E Bay Reviews 

Worst customer service ever, just go to amazon

Absolutely appalling customer service. Daisy Reeve and Danielle did absolutely nothing to deal with my complaint with E-Bay. The CEO, Jamie Iannone should be ashamed of his Trust Pilot rating.

I sold a vehicle back in april 2020 the start of lock down told company policy from pay pal to hold onto funds for 21 days ,this went on for weeks , admitted he paid by a bankers draught, could never speak to any one ,the resolution center is all automative,stumped on certain questions other answers come back to simolar or same wording for human response,all to passify you stall off waste time ,admitted after 6 months , there policy too late to claim ,the money qas never their in the first place,they admitted fraud , but shrugged shoulders said sorry the time has lapsed we cant help.ABSOLUTE SELF SENTED CROCK OF BAD EXPERIENCE,AVOID AT ALL EMPHASIZE COSTS

Got conned by a shop called LEMONPAI in China. Couldn’t get any help from EBay, no way to speak to a human. They were supposed to phone me but I just got an Email to say my phone number was wrong!!! No it isn’t..... basically they are damn useless!!!
And as for “Lemonpai” !!!! It’s not the money, it’s the principle!!!

Ordered a phone cover came late not as described tried to get a refund was refused tried to leave negative feedback ebay won't let you as the person/company is a trusted seller more like ebay are making too much money out of the company so don't want anyone giving negative/truthful feedback

I wish I had never heard of e-Bay and will certainly never try to use them again.I would rate them at less than one star.

I bought a Tilley Talisman gas burner, returned it and the vendor has agreed to return the purchase price.

Simple? You would think so - many days and hours of pratting about on their website later I am no closer to getting my purchase price of 40 pounds back.

I have repeated many times all the details, of myself, the vendor, and the fact that he has got it back safely.

This doesn't penetrate the e-Bay citadel.Today they gave me news I had given them days ago, "Good news. Your return request has been approved. The seller will provide you with a return postage label to send the item back. "
I tried to send the return label details to them - but the site repeatedly fails to complete this act because of "technical issues."
Having just wasted another hour in ever decreasing circles I am resorting to this review. Perhaps it will wake up this dysfunctional operation.

Sold an item for my daughter (first time) with a no fee offer back in April.
E bay with held funds and I had to get in touch , which takes days.
Yesterday I get money taken from bank account and an e mail with no explanation. Contacted e bay on line who said it was PayPal issue. Contacted PayPal and it’s clearly not it’s an e bay issue.
I’ve asked for my account to be closed and my bank details taken off the system but they won’t.
Feel very uneasy and not happy they have taken money from my account.
WOULD NOT RECOMMEND SELLING THROUGH THEM AND WILL NOT BE USING E BAY AGAIN.
Feel like my daughter has been conned.

Advertised an item on e bay last year at 10% and the money would be paid into PayPal if that is your method of paying.The item has now been sold and the buyer paid into paypal, but e bay have now snatched the money and holding on to it for a few days, we have rang 3 times to find out where it is, got the usual flannel and excuses. So now ebay are charging 12% to claim paypals 2%' all without the consent of us and anybody else, not giving opportunity of how you get your money. They have just said they are trying to sort ,things, out at everybody else's cost. During this time they also asked customers to update their account details on the internet, nobody knowing if it was a scam going on the current trend of widespread scams at the moment. They just confused everybody. An arrogant outfit that do not really deserve customers. We will change.

I sold an item for collection 23/05/21. The item was collected so I expected my fund instantly. However ebay took their 13% and then stated that my funds would be available 22/06/21 !!! I then spent 45 mins of MY TIME on eBay chat advising that the reason we all sell on eBay is to gain payment and not have to wait 30 DAYS while ebay earn interest on OUR MONEY, We will never sell on eBay again as it has now become an expensive chore

I don’t usually sell on e bay I usually buy but decided to give it a go with a few items ,ok they offered me a no fee at all for selling 4 items ... but what I was shocked with them holding into money paid from the buyers for 11 days , it finalised on Thursday and they wanted to hold my money until the 11may , but still wanted me to send items ... umm don’t think so .. what happened to getting paid when sold and then you send items .. ended up cancelling and will use market place instead from now on , it is free ...

I am thinking of selling my car via e bay and was pleasantly surprised with my experience.
Jaczar helped me through the experience pleasantly and thoroughly with no hassle.
Well done e bay

I have recently heard that E-bay are banning certain figurines on the basis that they are 'racist'. Where do they draw the line?
Personally I find it offensive that all young white girls are portrayed as 'dumb' & materialistic in the shape of 'Barbie', Cindy & other such 'toys', but a lot of people get pleasure from playing with them, so I put my narrow minded attitude aside.
Historic figures are just that 'historic'.
On this score I find E-Bay hypocritical.

E bay do not provide a fair process and sides with the buyer, disputes are resolved without the view of the seller.
The cost of this service in my opinion is expensive.

Robert reeds
On 12/02/2021 I sold a set of TaylorMade R11 irons on E-bay they were dispatched on the 15/02/2021 and delivered to the Buyer in Scotland on the 18/02/2021 three hours after receiving them the buyer filed an Item not as described case the Buyer is and was Portraying himself to be a member of the PGA Professional Golfers Association with 20 Years experience as a Professional and he was listing this phrase on all the items he had listed himself on e-bay ( Buy with complete confidence from a PGA Professional over 20 Years) so upon contacting him and receiving some abuse I decided to investigate him I contacted the Professional Golfers Association and asked for clarity and Confirmation if this person was a Bonafide member of the PGA at the registered address he uses on E-Bay well ? to their Knowledge they don't have this person registered as a Professional Golfer at the address he uses so I checked all his 21 listings at 0:45 on wed 17/02/2021 for confirmation of the phrase and after viewing them I decided to go back to the PGA and tell them what I found and duly forwarded all my findings to them by E-Mail and to E-Bay for the reason that Lying Rats and Scam Artist's should not be allowed to trade on their Platform.
I confronted the Buyer with my findings and he immediately stopped replying to my e-mails and he also removed all his listings and removed the phrasing ( Buy with complete confidence from a PGA Professional over 20 Years) he has now relisted all items minus the phrase so it would seem I made a right decision to do this because I sent a Sprat to catch a Dirty Lying Mackerel so the Moral of this story and review is Never Lie or make up Something or Somebody that your not because he is now under possible Investigation and inquiry I have just tried to Post this on E-Bay but they blocked it so looks like they are as Dirty As he is RIP E-BAY because your not as squeaky clean as you think you are in fact truthfully you have now become a Sewer Haven Start treating genuine Sellers with the Respect they Deserve
Robert Reeds

To be fair, I have not had bother with having money refunded but what I ob ject to most strongly is E Bay turning a blind eye to obvious fraudster sellers (Yes, I am aware of some dishonest buyers too) I rdered a book which did nog arrive and on checking the feedbak of the seller I realise why. Hun dreds of negartives all with the same compolaint. Paid the money, did'tget the item and seller ignore all e mails. I e mailed th seller a David Cross3 times with no result so on 18th Feb it will be left to E Bay to refund.I have subsequently found out in my research that David Cross is a 60 year old businessman, a company director of ESCEND LTD of Maidstone Road Gillingham, Kent. I will be pursuing the matter through C onsumer Protection, the Police Fraud Line and if all else fails, The Department of Trade ans Industry. Firms like E Bay operating in Britain can not be allowed to turn a blind eye to the appalling record of some of its sellers. who defraud honest buyers, then laiugh in their faces when they complain because they thi nk they cannot be touched as they appear to have the blessing of E Bay. Please everyone if you are ha vin g thr same troub le do make a coplaint to Trading Standards/Consumer Protection and the other bodies I mentioned. Aone we can do othing, united we can save others from heartache.

Bad experience. Parcel lost or left outside the building and stolen. I did not get any information on what happened. Apparently they got GPS proof or other but why bother with showing it to the customer. I tried communication with seller, e bay and delivery company buy the result was that I had to pay for the whole circus. Money back guarantee, yeah rights, e bay can cancel on any stage and will not show anything to customer. I left e bay. Even though I was a loyal customer. If you lost a trust in e bay i would not order anything of higher value any more. I had to switch to Amazon. I am not a fan but they are going to take over anyway. Why extend the Agony or e bay.

Marek.

E-bay have done it again.
Buyer stated he received "an empty envelope", (nothing in it). even though 3 Items were sent in it taped together.
Buyer then submits a return for one of the items, this is one of the items he didn't receive. and E-bay pay him out.
E - Bay is So open for abuse and corruption.
E-bay It's a laughing stock.
Thieves and rogues Fill your boots.

Before I begin Ebay and Pay Pal and Packlink are the same company!!
Long story short AVOID..I was a seller on this site for a few years and lately have had unauthorised transactions going to Packlink from my PayPal account and received emails from Madrid later informing me this was a mistake I answered the robot from these 3 companies which are one no reply..but today have woken up to 2 unlawful withdrawal from pay pal account?not a lot of money a tenner?but what if it was more?in response I have cancelled Ebay and there twisted sister pay pal (remember this is connected to your own bank account)big trouble if something goes wrong?? Your bank will drop you like a hot SNOT.

E-Bay is full of crooks. Companies/sellers selling items not fit for purpose & impossible to contact. They have hundreds of negative feedbacks in 1 month & are still allowed to sell.
ME? Well apparently I am a risk to the E-bay community I sold hundreds of items (mostly greetings cards) had over 1,400 positive feed backs, no neutrals or negatives. My customer service was excellent (contacted buyers & sorted our very few issues I had, mostly within hours of being contacted -due to health problems keeping me at home).

There was a problem with THEIR system allowing 'out of stock' items to be bought. Resulting in a -3.8% (yes -3.8%) selling default score (WOW! real crook/con artist then).

Still won't allow me to sell on my E-Bay site. Even though there have been no issues.

So good customer service/relations counts for nothing.

Nice one E-Bay

i bought something from them , the items was damaged they wont refund me