DPG Reviews 

750
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Roderick Briggs was the programme advisor who helped me get signed up. He was fantastic and was in constant contact until I started the course, which put me at ease as it was the first time going back... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

lack of communication with tutor, tutor doesnt even help with course not sure why they even there. one way communication with marker takes ages to mark one piece of work. student service contacted the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I rarely leave reviews, but DPG genuinely deserves one. During one of the hardest periods of my life, after my mother suffered a sudden brain haemorrhage and emergency brain surgery, I strug... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve recently signed up to begin my Level 5 in Learning and Development, and Avnita played a key role in making the process smooth and straightforward. From the outset, she was friendly and easy to ta... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Onderwijsinstelling
  2. Centrum voor leren op afstand
  3. Opleidingscentrum

Over DPG

Geschreven door het bedrijf

DPG have been a leading CIPD provider for 30 years, helping over 25,000 professionals at organisations including the NHS and the UK Government to develop their HR and L&D skills. Our CIPD programmes are a simple and cost-effective way to upgrade your career and the capabilities of your team.

We offer a range of qualifications to help enhance your career:


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

750 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(750)

49 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Super Service

Roddy was very professional, polite & efficient.
Made me feel welcome & I'm looking forward to starting my studies!

18 maart 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Good Afternoon,

Thank you for taking the time to leave such a positive review.

Should you need any help during your course please reach out to our student services team.

Kirsty
DPG Learn

Beoordeeld met 5 van de 5 sterren

Dominic

Dominic, was understanding and really helpful. Talked me through my option and immediately sent a follow up email. Great human customer service

15 maart 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Nicky,

Thank you for leaving such a nice review.

I'm glad to hear you have had such a great start to your course.

If you need any further help please reach out to our student services team.

Good luck with your studies

Kirsty
DPG Student Services

Beoordeeld met 5 van de 5 sterren

Highly recommend

I was recommended DPG by a colleague. Roddy has been great at providing relevant and thorough information and getting back with responses to questions really quickly. A smooth and problem free enrolment process. Highly recommend!

7 maart 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Cat,

Thank you for your lovely review!

We are glad to hear you received a great service from Roddy.

Please do not hesitate to contact us at Student Services should you require any assistance.

Good luck on your learning journey.

Kind Regards,
Les
DPG Learn

Beoordeeld met 5 van de 5 sterren

Roddy- Thank you

Roddy has been great.
He has answered all questions quickly.
The enrolment was simple and quick
Looking forward to my learning experience.
Thank you Roddy and DPG

7 maart 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hello Cecilia,

I am so pleased to hear you have had such a great start to your journey with us.

I wish you the best of luck with your studies.

Should you need any help in the future please contact the student services team at studentservices@dpglearn.co.uk


Kirsty
DPG Learn

Beoordeeld met 1 van de 5 sterren

My dealings with DPG on the level 7…

My dealings with DPG on the level 7 CIPD course have been beyond words, I cannot believe CIPD work with a company with such awful customer service and content. Once signed up your support is gone! No one has answered my questions even after chasing responses, the course content is full of errors and so crummy. They changed website mid course lost data in it and didn’t even send out correct log in instructions to the new website after the ones they sent out didn’t work. They continue to waste my time. I really wish I had gone with MOL for the sake of the extra £1,000. I’ve asked three times since last year so possibly since four months ago, can I cancel and lose all the money I’ve spent to date so I can go with MOL or a decent provider, but guess what! No reply! It’s an awful lot of money £5,000 to spend and be treated like this and given such rubbish to work with. The quality is shocking they should be ashamed. They repeat they don’t have your earlier correspondence, how can they not have it, I’ve got all of it. I’ve studied at this level before online in law and it was a wonderful experience, this company needs overhauling. I’m documenting everything and will send details of my entire experience for £5,000 to CIPD.

4 maart 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Good Morning

I am sorry to hear that you are not happy with the service received by DPG.

I would love the opportunity to look into this however I am unable to locate your record from the information on this review. Please can you email students@dpglearn.co.uk with your name and student number and I will look into this as a matter of urgency.

Thanks

Lucy
DPG Learn

Beoordeeld met 1 van de 5 sterren

Avoid!

Website changed 3 months in, lots of things on website do not work, not able to contact some people due to errors on website, response times mean one issue takes a month to be resolved. Zero communication, and when I do hear from them i am given the wrong information! no help and left extremely frustrated.

25 februari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Good morning

I am sorry to hear that you are not happy with your experience of the new MyStudySpace platform.

I am unable to locate your record based on the information given in this review. In order for me to resolve the issues you have faced please can you contact me with your contact details by emailing our student services team.

Kind Regards

Lucy
DPG Learn

Beoordeeld met 5 van de 5 sterren

All round good process

All round good process so far, enrollment was quick, and seems to have a wealth of resources available at first glance. Avnita has been very helpful looking forward to the course.

22 februari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Matthew,

Thank you for your lovely feedback and your comments have been passed onto Avnita.

Good luck with your studies and I hope you enjoy your course with us. If you need any help please do not hesitate to contact the student services team at studentservices@dpglearn.co.uk

Claire
DPG Learn

Beoordeeld met 5 van de 5 sterren

I have just started my journey with DPG…

I have just started my journey with DPG and Roderick’s assistance during the onboarding process for the CIPD Level 5 Learning and Development course was exceptional. His professionalism shone through as he provided thorough guidance and shared all the necessary details. His expertise made the process smooth and effortless. I highly recommend Roderick for his outstanding support and knowledge in this field. Hope to have a great learning with DPG.

20 februari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Nandita

Thank you for taking the time to leave a review for Roderick. It's great to hear that you are happy with the service received at enrolment.

Good Luck with your course and we look forward to supporting you further throughout.

Kind Regards

Lucy
DPG Learn

Beoordeeld met 5 van de 5 sterren

So far so good...

Enquired on a Sunday, received all the info I needed, signed up, was given admin access to my account, which was immediately created and, hey presto, I'm actually able to start my CIPD L5 L&D course on the same day that I enquire. Excellent service so far and Roddy, who was very responsive, deserves credit for getting me up and running in a matter of hours. It's too early to comment on the overall experience yet, having just started, but I will be happy to add to or amend my review at the end of the course. Thank you for a great sign-up experience.

18 februari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Mark

Thank you for your 5* review.

We're committed to providing a smooth service from the point of enrolment, so we're happy to hear that you are looking forward to studying with us. We'll be sure to pass on your feedback to Roddy.

Kind regards

Lucy
DPG Learn

Beoordeeld met 5 van de 5 sterren

Very supportive.

Recently I have been through some stressful situations at work, that concluded with a redundancy.

Once I have been on the phone with DPG, I have received the right support and managed to reorganize my studies. I will continue studying with them in the future.

9 februari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Good afternoon Ioana

I am delighted you have had such a positive experience and that the student services team were able to assist you.

Good luck with the rest of your course and please contact us at Student Services if you need any help!

Kind regards

Lucy
DPG Learn

Beoordeeld met 5 van de 5 sterren

Great onboarding experience

Great onboarding experience. Roddy made contact within minutes of my initial questions on the website and rang me the following day.
Hope the experience on the programme will match this great experience so far!

30 januari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

HI Carly

We appreciate the 5* review you have left. Good luck with your studies and please reach out to our Student Services team should you require any help and support whilst on course.

Kind Regards

Lucy
DPG Learn

Beoordeeld met 5 van de 5 sterren

Really easy, friendly team.

I was recommended DPG Learn by a colleague when I said that I wanted to do the CIPD level 5... Avnita at DPG could not have been more helpful, everything was explained very clearly, I was given flexible options on when I wanted to start and given full details about the course and in depth discussion to make sure it was right for me. I am really looking forward to my learning journey with DPG.

31 januari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Heather,

Thank you for leaving a review for us.

Its great to hear that you are happy with the service that you have received from Avnita at enrolment and we look forward to supporting you further throughout your studies.

Kind Regards

Lucy
DPG Learn

Beoordeeld met 5 van de 5 sterren

Great service!

Claire was very responsive, knowledgeable and supported me with the information required in order to decide the right course for me. Thank you for your support in making it an easy process. I am looking forward to my course.

31 januari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Good Morning Emma.

I'm really pleased to hear that your enrolment was nice and easy, I will pass your comments onto Claire.

Good luck with your studies.

Kind Regards

Lucy
DPG Learn

Beoordeeld met 5 van de 5 sterren

5 Star Service

Claire was so lovely and professional while making my enrolment in the requested CIPD course easy and stress-free. Easy process, and friendly and I would highly recommend DPG. Thank you again, and super excited to get started.

1 februari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Genna,

Thank you for taking the time to leave a review.

It's great to hear that you are so pleased with the service that you received from Claire during your enrolment.

We wish you all the best with your course and look forward to supporting you throughout.

Kind Regards
Sarah
DPG Learn

Beoordeeld met 5 van de 5 sterren

Enrolment process

Claire was very prompt with her replies when I enquired about the course. She also made the enrolment process quick and painless. I would recommend!

31 januari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Anna

Thanks for sharing your experience.

We hope you continue to feel supported and encouraged throughout your journey. Student services are always here to lend a hand should you need it.

Best of luck with your studies.

Lucy
DPG Learn

Beoordeeld met 5 van de 5 sterren

Exceptional service from Claire at DPG

Exceptional service from Claire at DPG. Any and all of my queries answered promptly in an easy to understand manner. Lovely to go through this process with her and excited to now be starting my course. Thank you.

31 januari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Niamh

Thank you for the positive feedback!

Providing the best possible service during the enrolment process is paramount to us and are pleased to hear that Claire has been able to help.

If you have any further questions then please don't hesitate to contact our Student Services Team. We wish you all the best!

Kind Regards

Lucy
DPG Learn

Beoordeeld met 5 van de 5 sterren

Claire, Avnita & Customer Service beyond Excellent! The best recognition for employees deserved

Claire was extermely helpful and kind. The team including Avnita were an absolute pleasure. I'm already 100% sold on the organisation and I've not started my course yet!

31 januari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Good Morning Chelly

Thank you for taking the time to leave a 5 start review with us today.

I'm so pleased to hear that you are happy with help and guidance given from both Claire & Avnita throughout your enrolment.

Good Luck with your course and we look forward to supporting you further throughout.

Kind Regards

Lucy
DPG Learn

Beoordeeld met 5 van de 5 sterren

Very supportive and generous

I had to ask for an extension to my support period and Dominic was able to extend it by two months as a gesture of goodwill, which is very nice and helpful for me and takes the pressure off my studies.

30 januari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Byer,

Thank you for taking the time to leave a 5* review for Dominic today.

I'm please to hear that you are happy with the support he has provided and I have passed your feedback on to him.

Kind Regards

Sarah
DPG Learn

Beoordeeld met 5 van de 5 sterren

Exceptional Service and Personalized Guidance: A Grateful Review for Avnita at DPG

I contacted DPG for clarification on CIPD courses, and Avnita was exceptionally helpful. She took the time to understand my needs, explained the available options clearly, and tailored a proposal for me. Additionally, Avnita promptly responded to all my follow-up emails. Thank you, Avnita.

30 januari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Luigi,

Thank you for taking the time to review your enrolment with us.

We are delighted you have had such a positive experience and found the service delivered by Avnita to be 'Exceptional'. We'll be sure to pass on your kind words.

Wishing you the best of luck with your course.

Kind Regards

Sheila
DPG Learn

Beoordeeld met 5 van de 5 sterren

Amazing experience!

They serve with stride and pride. Keep up sqaud;)

29 januari 2024
Review zonder uitnodiging
Logo DPG

Antwoord van DPG

Hi Varghese

Thanks for taking the time to post this feedback about your experience.

Glad to hear that you were able to get all the advice and information you needed from us to decide on the best course for you.

Don’t forget to get in touch with us if you need anything.

Kind regards

Claire
DPG Learn

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer