water cooling blocks didn't come with the fittings, you had to reship those so I ended up paying another fee for out of country shipment
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Your website is extremely slow and difficult to navigate, and it seems well overdue for an update. I am also constantly frustrated by the lack of detail about your products and spare parts! I have bou... Toon meer
I have settled on the Dyze Design Carbide nozzle as my standard nozzle. It performs so much better than other nozzles that I have it on 4 machines. The smooth interior geometry maximizes material flow... Toon meer
Bedrijf heeft geantwoord
Avec l'ensemble d'extrudeur, j'ai pu maîtriser l'utilisation des TPU. Les pièces réalisées sont exceptionnelles de résistance dans toutes les directions x,y et z en particulier en comparaison avec... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Dyze Design develops and manufactures high performance, reliable, and innovative extrusion systems and 3D printers components. Many 3D printer manufacturers have chosen our hotends, extruders, and nozzles as OEM parts for their industrial or high-end printers.
Contactgegevens
1505 Saint-Thomas Suite 100, J4P 3S2, LeMoyne, Canada
- +1 438 238-1400
- info@dyzedesign.com
- dyzedesign.com
3,4
Gemiddeld
121 reviews
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to short for a m-6
20 februari 2021
3d printing extruder
Thank you so much for your help in delivering our products to Russia.The products you produce are of excellent quality and deserve the highest rating
10 februari 2021
I ordered the wrong nozzle
I received the wrong nozzle. It is 0.6mm 1.75 but does not fit the dyzend pro hotend. I purchased in a link from the duzend pro extruder page on the dyze design website.
I went back and checked the site and this was my error. I am changing my review because the quality of packaging and the nozzle itself look excellent, I just selected the wrong size. I missed the visual chart at the bottom. I hope they can process my return in a timely manner. Sorry for any confusion I've caused.
22 januari 2021
Antwoord van Dyze Design
Hello David,
No problem, we understand the situation, and thanks for changing your review. :)
Based on your experience and confusion, we will try to make it more clear to customers which nozzle they need. It's not the first time someone buy the wrong nozzle for their hotend. Thanks for your feedback, it's really appreciated.
Je recommande les produits Dyze Design à 100%
La qualité du support est top! Et on peut avoir un contact direct et rapide pour obtenir une réponse à ses questions ou régler un problème. Le site est très complet et fourni des informations complètes et très pro.
La qualité des produits est irréprochable
Je recommande à 100%
20 januari 2021
Antwoord van Dyze Design
Bonjour Olivier,
Merci beaucoup pour votre commentaire! Nous sommes heureux de constater que vous avez apprécié votre expérience.
Au plaisir!
Simon
I was super excited to receive my .04mm…
I was super excited to receive my .04mm CARBIDE nozzle from Dyze design, but when it arrived I appear to have ONLY received a hardened STEEL nozzle. (As a journeyman machinist I can quickly tell the difference in material). Hopefully they can correct this mistake considering the $73USD I paid for it.
21 december 2020
Antwoord van Dyze Design
Hello Daniel,
Our sales team are already in contact with you regarding this issue. You did receive our "tungsten carbide nozzle".
As stated on our website, our nozzle is what you could call an "insert-type" nozzle, meaning that only the tip is made of tungsten carbide. The body is made of high thermal conductivity steel. We are using a joining manufacturing process, and then, the whole nozzle is coated using electroless nickel.
I'm sorry about the confusion and if the information provided on our website wasn't clear enough.
Stay assure, however, that the nozzle will provide the advertised performance and wear resistance.
Antwoord van Dyze Design
Hello Jakub,
Thanks for your feedback! :)
We are working on new products. We plan on releasing 3 to 5 more products and accessories this year. Stay tuned! :)
Good products but very bad delivery experience.
You guys and girls make great things but the experience we had during the order was quite not good. Long delays, total blackout during the order, info emails where coming too late, confirmation emails completely offset with the reality. Also, the delivery experience (and tracking) was very poor while using Poste Canada. We are on the other side of the Jacques-Cartier Bridge and it took soooo much time to receive! I strongly recommend that you switch to Purolator in the future and check out your internal order process. Keep going, building a strong and efficient company is not an easy task and growing too fast can lead to this kind of situation I guess.
18 december 2020
Antwoord van Dyze Design
Hi Thierry,
Thanks for taking the time to leave some feedback. It's really appreciated.
We're sorry the delivery experience didn't meet your expectations. We're aware of long internal delays in the last few weeks. We're working to rectify that situation.
Customer experience is really important to us, and we take each and every comment very seriously. We took a good note of your suggestions (using Purolator for instance) and we will try to keep improving the overall customer journey.
Best regards,
Simon
The nozzles work very well, but
The nozzles work very well, especialli with highly metal filled filaments, but the threat is 0.5mm shorter than the original E3D nozzle. So you have to adjust the counterthread of the heatbreak in the heatblock to get a sealed connection
16 december 2020
Antwoord van Dyze Design
Hello Thomas,
Thanks for your nice feedback. We are aware of this little design "flaw". It was the only way to have one nozzle that can fit any M6 thread hotend blocks. (like makerbot or flashforge). Still, this design choice won't affect your performance and quality at all! :)
Happy printing!
Antwoord van Dyze Design
Hello Weston,
Thanks for your feedback :)
Yet to install and test the equipment…
Yet to install and test the equipment but it looks good so far.
I like the engineering, as well as buying Canadian.
Hoping to establish a long term relationship with Dyze.
Would have been nice to have different lengths to choose from for the leads, and hose.
As well as the power supply for the cooler.
Regards, Joe.
TCGFILMinc.
9 december 2020
Awesome services
Awesome services! Quick response, great understanding. My go to 3d printer extruder/hotend.
7 december 2020
Excellent product
Excellent product, fast shipment, very good customer service.
I'm using the nozzle for 3 days now and it works like a charm. I'm going to play with faster printing maybe.
Shipment is rather expensive (Canada to Europe) but fast. And you receive frequent updates b
I made a mistake when ordering (wrong size) and customer service replied very fast and altered the order.
Nozzle was in a nice box. Unfortunately, this was damaged, probably during transport. Nozzle was still fine, due to good packaging
5 december 2020
Always a pleasure dealing with this company!
Always a pleasure dealing with this great team and their products are simply the best quality at a fair price point. Keep it up ;-)
4 december 2020
some minute scratches on metal bodies…
some minute scratches on metal bodies but things are pretty good
4 december 2020
Vous me faites payer 26,26 de frais de…
Vous me faites payer 26,26 de frais de port et en plus DHL me facteur 38,20 de taxe. En tout, 54,46 € de frais pour une commande de 120€ ..... c'est vraiment lamentable. En plus les "Latch Groove Mount (DyzeXtruder GT)" les vis vis M3 ne sont pas comprises et ne sont pas dans les pièces de rechange.
Je ne commanderai plus jamais chez vous et vous pouvez me croire que jr ferai passer le message.
4 december 2020
Antwoord van Dyze Design
Bonjour Monsieur Brelinksky,
Nous sommes désolé de constater votre insatisfaction. Nous comprenons qu'il peut être onéreux d'importer des produits outremer, c'est pourquoi nous avons mis en place un réseau de distribution dans plusieurs pays, notamment en Europe: https://dyzedesign.com/fr/trouver-un-revendeur/. Vous pouvez faire affaire directement avec un de nos distributeur afin de sauver, non seulement, des frais d'expedition, mais aussi des taxes.
Tous nos produits sont vendus hors taxes (HT) et livré “rendu droits non acquittés”. De ce fait, il se peut bien qu’à l’entrée au pays, DHL se fasse réclammer les taxes (VAT) sur le colis par les douanes de votre pays. DHL assume donc les taxes à l’entrée afin de pouvoir vous livrer le colis, mais ensuite vous demande de rembourser cette somme (ce qu’on appelle un C.O.D). Malheureusement, le fait de devoir payer des taxes sur les produits n’est pas de notre ressort, ni celui du transporteur. Il s'agit d'une legislation que nous ne pouvons pas contourner (https://www.douane.gouv.fr/fiche/achats-distance-e-commerce-internet).
En ce qui concerne le manque de vis M3 dans votre commande, il s'agit d'une petite erreur de la part de notre équipe manutention. Normalement, cela aurait dû être inclus.
Désolé encore une fois pour votre insatisfaction. Offrir un bon service et que nos clients soient satisfaient fait partit de nos valeurs principales. Nous tâchons d'offrir le meilleur et prenons à coeur vos commentaires.
Cordialement.
I haven't received my item
I haven't received my item, so it's kind of hard to review it. Regardless, unsolicited emails asking for reviews is very obnoxious and the reason for my low rating.
1 december 2020
Antwoord van Dyze Design
Hello,
We're sorry that you received that unsolicited email, and before receiving the order. We'll try to rectify that..
Best regards.
Incredibly Helpful
I goofed and somehow paid twice between PayPal and the order page. A quick email and they took care of the problem on the next business day. My order shipped and arrived a few days later. The packaging was top notch and so is the product. Can't wait to install it and nerd out for a few hours when the kids are asleep.
30 november 2020
Antwoord van Dyze Design
Thanks David for the nice review. We're glad you are happy with our service and with the product as well.
Happy printing ! :)
Just what I ordered
17 november 2020
Excellent I got my order the next day
Excellent I got my order the next day, awesome service.
16 november 2020
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