Very professional job carried out by Sid. This wasn’t not a straight forward job as a manhole cover needed to be removed which hadn’t been accessed in fifty years before he could access the area of t... Toon meer
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Very friendly,efficient and punctual young man who explained everything that he was doing or intending to do so that we understood. Very neat and tidy and our tenant was very happy with the quick res... Toon meer
Bedrijf heeft geantwoord
Jackie was brilliant in her communications with me - she understood the situation and assigned Jack! Jack could not have done enough for us! He sorted the problem with the toilet and drains and all is... Toon meer
Bedrijf heeft geantwoord
Rang to book an operative to come and resolve a blocked kitchen sink drain (between the external drain cover and the manhole). Their office rang back within 15mins to advise an operative would be wit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contactgegevens
Unit E1, Bradkirk Business Park, PR4 3FZ, Wesham, Lancashire, Verenigd Koninkrijk
- 0808 3019711
Book an engineer in 2 minutes
4,7
Uitstekend
506 reviews
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Extremely professional & polite operative.
Rang to book an operative to come and resolve a blocked kitchen sink drain (between the external drain cover and the manhole). Their office rang back within 15mins to advise an operative would be with us within the hour. After about half an hour "Jack" turned up and checked the issue, freed the blockage and flushed the drain through.
Jack was an extremely professional and polite guy - if we ever have any further blocked drain issues, we'll be asking if Jack is avaialable.
23 april 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Excellent prompt and all round service.
20 april 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
No hassle
Instant response to my post pleasant manner from the receptionist. Agreed day and time that suited me
Arrived on time, pleasant young man who introduced himself. Full explanation of the problem and the work required including pictures. Would recommend
17 april 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
The technician was efficient
The technician was efficient, professional and friendly and made an effort to explain everything. Highly recommended.
17 april 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Engineer was very friendly
Engineer was very friendly. Second time using them. Problem solved quickly. Great company
14 april 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
A great team - and if you're reading this Mark, thank the whole team for me - highly recommended!
Mark came to renew some pipes on our drive after having several toilet blockages.
He explained the problems as we viewed the camera going through the drain. The drain was that bad, the camera got stuck. That didn't phase Mark, he climbed in and got it free. Great that it hadn't got too far down the pipe, but shows how bad our drains were.
A much bigger job than I'd hoped...
He returned a few days later to begin the work. Took a few days to complete including digging really deep and re tarmacking the drive. Hail showers, cold weather but he never stopped. Hopefully sorted forever now!
Mark was very friendly from the word go, eased any worries I had and explained every query, no matter how daft!
He likes his tea strong with 2 sugars, very trusting and committed to getting the job done to customer satisfaction!
A great team - and if you're reading this Mark, thank the whole team for me - highly recommended!
10 april 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Friendly, reliable service
Mark, the technician went above and beyond to get the job done. Arrived promptly and call backs were answered. This company is reliable and I would definitely use again A+++
7 april 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Excellent Service
Excellent Service. Jack was helpful and informative as always.
8 april 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Great service
Great service, very quick to come out.
Friendly and professional service
2 april 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Punctual,polite and professional
Punctual, polite and professional. Excellent explanation, plan and execution.
Good job Peter!!
1 april 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
The major drainage work in the garden.
The major drainage work in the garden over 7 days was done in a professional manner. The guy doing most of the work on his own was pleasant and very hard working in all weathers. Good service all round. Would reccomend the company.
26 maart 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Drain was cleared and cleaned however…
Drain was cleared and cleaned however it was severely over priced! If i would've known how much it normally was i wouldn't have agreed to have it done.
21 maart 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Hello Rachel,
Thank you for sharing your feedback, we are sorry to hear you weren't completely satisfied with the cost.
Before we carry out any work, we evaluate the problem and provide a quote. Once you are happy with the quote, we then start the job.
If this process was not followed, please email your postcode to UK.Feedback@nbly.com and I will investigate this further for you.
Thanks,
Calum
Excellent Prompt Service
Excellent Prompt Service, Jack was extremely friendly and very professional.
Would highly recommend.
19 maart 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Friendly Service
Friendly Service. Very quick. Cleaned up all his mess and advise given
16 maart 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Everything has been done to my…
Everything has been done to my satisfaction.The Drain Doctor staff are very good to deal with and are reliable.
16 maart 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Problem with drainage in bathroom
The technician who came was very efficient and explained everything carefully.
10 maart 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Absolute first class service
Absolute first class service. The engineer arrived promptly. Had a look at the issue and explained everything in detail. A price was then given and was really reasonable. The engineer was polite and friendly. A first class job would definitely recommend these guys. I was a little apprehensive at first, being told something needed doing that actually didn’t need doing, didn’t get that with these guys. Felt everything was explained in detail with no added bits 😊. Great job 👏🏻 👍🏻 thank you
3 maart 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Stubborn blocked drains
I called out of hours and received a prompt answer from the tele handler who took my details for someone at the local branch to call back - I'll be honest, I wasn't expecting much of a response but to my surprise, I received a call back within the hour. I agreed to a technician to visit in the afternoon and received a call shortly after to let me know they were around 30 minutes away.
Jack B (pretty sure that's right but might be Jack P) arrived, gave a quote and started work...... it proved a difficult problem to resolve however, Jack didn't give up and worked tirelessly to fix the problem within the 2hr window allowed for.....
Credit where it's due, great service all round and I would definitely recommend.
27 februari 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
friendly workman explained what he was…
friendly workman explained what he was going to do left my bathroom exepitnally clean and tidy
28 februari 2026
Review zonder uitnodiging
Antwoord van Drain Doctor - North West
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
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