One star is to kind for this absolutely terrible company. Unfortunately we have to go through them each month to pay our electric bill. Every month is something else. Today the site repeatedly stated... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Since 2021, the economy has been horrible, and I have been struggling ever since. Many companies have started charging fees to pay bills, and doxo is a safe, reliable, and dependable alternative to m... Toon meer
Bedrijf heeft geantwoord
Very friendly outgoing & willing to help get my issue taken care of in a timely manner. Tonya was very efficient making sure everything was correct and completed. Thank you Tonya you made this trans... Toon meer
Bedrijf heeft geantwoord
It’s an efficient way to pay bills, especially since outgoing mail is stolen from our mailboxes. I am just soooooo tried of dealing with theives. My identity was stolen this year. Welcome to the ste... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pay more than 120,000 billers, use any form of payment, and get free reminders so you never forget to pay a bill. doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for just $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
Contactgegevens
855 106th Ave NE, Suite 100, 98004, Bellevue, Verenigde Staten
- (206) 319-0097
- customersupport@doxo.com
- doxo.com
3,8
Goed
764 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It was very easy to use
21 november 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Leslie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Good so far
Good so far. I’ve had so many gaps in my toll billing experiences. Hours on the phone trying to fix them. Even went in person to get them to just add my credit card 💳. And they said that they couldn’t do it there. I had to do it on line.!! Ended up canceling everything on my account and starting over to get it to recognize me. Total chaos
19 november 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Lawrence,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Very friendly outgoing & willing to…
Very friendly outgoing & willing to help get my issue taken care of in a timely manner. Tonya was very efficient making sure everything was correct and completed. Thank you Tonya you made this transaction very smooth & professional!!
7 november 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Angela ,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Antwoord van doxo
Hello Anthony,
It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://www.doxo.com/w/user-support/. We’d love to hear from you!
Thanks,
Lisa
It was easy to use.
10 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Monte,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
The payment was easy to process
The payment was easy to process
23 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Robert,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Antwoord van doxo
Hello Kata,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
USING DOXO…
Doxo is a good way to pay the land taxes or your sewer bill. Reminders are set up so you don't forget to pay them. One click and it's done.
15 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Pamela,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Antwoord van doxo
Hello Heat,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It’s really easy to use
It’s really easy to use. I had no problems with this app at all I love it and yes I will use it again for sure thanks Mike
1 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Mike,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Antwoord van doxo
Hello Linda,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy to use
Easy to use. Bill reminders. Secure information.
23 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Rosie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It’s an efficient way to pay bills.
It’s an efficient way to pay bills, especially since outgoing mail is stolen from our mailboxes. I am just soooooo tried of dealing with theives. My identity was stolen this year. Welcome to the stealing age.
23 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Alexandra,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Got help setting up account for…
Got help setting up account for autopay. Wasn’t able to do it on my own.
21 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Janie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Making payments on the site works so…
Making payments on the site works so much faster. I'll do it this way from now on.
15 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Easy,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Took longer than I expected for the…
Took longer than I expected for the payment to get to the water company and the fee was higher than I expected
9 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Jenny,
We appreciate the feedback—it sounds like there may be a misunderstanding. Please reach out to our customer support at https://support.doxo.com. Our team is available to live chat, and they’ll be able to help you look into this and make things right.
Thanks,
Lisa
Getting the payment to where it needed…
Getting the payment to where it needed to be was great and on time
4 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello OMG Parion OMG TIA,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I dislike the fee I have to pay when…
I dislike the fee I have to pay when using a credit card.
27 september 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Carol,
We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account!
We also have a subscription service, doxoPLUS, which allows you to pay any number of billers without an individual fee when paying directly from your bank account. At $5.99 a month, it’s an especially good deal if you pay multiple regular bills! It also offers overdraft protection, identity theft protection, credit protection, and more key features that help you pay your bills securely and guard your financial health.
If you'd like more information about either of these payment options, you can reach out to our Customer Care team at https://support.doxo.com.
Thanks,
Lisa
I like the ease and the quickness
2 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Jean,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
My bills have always been paid on time
9 oktober 2024
Review zonder uitnodiging
Antwoord van doxo
Hello Janet,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.