Doruva 

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Faulty lights fittings . Which don't fit and have runs in paint. Delivery over a month. Contact number in London is some dodgy mobile number. Sent several emails which never get replies. Chat is also... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Doruva surprised me in a good way. I wasn’t sure what to expect, but the ceiling light in my study feels relaxing. I followed the setup guide, and the installation proceeded without any issues. Every... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Modern Circular LED Semi Flush Mount Ceiling Light by Doruva suited my bedroom per perfectly. It’s minimal, classy, and provides excellent lighting. 5 stars!

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Waited three long weeks for the goods to arrive, only to learn that these are cheap Chinese products, overpriced by the store. Arrived faulty and Doruva will not answer the phone (they only have a mob... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Doruva is a UK-based home decor store offering a thoughtfully curated selection of lighting, furniture, and accessories. We focus on timeless style, quality craftsmanship, and a personal, down-to-earth shopping experience.


Contactgegevens

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Doruva offers beautifully designed…

Doruva offers beautifully designed lighting and home décor that often match or exceed customer expectations in style and aesthetic. Many buyers are pleased with how products look, the variety available, and the feel of premium quality. However, there are recurring concerns around delivery times, item condition on arrival, and customer support responsiveness. 5 stars!

25 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful light

Beautiful light! The Modern 1-Light Flush Mount Ceiling Light by Doruva is minimal yet elegant. It give perfect illumination without being harsh.

24 september 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The Amanita Lamp is exquisitely built

The Amanita Lamp is exquisitely built, elegantly catches each detail of mushrooms, and emits a soft glow that creates a warm atmosphere. I put it on my bedside table. It feels magical in my room. Wonderful piece, Doruva!

23 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Doruva's Modern LED Ceiling Light…

Doruva's Modern LED Ceiling Light Geometric Flush Mount is a statement piece. Its unique design and bright lighting make it a focal point in my living room. I appreciate the easy installation process.

18 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This lamp is both functional and…

This lamp is both functional and elegant. The Minimalist Rechargeable Wall Lamp by Doruva s easy to install, provides excellent lighting, and the touch control is very responsive. Absolutely worth it!

12 september 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Doruva's pendant lamp adds a touch of…

Doruva's pendant lamp adds a touch of elegance to my dining space. The glow feels soft and relaxing, and guests keep asking where I got it. Thanks, Doruva!

9 september 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Hi Tom!

Thank you for your review. I hope you enjoy your lamp!

Hope to see you soon shopping at Doruva!

Team Doruva!

Beoordeeld met 5 van de 5 sterren

Doruva surprised me in a good way

Doruva surprised me in a good way. I wasn’t sure what to expect, but the ceiling light in my study feels relaxing. I followed the setup guide, and the installation proceeded without any issues. Every time I switch it on, the room feels calm and inviting. Thank you, Doruva, stellar service!

8 september 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Thank you Alisha for your awesome review! I am glad to see it was easy for you to install the ceiling light!

Beoordeeld met 5 van de 5 sterren

The Modern Circular LED Semi Flush…

The Modern Circular LED Semi Flush Mount Ceiling Light by Doruva suited my bedroom per perfectly. It’s minimal, classy, and provides excellent lighting. 5 stars!

5 september 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Thank you Elliot for your compliments!

Beoordeeld met 4 van de 5 sterren

It's my first timme using Doruva

It's my first timme using Doruva, and I'm impressed. Easy to order, no issues with payment, and delivery was smooth. Will shop again.

4 september 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Thank you Aaliyah for your review! Hope to see you soon again!

Beoordeeld met 1 van de 5 sterren

Faulty lights fittings

Faulty lights fittings . Which don't fit and have runs in paint. Delivery over a month. Contact number in London is some dodgy mobile number. Sent several emails which never get replies. Chat is also unanswered. Avoid buying from here. I will seek refund. This company should be investigated. TAKE NOTE TRADING STANDARDS!!! Remove these frauds, do not buy.

29 augustus 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Hi Allan!

I am sorry this happend.

Could you please email us at info@doruva.com and put trustpilot in the subject?

I will make sure this will be handled as quick as possible!

Linda

Beoordeeld met 1 van de 5 sterren

Avoid

Item not as described.
No response from this company.

20 augustus 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Hi MSJ!

I am sorry this happend.

Could you please email us at info@doruva.com and put trustpilot in the subject?

I will make sure this will be handled as quick as possible!

Linda

Beoordeeld met 1 van de 5 sterren

Recommend avoiding

If you are happy for delivery to take at least twice as long as it should, arrive in two separate deliveries from china, inevitably have some damage, not get replies from customer services, not get any instructions for putting the product together (not straight forward), and finally have to go to the expense of buying a china to UK plug adaptor, then buy from this company. Otherwise avoid. And this is a shame as the product, although expensive, is decent.

18 augustus 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Hi Simon!

I am sorry this happend.

Could you please email us at info@doruva.com and put trustpilot in the subject?

I will make sure this will be handled as quick as possible!

Linda

Beoordeeld met 1 van de 5 sterren

Charged but waiting months.

Been waiting for my lights for over 3 months. Tracking says they have been with the courier in London for 4 weeks. Customer services said they were in a queue to be delivered 3 weeks ago but since then they have not returned emails or answered the phone. Starting to think this is a scam.

17 augustus 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Hi Jonathan!

I am sorry this happend.

Could you please email us at info@doruva.com and put trustpilot in the subject?

I will make sure this will be handled as quick as possible!

Linda

Beoordeeld met 1 van de 5 sterren

Slow delivery and instructions and remote only in Chinese

We order a ceiling fan light from them. Communication was very confusing, the delivery journey reset several times and it took 4 weeks to arrive. In the meantime we were told on numerous occasions that delivery should be in the coming days. When it finally arrived all the instructions were in Chinese and so are the buttons on the remote control. Nowhere in the description did it say it come only in Chinese language.

8 augustus 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Hi Tanja!

I am sorry this happend. I would love to send you the correct instructions.

Could you please email us at info@doruva.com and put trustpilot in the subject?

I will make sure this will be handled as quick as possible!

Linda

Beoordeeld met 1 van de 5 sterren

STAY AWAY

I wish there was an option of giving these guys no stars. One star seems too generous. Great selection of lights but that’s where the good side of this company ends. Shipping comes from China and takes weeks to arrive. Zero correspondence. No option to cancel the order. Items arrived… finally. They were nothing like what had been advertised; cheap plastic lights is what I received. Awful! Try return them/ not a chance. Email after email each email goes unanswered. Absolutely shocking! Stay away. Now I’m stuck with cheap awful lights gathering dust and which I don’t want and know I can’t get rid of either because they are so cheap and awful. At over £200 for trash, it’s criminal! Stay away!

5 augustus 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Hi Shannon!

I am sorry this happend.

Could you please email us at info@doruva.com and put trustpilot in the subject?

I will make sure this will be handled as quick as possible!

Linda

Beoordeeld met 1 van de 5 sterren

Avoid

Avoid this company at all costs.

I placed an order on the 5th of July, which arrived after 4 weeks of ordering. After pestering and emailing them on several occasions, they delivered my order once opening the Parcel I had received a broken rod but thought maybe the electrician could fix it. As I knew this company would never reply their emails. However I was told by the electrician this light was completely Broken and they could not install it. Which is extremely frustrating bearing in mind I had to wait 4 weeks for the delivery to arrive, which arrived broken and unusable.
I have emailed them once again hoping that a refund or a replacement will be send out, but once again no response from them at all.
I now have a light which is faulty and broken, and a waste for 200 pound.
Avoid this company at all costs they either don’t deliver in the time frame, or if you’re lucky and receive the item it will be broken and not worth the cost and the time you spend emailing them. As they will never reply!!!
Extremely disappointed to know the company does not care about customer satisfaction at all, neither do they seem to phased by it.

7 augustus 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Hi Haaniya!

I am sorry this happend.

Could you please email us at info@doruva.com and put trustpilot in the subject?

I will make sure this will be handled as quick as possible!

Linda

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS

Waited three long weeks for the goods to arrive, only to learn that these are cheap Chinese products, overpriced by the store. Arrived faulty and Doruva will not answer the phone (they only have a mobile number advertised) and do not reply to emails. Wish I had checked here before handing over money! Avoid this unprofessional outfit at all costs. Like others, I will be instigating a chargeback with my bank to recover my money.

1 augustus 2025
Review zonder uitnodiging
Logo Doruva

Antwoord van Doruva

Hi Simps!

I am sorry this happend.

Could you please email us at info@doruva.com and put trustpilot in the subject?

I will make sure this will be handled as quick as possible!

Linda

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