Driver Guardian Reviews 

1.591
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fast response when broken down. Regular contact when waiting for recovery particularly when required in Europe. Have been a member for a number of years used them 3 times in Europe so speak from exper... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

When I renewed everything was perfect. However I tried to renew the previous day & experienced a lady who giggled throughout our call. She couldn't help me remove one car from my account & then t... Toon meer

Beoordeeld met 5 van de 5 sterren

I like being able to speak to some one and explain what is happening. I was given good advice about booking a garage first and then calling for breakdown recovery. When we were told there was a four h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar
  2. ook in
  3. Autoreparatie en -onderhoud
  4. Autoservice
  5. Autoverzekering
  6. Bergingsbedrijf
  7. Caravan- en camperverzekeringsmaatschappij

Over Driver Guardian

Geschreven door het bedrijf

Driver Guardian offers excellent value Breakdown Cover and Motor Legal Protection. Our 5 Star Breakdown Cover is for any vehicle type Car Breakdown Cover, Motorhome Breakdown Cover, Motorbike Breakdown Cover, Camper van Breakdown Cover, Commercial Breakdown Cover, Taxi Breakdown Cover, Multi Vehicle Breakdown Cover Personal Breakdown Cover Driver Guardian Breakdown cover is highly rated by the most important people, Our Members. We Pride ourselves on transparent cover and our Members being able to easily speak to a human on the other end of the line when they need to call us. What is Motor Legal Protection? A Motor Legal Protection Plus policy from Driver Guardian covers legal expenses which result from a car accident that was not your fault. This type of policy is often included as an add on for your road risk insurance. Driver Guardian Motor Legal Protection covers the driver and not the vehicle, this means that if you have more than one vehicle you only need one policy, this can lead to big savings on your vehicle insurance overall. Driver Guardian also do family deals on Motor Legal Protection so you can save even more by getting a group or Family policy. You can see our Breakdown Cover here Breakdown Cover Driver Guardian is Authorised and Regulated by the FCA number 546256.

Geschreven door het bedrijf

Discount for Existing Members

We give a 10% loyalty discount to existing members

We give a 10% loyalty discount to existing members
Driver Guardian Rewards Loyalty, we listen to what our members ask for. One of the main concerns with the breakdown cover industry is hidden costs and big price increases. Driver Guardian gives a 10% loyalty discount upon renewal.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(1.591)

76 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great customer service

My car had a flat tyre a couple of weeks ago so I phoned Driver Guardian (who I’ve been a member of for 10 years) as unable to change the tyre myself. Rachel was fabulous and went above and beyond to ensure I was back on the road as quickly as possible (1.5hrs in total). Excellent service!

10 september 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you very much for sharing your experience with us it's fabulous Rachel went above and beyond to help as she always does .

Beoordeeld met 5 van de 5 sterren

Rachel was extremely helpful.

Rachel was extremely helpful.
I first asked how I can reset my password, and she told me they were upgrading their website.
I then asked If my vehicle information had been updated to my new registration and she came back immediately and sorted the details straight away.
Thank you for your help.

3 oktober 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you so much for your review Mike its so good to hear you had great help.

Beoordeeld met 5 van de 5 sterren

Motorhome Breakdown Cover with Driver Guardian

My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning and by 10:10 am Ravenscroft Motors attended and my van was being attached to a tow truck to be recovered to a local repairer. Everything went very smoothly and Daniel the recovery driver was also very kind and helpful. I could not have asked for better service. Thank you to all involved! :)

25 september 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you Sharon for sharing your experience of our service with us we are very grateful.

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic people to talk to…

Absolutely fantastic people to talk to great support and advice got all my 3 motorbikes covered on one policy, always been prompt with call out times and a curtacy call after recovery to see if everything went ok thankyou

23 september 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thanks so much Christopher for sharing your experience with us, it's so good to hear.

Beoordeeld met 5 van de 5 sterren

Excellent service

From my 1st call to new tyre fitted service was excellent.

23 september 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you very much Brian for your review we are very grateful.

Beoordeeld met 2 van de 5 sterren

Had european cover sold by driver…

Had european cover sold by driver guardian but in fact is not run by them but a thirdparty compamy.
Cost me money to have my car recovered not happy so wont be renewing will pay at bit extra and use RAC.

29 april 2025
Review zonder uitnodiging
Logo Driver Guardian

Antwoord van Driver Guardian

Hi John, we have tried to contact you a few different ways today without any success.

The situation you describe does not match the cover we sell, so we very much need to speak to you please to understand what situation you describe.

If you could let me know a good time to get in touch I can give you a call to get to the bottom of the situation.

thanks
Gareth Halsall
Driver Guardian

Beoordeeld met 5 van de 5 sterren

Flat Battery

We had a flat battery and no way of charging it. Within an hour a man from a local garage arrived to jump start the car which enabled us to drive to Halfords to have a new battery fitted

19 september 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you for sharing your experience Karen we are very grateful.

Beoordeeld met 5 van de 5 sterren

Lovely service

The mechanic came within half hour and diagnosed the issue with my vehicle very quickly
Thank you driver Guardian employee who arranged the breakdown call out for me
Best regards
Ali Shah, Chigwell Essex

19 september 2025
Logo Driver Guardian

Antwoord van Driver Guardian

We are so pleased you have had a quick response to your breakdown.
Thanks so much for your review Sayed.

Beoordeeld met 5 van de 5 sterren

Great service and very helpful

Great service and very helpful. Very responsive. Thank you team

12 september 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you very much for your review Julian we are delighted you are happy with our service.

Beoordeeld met 3 van de 5 sterren

I did not receive renewal documents and…

I did not receive renewal documents and had to call the helpline to request these. As I wrote this I’m still waiting.

13 augustus 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Hi Leigh, Sorry for the delay with this, this has been requested again for you, I have contacted you via email.

Beoordeeld met 5 van de 5 sterren

Broke down in Europe and had a good…

Broke down in Europe and had a good service and money back for having to stay somewhere.

13 augustus 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thanks for sharing your experience with us Mr bond we are very grateful.

Beoordeeld met 5 van de 5 sterren

Very good service.

Very good service. Excellent! No doubt about renewing for another year. Thank You.

13 augustus 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you so much for your review.
We are pleased you are happy with the service you received.

Beoordeeld met 5 van de 5 sterren

Quick response

Getting a person who answered the phone, and easily understood the question and got everything sorted quickly.

17 april 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you for your review Thomas we appreciate it.

Beoordeeld met 5 van de 5 sterren

Very helpful and easy to do business…

Very helpful and easy to do business with I was always busy when they called but always called back when they said they would - great value as well

1 mei 2025
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you very much for your feedback Russell we are pleased you are happy with our service.

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