Exeter Property Maintenance  Reviews 81

Great service. The gentleman who came was very helpful, informative and friendly. I will use them every time now.

I reported a leak under the kitchen sink by email after working hours on Monday night. By 10am on Tuesday, Mateusz had attended and fixed it, cleaned up after himself, and left me with a kitchen I could use again. On top of that, I had great communication before Mateusz attended, and a follow-up call a couple of hours after he'd finished. Absolutely first rate service from the whole team, and highly recommended.

Had water coming through the ceiling. EPM were here swiftly and fixed the plumbing issue. Happy to recommend.

Had an overflow from an old heating header tank into loft space. Called EPM and James came promptly and fixed the problem,

I contacted EPM because my brother, who has serious health issues, had a leak in his kitchen. I explained his situation, and they arrived within an hour. The engineer was polite, friendly, and incredibly understanding. He fixed the sink efficiently and showed real empathy towards my brother throughout. The service was fantastic, and the cost of the repairs was very reasonable.

I would like to thank epm for their professionalism and prompt service in resolving the leak we had in our home, we would fully recommend you to all our family and friends for your excellent service

Brilliant service. fast, efficient and the plumber was very helpful and did a fantastic job. Would definitely use them again and would recommend to anyone.

I have used epm for all types of work both in my own home and in my rental property. Everything from regular gas safety certificates and PAT testing to bathroom and kitchen refits. I have found them to be consistently reliable, prompt, friendly and professional. It doesnt matter if its a water leak or a collapsed ceiling or just a blown over fence panel, I have used them for everything and wouldn't risk anyone else now.

I spent some time getting a like for like electrical shower to be installed by EPM. This was to reduce installation costs. Other companies quoted less and would aIso have sourced the new shower. In my experienced opinion, the job should have taken less than 1 hour. This made it a viable price. I was charged 2 hours for a job that in my opinion should have taken less than an hour. I was also charged a disposal fee for the old one. I will not use this company again. I will always get a quotation for work in future and not price per hour.

Outstanding customer service from start to finish. I arrived at work to find our boiler had broken and flooded the kitchen, and they couldn’t have been more helpful. From my first call, everything was handled quickly and professionally, with an engineer on site that same morning fitting a new boiler. I honestly couldn’t recommend them highly enough. Thank you again for your fantastic service.

Very efficient office staff who were both professional and helpful. A plumber came within a couple of days and replaced a faulty shower.

I phone EPM as we had a gas leak , I asked how much it cost for the engineer to fix , they explain and email me everything, at first just expecting it will only take an hour or 2 hours, but the engineer here nearly 7 hrs, I can say it's expensive but both the office staff and the engineer are very nice and helpful, I phone to explain that we can still smell a gas, and I have a problem with payment , hope you can help me x thank you x

I spoke to Maya and Grace about getting a shower installed, I struggled to explain my situation as I'm not a very outgoing person but they were extremely calming and explained everything without making me feel silly. Would 100% recommend this company as everyone seems lovely.

A bit of back ground, the storage heater in my mother in laws living room failed on 2nd January 2026, I live some 150 miles from her, she is 89, a quick google search of the Internet came up with EPM, who are fairly local to her. I contacted the office that day and they arranged an engineer to call on her that day, investigated and fed back the information, to which I asked them to source and install a new Storage Heater, then the day before installation a 2nd storage heater failed, i arranged with the office to check and arrange the installation of a 2nd heater, this has now been installed too. I have a very happy Mother in Law, thank to all concerned at EPM.

Called after finding a leak on the water heater. Man arrived on time and explained everything to me what had happened and what needed doing. I didn't get/want an emergency call out so wasn't charged any silly money. Reasonably priced, good communication and explained well. Would highly recommend and use myself again.

Excellent communication with the office.
Efficient organisation of work and prompt response to any questions.
Professional and clean service provided.
Couldn’t recommend more highly.

Had a very good experience when our electrics failed. The electrician was able to come earlier and so rearranged in our favour. It was a tricky fault to find and although he warned he may have to leave before he found the fault, he actually stayed until he found it hours and multiple rooms and sockets later. Parking is tricky here and the job itself was awkward and he didn't moan or act frustrated at all. Very pleasant chap. Already planning to use again for the final stage and some additional work.

Excellent service. Reasonable price. Very quick to sort out our problem . Would definitely recommend.

Excellent quick response to an urgent water leak in the attic. Mariusz couldn't have been more helpful and extremely polite. Ably assisted by a young trainee, who I hope gets an apprenticeship.
Thank you Mariusz and thanks EPM.
Customer service representative was also excellent. Sorry I didn't get her name.

The quality of the service was superb, both from the person answering the phone to the engineer who came swiftly to sort out our problem. I would definitely recommend this company, and have kept their phone number in my contact list!