, it isn't the material they listed in their website (eg I bought merino wool sweatshirts and I received some cheap stuff I wouldn't pay £1 for. I know what merino wool looks and feels like as all my winter jumpers/sweatshirts are in merino wool). Items take forever to arrive and they send them only after you contact them saying you will contact you credit card holder to block the payment. Once received, if you want to return the items they offer you a discount and ask you to reply advising how you'd like to proceed (discount or full refund) and once you do, they no longer get back to you. Avoid avoid avoid as it's more the hassle you will need to go through than anything else. You can't put zero stars otherwise I would have.
I wish I read reviews first
EDIT: The company got back in touch and I can now add they are also breaching Consumer Rights and declining to honour their statutory obligation. Despite being required to provide free returns (and they also state this on their website) they are refusing and asked me to cover costs to return the items to China. They also had the audacity to ask me to declare only £10 value when I paid over £50.
Please please please avoid this company and if anyone has already felt victim of their scam, please do report them to the Trading Standards UK so they can be investigated and never allowed to trade in UK again (they are registered in UK, on the Company Houses, the Director is a Dutch person who opened the business not long ago. Business address on website is of a company that helps people setting up businesses)
I can only agree with all reviews that…
I can only agree with all reviews that went before me - just awful!!! The goods are extremely poor quality. I received wrong size and wrong colour (Boots were ordered)
Unfortunately they have no return policy to speak of !!! - if like me you need to send back you have to pay (min charge £35.00 postage to China !!!) so you have no choice but to accept their minimal discount (20%)
So frustrating !!! Do not order from this company !!! Complete con- artists
Should be banned from web sites in the UK immediately!!
Worst clothing shopping expirience in…
Worst clothing shopping expirience in my life. They lie about the delivery time. It says 4 days on the site while it actually took about 3 weeks. You cannot cancel an order if you do so by mistake. The return is made difficult. I would suggest you never shop from here as it will certainly lead to dissapointment.
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