Dotdigital Reviews 760

After using the platform for 2+ years the standard of support received by our account manager Freddie is excellent. Always available to assist us and provide us with a wealth of knowledge and insight that help us to improve. Coupled with this, the constant evolution of the platform makes Dotdigital a leader in the market.

Great service from both support and sales. Product does exactly what we need with digital marketing. Would recommend.

As a fast-growth company we try new things regularly and the support team at dotdigital are always available with helpful advice.

Providing a strong partnership to Aryza. Great service and strategic support.

Great platform and support team.

We've been with DotDigital for 12m now and can't speak highly enough about the company. The platform gives me everything i need and the team are always there to support and assist if needed.

We've worked with Dotdigital for over 5 years; the platform is very easy to use with great plug-in features, and the account management team are very responsive and knowledgeable.

Lots of useful features including landing page builder and customer communication tools. Helpful support / account management team.

We started working with Dotdigital in August 2023, we needed to change ESPs quite quickly and they were up to the task, responding quickly and finding solutions to our challenges. The whole team has been supportive, they respond quickly to our questions and are invested in our success. Special shout-out to Jeri and Ashley, it has been a pleasure working with them.

We've been using DotDigital for over 2 years and it's working very well for us. Ashley Warner has been absolutely fantastic to work with. No question is too difficult and he gets back to you immediately. Thanks for all your help Ashley, especially with the privacy policy.

I got in touch with the team via the web chat which was great. I was then put in direct contact with our account manager. Thank you

Sean at Dot Digital was fantastic - extremely proactive and switched on. Have been very impressed by my experience so far - long may it continue!

A must have in digital marketing!

The team at Dotdigital are fantastic - Sean our account manager was very friendly and informative.

Dotdigital is a rock solid email platform that's flexible and easy to use. Whenever I've encountered any issues or needed pointing in the right direction regarding using certain features, the support team have always been really quick at getting back to me with help and guidance.

Really helpful and super informative, ensuring we had all the right information to help us decide what the best training for our team is.

Really good customer service. Sean who manages our account went out of his way to help with a query I had. Really friendly and quick response too. Thanks

The response from the technical team is always timely and relevant. Our account manager makes sure we are aware of anything that may affect our budget. The needs of our users are always considered.

Dotdigital is extremely useful and versatile, and this is reflected in its staff's attitude and support from the very first meeting.

Sean provided a really helpful, quick and positive experience when we enquired about the use of MFA on the system. Really excellent customer care.

I loved working with the team at Dotdigital. I worked with them over many years. Our account manager Chris was amazing!!! His knowledge is incredible. He made everything so easy.

The team at DotDigital are great! Our account manager, Jonathan, is great and always happy to help with any questions. It's also handy having the chat function for support, this team are always helpful.