One star is to kind for this absolutely terrible company. Unfortunately we have to go through them each month to pay our electric bill. Every month is something else. Today the site repeatedly stated... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Since 2021, the economy has been horrible, and I have been struggling ever since. Many companies have started charging fees to pay bills, and doxo is a safe, reliable, and dependable alternative to m... Toon meer
Bedrijf heeft geantwoord
Very friendly outgoing & willing to help get my issue taken care of in a timely manner. Tonya was very efficient making sure everything was correct and completed. Thank you Tonya you made this trans... Toon meer
Bedrijf heeft geantwoord
It’s an efficient way to pay bills, especially since outgoing mail is stolen from our mailboxes. I am just soooooo tried of dealing with theives. My identity was stolen this year. Welcome to the ste... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pay more than 120,000 billers, use any form of payment, and get free reminders so you never forget to pay a bill. doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for just $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
Contactgegevens
855 106th Ave NE, Suite 100, 98004, Bellevue, Verenigde Staten
- (206) 319-0097
- customersupport@doxo.com
- doxo.com
3,8
Goed
764 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Donot use doxo,
Donot use doxo,
I used doxo to pay bay area toll in the middle of august, but doxo didnot pay to bay area toll till today Oct, i got another notice of violation, so that i have paid bay area toll by myself in case of more penalty over due date again. i turned to doxo, they were not helpful but kept wasting my time and bringing me more penalty, i will never trust this app any more, extremely disappointed.
3 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Rani,
We appreciate the feedback—it sounds like there may be a misunderstanding. Please reach out to our customer support at https://support.doxo.com. Our team is available to live chat, and they’ll be able to help you look into this and make things right.
Thanks,
Lisa
I paid a medical bill thru the website…
I paid a medical bill thru the website and it never got paid I got scammed out of my money and I want it returned to me.
5 september 2024
Review zonder uitnodiging
Antwoord van doxo
Hello KC,
I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account.
If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com!
Thank you!
Best,
Lisa
I love that I can pay online and not…
I love that I can pay online and not worry about the payment process...
9 september 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Mishayla,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
ease of using
25 september 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Christine,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy to use
Easy to use….couldn’t change the payment date even tho I paid around the 3 -4 …..other than that it was fine👍
25 september 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Dianne,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Antwoord van doxo
Hello Donald,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Doxo made paying my bill easier
Doxo made paying my bill easier. I will use it again.
13 september 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Linda,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Do not use Doxo
I used DOXO to pay a medical bill. However, they did not pay the provider I specified; they paid a different provider with a similar name. They made no efforts at all to get my money back from the erroneous payment. I canceled the payment on my credit card and they have now sent me to collections. I used DOXO for ease but dealing with the has been anything but easy. Do not use DOXO.
13 september 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Cathy,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
Just easy for me Cell phones Are not my…
Just easy for me Cell phones Are not my generation, but it’s very easy to pay online. I don’t do that very often so thank you.
13 september 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Bridget,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy to use
Easy to use, easy to navigate easy to understand
3 september 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Stephanie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy and fast
28 augustus 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Brie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It was great and the bill is paid
12 september 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Tabby,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Disappointing app and the company is a…
Disappointing app and the company is a bigger disappointment.
Was given the option to sign up for Plus with my first payment fee waived and then reduced fees.
I signed up and tried to make my first payment and there's a huge fee. Disappointed.
29 augustus 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Paul,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
i wish that the app showed how much was…
i wish that the app showed how much was due on each utility bill for easier payment
29 augustus 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Sarah,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
It makes it easy to do my payment
It makes it easy to do my payment
20 augustus 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Cheryl,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
i think it is a great service and i do…
i think it is a great service and i do not have to worry about a bill not getting paid on time
29 augustus 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Keiyhgebo,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Makes it easy to pay my bill.
28 augustus 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Eugene,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy n always pays
2 augustus 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Deb,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
This is the first time I’ve ever used…
This is the first time I’ve ever used this app it’s really good and they set up reminders for you…will continue to use
28 augustus 2024
Review zonder uitnodiging
Antwoord van doxo
Hello JustAnswer CustomerSUE,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
All my interactions with the Doxo app…
All my interactions with the Doxo app have been excellent.
28 augustus 2024
Review zonder uitnodiging
Antwoord van doxo
Hello M,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
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