We had a blocked outside drain. Phone booking was easy and and a young gentleman named Barry turned up at the agreed time. He found the problem quickly and restored the normal flow of the drain. He al... Toon meer
Bedrijf heeft geantwoord
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Having mistakenly called a rival company first, who let me down for two days (starts with dyno), one of my colleagues mentioned she had used Drain Detectives and how good they were. I messaged at 7am,... Toon meer
Bedrijf heeft geantwoord
Very dissatisfied with this company. They mislaid my address so did not turn up for the first appointment. Rescheduled and got a technician who phoned and _shouted_ at my wife because I was a few min... Toon meer
Untrustable and unreliable; they took 125£ without even try to start the job, and then they tried to charge me further £1000 only to unblock a drain pipe
Bedrijfsgegevens
Over Drain Detectives
Geschreven door het bedrijf
Drain Detectives are one of the South East of England's premier drainage companies. Whether it is a simple blocked drain, cctv drain survey or collapsed drain, our experienced drain engineers can find the real cause of the problem and offer the most cost effective solution.
APPROVED DRAINAGE COMPANY
We are proud to have become members of checkatrade and the N.A.D.C. (National Association of Drainage Contractors).
WHERE WE COVER
We have drain engineers across all of Kent, Surrey, Sussex, Essex, Hampshire, Berkshire, Oxfordshire and London.
SAFETY ACCREDITATIONS
We are pleased to be Safecontractor approved and Constructionline accredited and fully insured, so you can be sure all of our drainage work will be carried out in a safe manner.
CCTV DRAIN SURVEYS
Whether you need a drain survey for pre-purchase, build over or to investigate ongoing drain problems, our drain engineers can help and carry out an insurance approved cctv drain survey.
WHO WE WORK FOR
We carry out work for domestic customers and commercial clients including property management companies, industrial units, schools, colleges, retail units, pubs, restaurants, hotels and building developments.
365 DAYS A YEAR
We work 24 hours a day, 365 days a year, so whether it is weekends, evenings or bank holidays, we will have an engineer to solve whatever drain emergency you have.
CONTACT US
For any advice or for a free quotation, please email or call our friendly office.
Contactgegevens
Verenigd Koninkrijk
- draindetectives.co.uk
3,8
Goed
70 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Reliable, competent and honest
After one contractor I had out Drain Detective came as a huge relief. I now realise I had been spun a line by the first contractor who said my roof drainage outlet needed to be flushed out but it turned out there was no problem with it and Drain Detective sorted everything out for me very quickly. The person who came was also very pleasant to deal with.
I was able to make an appointment for someone to come the same day I called, and they came when they said they would.
Thank you Drain Detective!
7 juli 2021
Review zonder uitnodiging
Went way beyond the extra mile
Turned up in less then as hour. Cleared the blocked sewer pipe very quickly. Showed me every step of the way what was happening. Then spent some time giving me advice on how to avoid the same problem, and even located for me the then hidden and covered over inspection covers to allow me to check for build up on that corner in the future. He could not have been more helpful. A class act.
23 april 2021
Review zonder uitnodiging
Antwoord van Drain Detectives
Thank you for your feedback. It is much appreciated.
I had 3 separate contractors come to my…
I had 3 separate contractors come to my home to look at my serious issue of a severely backed up manhole overflowing into my garden. All gave different diagnosis's and charged me for their time whilst not doing anything to fix my issue. Chris arrived on time, was honest, trustworthy and was the only person who could fix my issue - money well spent. Would absolutely recommend - he saved the day!
15 februari 2021
Review zonder uitnodiging
Good job done
The Engineer arrived within the time slot given and cleared the blockage. I need to wait until we have some heavy rain to be sure all is ok. However I am confident all will be well
22 oktober 2020
Review zonder uitnodiging
Antwoord van Drain Detectives
Hi Ken,
Thank you for your review. I am glad we could be of help. Any problems, please get in touch.
Kind Regards,
Dean
Avoid
Sent an abandoned survey call out charge despite the fact the engineer did not even enter the property. There are dozens of drain survey companies out there, I suggest you look elsewhere.
24 september 2020
Review zonder uitnodiging
Antwoord van Drain Detectives
Dear Ryan, Thank you for your feedback. We do ask our customers if there is a manhole on site before attending to carry out a cctv drain survey. We were told there was a manhole on site. If we attend and there is no manhole on site, we reserve the right to charge a cancellation fee of £50 plus vat as stated in our confirmation emails. Our engineer was on site for up to an hour looking for access to the drains, but none was available. I am sorry we were unable to help you on this occasion.
Great job
Great job. Fair price, good quality work and very nice people.
8 september 2020
Review zonder uitnodiging
Great job done
Work was attended to very quickly and a good job carried out.
Would recommend these specialist.
26 augustus 2020
Review zonder uitnodiging
Probably the best.
Probably the best such service I have ever had.
6 februari 2020
Review zonder uitnodiging
Great service at a reasonable price
Great service at a reasonable price. Attended quickly and solved the problem with minimal fuss.
5 februari 2020
Review zonder uitnodiging
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