Exeter Property Maintenance  Reviews 81

We couldn’t be more grateful. At New Year we were left without power to a boiler and dishwasher. Obviously, the weather was freezing and we needed heat and hot water ASAP. That is exactly what we got! I would highly recommend. From those answering our request to those fixing the issue - wonderful, friendly and helpful!

Thank you

Really great service .. unfortunately I had three leaks in the space of weeks… but EPM were great on each occasion (as they were different sources of leaks)… I have also used them to replace and extractor fan.sominhae used them for both plumbing and electrical services.

What is great is how timely they are, if they say we will be at x time.. that is when they arrive
So I really rate them on the several times we’ve used them now

Very efficient when called out for a Job. Job completed to a satisfactory standard & no problem recommending to any new clients

EPM were a delight to deal with.
Good communication and prompt action.
Would highly recommend this company

The engineer -Chris- turned up on time, did an excellent job and gave some advise. He also looked at another issue and suggested improvements that could be mad3. All I all a great experience.

This is a very reliable company, friendly efficient and clean . They are always there to give advice ,quick to answer your calls , highly recommended .

They were able to come out really quickly, even for a small job when I could not find a single other plumber locally. I would definitely use them again and recommend to others.

From the first call I felt taken care of. Technician arrived in the time advised and did a great job getting a pipe unblocked. I was surprised to get a follow up call. Everyone very friendly and polite and very quick. Thank you.

EPM sent a plumber the same day to replace a sink plug. It was a quick and efficient service, including going out to buy the type of plug I requested.

Excellent service!!easy and friendly booking service with quick response and appointment…always on time ..and what’s more job done with care ..100 percent recommended as a lady on my own I feel totally confident that if I had any electrical plumbing or home maintenance issues they will sort for me efficiently makes me feel secure my definite go to for home repairs

I had an issue with a bathroom lighting circuit that showed itself on a Thursday night. I called EPM on Friday morning and Tim arrived that afternoon to check out the fault and make everything safe. A great speedy response and put my mind at rest over the weekend until he returned with more time to resolve the fault in full. Would recommend

Can't fault the service, fast and efficient visit to fix a leak in a pipe, bish-bash-bosh. No hesitation in recommending EPM

Fitted a new shower head, cable and holder - excellent service. Booked in in the morning and fitted by 2pm, can’t fault them!

The whole service was excellent - from speaking with Grace on the phone, receiving estimates and support with what we needed via WhatsApp, the promptness of the appointment booking and the efficiency of the actual appointment.

EPM responded to my call quickly and arranged for an electrician to visit the next day, following a power cut due to rat damage to cables. However although he identified that both ring mains were affected, he did not have the necessary test equipment and was unable to restore power, A second electrician (Mark) came the next day, proved to be very competent, and was able to restore power and identified necessary further work. This was to provide a permanent power cable to the boiler to replace his temporary solution. This was achieved a few days later by a third electrician. Overall, EPM has a good number of tradesmen to call on and can respond quickly, although abilities may vary. The office staff are good and keep customers informed. Their charges are explained clearly in advance and seem fair and reasonable.

Professional courteous and friendly service from start to finish. The problem has been solved and the quote given over the phone was accurate.

Have used EPM for many years and found them very reliable

EPM were fantastic. Came out with 48 hours of me placing a call. Very supportive and understanding on the phone. Quick response time and and excellant service when the eletrician came. He performed a detailed inspection and communicated exactly what he was doing with all his checks. Highly recommend for a quick, friendly and professional service.

The plus points were availablity and completion of job. The negatives from my perspective were the plumber arriving without the parts for the job which had been clearly described in advance and the labour charges which resulted from having to fetch parts, some time sat in the van and some more time sat in the van when the billing software wasn't working. Complaining got me nowhere. Ok had already noted that they charged for 2.5 hours labour when their meter said 2 hrs 50. The job was a simple one and could be completed in under an hour .There was also extra wallpaper damage to the kitchen due to water from above when the initial fix failed. I won't use again.

I used EPM for an emergency plumbing job, the office staff were polite, understanding and helpful. The engineer came quickly and got the job done efficiently all whilst being friendly and polite. They will be my first call for any future problems.