Great deals and rewards program! Would still love to see the VIP discounts for preorders though, they were fantastic! Release dates on figures are a little slow from actual release but I also unde... Toon meer
Bedrijf heeft geantwoord
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As always, preordered figures, no matter where you get them from, are rarely on time. However once they were received I got them the next day of shipping which I definitely was not expecting as using... Toon meer
Bedrijf heeft geantwoord
I'd had an excellent experience with them, until they've just now closed up shop and disappeared with $300 worth of outstanding orders I'd paid for. Their website and social media have all been del... Toon meer
DX Collectables is awesome and with there frequent sales they are my go to for all collectables. Shipping is fast and safe and customer service is prompt and helpful. I recommend you guys to all my f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DX Collectables is a retailer of pop culture Figures, Statues, Board Games, Trading Card Games and Video Games. We're partnered with Australia and New Zealand's largest suppliers of pop culture collectables and games, allowing us to provide collectors with the highest quality and most sought-after items for their collections. We're lovers of all things fantasy and sci-fi which means we're also big collectors ourselves!
Contactgegevens
37/401 Pacific Highway, 2064, Artarmon NSW, Australië
- customerservice@dxcollectables.com.au
- dxcollectables.com.au
4,0
Goed
198 reviews
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Fantastic Small Business
I have purchased several times from DX collectables. On both occassions they were preorders. They have always had competitive pricing and great communication. Packages are always super protected and packed well. Always my first choice when looking to buy pop culture figures.
4 juli 2023
Antwoord van DX Collectables
Hi Bianca, thank you for being such a wonderful customer and leaving a positive review! It really helps us.
Best customer service going around
Best customer service going around. Recent statue came quick also.
2 juli 2023
Antwoord van DX Collectables
Hi there, thank you so much for the positive review! It really helps us.
Great price, packaged great, perfect condition. Quick delivery, I would definitely buy again.
Great price,
29 juni 2023
Antwoord van DX Collectables
Hi Esther, thanks for the lovely review!
Antwoord van DX Collectables
Hi Nicola, thank you for the positive review!
Always helpful with orders
Always helpful with orders, ships quickly when in stock and offers options to make sure you get what you want, when you want. Repeat customer and had good experience every time.
23 mei 2023
Antwoord van DX Collectables
Hi Cameron, thanks for your positive feedback. It's made our day!
Great prices
Great prices. Really good communication and service for when I have needed to contact them. The only thing that could improve is having an eta date for shipping showing in my account for pre orders
24 mei 2023
Antwoord van DX Collectables
Hi James, thanks for the great feedback. Right now we have ETA's on the product pages but want to improve visibility and notifications of changes. Stay tuned for future developments.
Great,easy to use website
Great,easy to use website. Good product range. Delivery time not so great..
23 mei 2023
Antwoord van DX Collectables
Hi Louise, thanks for your honest feedback. Your order was dispatched within 2 business days of the pre-ordered product arriving from the manufacturer and we can see Australia Post delivered it interstate in 4 days. We're sorry we couldn't get it to you faster. Let us know if we can help with anything in the future.
Excellent store, other gaming retailers should take note.
Can't fault these guys, responsive customer service from Nathan and frequently great deals can be had here.
29 mei 2023
Antwoord van DX Collectables
Hi James, thanks for taking the time to write a positive review!
Great pricing and reliable
23 mei 2023
Antwoord van DX Collectables
Hi Tom, thanks for the positive review!
Quick delivery
Ordered it and was delivered within 7 business days.
Delivery was quick and everything arrived in perfect condition.
Such a great game cannot recommend it enough.
Dice throne ⭐️⭐️⭐️⭐️⭐️
8 mei 2023
Antwoord van DX Collectables
Hi Hannah, thank you so much for the positive feedback!
Delivery was slow
Delivery was slow. Pre-ordered to receive it after the weekend. Should have been sent out earlier.
10 mei 2023
Antwoord van DX Collectables
Hi Jackie, we can see your pre-ordered game was sent one day before the release date, the same day we received it from the manufacturer and it reached you within 2 business days. We're sorry we couldn't get it to you any sooner.
Have not received package
4 mei 2023
Antwoord van DX Collectables
Hi Bob, we'd love to help you with your order. Please contact us at customerservice@dxcollectables.com.au to get started.
Antwoord van DX Collectables
Hi there, thanks for the positive review!
Antwoord van DX Collectables
Hi Benjamin, thanks for the positive review!
Brilliant communications and…
Brilliant communications and experience. Thank you for being so helpful and I look forward to shopping with you once again.
3 mei 2023
Antwoord van DX Collectables
Hi Matt, thanks for the positive review! You've made our day.
Antwoord van DX Collectables
Hi Peter, thanks for the positive review!
Antwoord van DX Collectables
Hi Rus, thanks for the positive review!
Dx collectables responses to all…
Dx collectables responses to all questions were followed up promptly. They fulfilled their commitment to the order completely, I never had any doubts about the order, even though funko pop delayed the preorders I had a few times.
Thank you for your help
25 april 2023
Antwoord van DX Collectables
Hi Russ, thank you for the really positive review! It means a lot to receive your feedback.
Antwoord van DX Collectables
Hi there, we're so pleased to hear your brother loves his Christmas present!
Great price point and offer pick up at…
Great price point and offer pick up at flexible time.
2 april 2023
Antwoord van DX Collectables
Hi Kevin, thanks for taking the time to write a positive review!
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