East Durham Funeral Service ltd Reviews 

308
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole process of organising my uncles funeral was made much easier due to the support we were given. Ellen guided us through everything and the service, flowers and car were beautiful. We don’t li... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such wonderful, compassionate service. Always ready to answer any questions immediately. A wonderful company to deal with at a time of utmost sadness. Thank you for your care and consideration.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uitvaartcentrum
  2. Begrafenisondernemer

Geschreven door het bedrijf

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

308 reviews

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5,0

Alle reviews

(308)

41 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Professional and compassionate

Extremely compassionate, professional and supportive throughout the whole process of organising my mother in law’s funeral.

9 december 2025
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Antwoord van East Durham Funeral Service ltd

Thank you for taking the time to leave this review- we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Took care of everything

Took care of everything, thank you so much for your services. You provided a warm, compassionate and empathetic service that was kind and gentle. Thank you.

5 december 2025
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Antwoord van East Durham Funeral Service ltd

Thank you for taking the time to provide such a kind review.

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service, treated with so much Respect by the most Helful, friendly team which helped so much with our Sad Loss.
You certainly made the day So Lovely, I am Very Grateful and would like to Thank You above and beyond.
Susan Carter.

18 november 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Susan, we really appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Caring, personal and professional service

What can I say? The worst experience of my life losing my dad made so much easier by the whole team. Ellen is the most caring and considerate person I’ve ever met and she should be so proud of her whole team. Nothing was too much trouble. They took so much on to make things so much easier. I couldn’t recommend this company enough. A credit to their profession. ⭐

3 december 2025
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you very much for the kindest review, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

East durham funeral services were…

East durham funeral services were helpful from day one,
All the staff that i dealt with were friendly and professoonal at all times, went through everythin step by step and kept me up to date with all the arrangements,
Would highly recommend thus company for anyone dealimg woth the loss of a loved one

4 november 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Lisa, that's really kind of you to say. Much appreciated

Beoordeeld met 5 van de 5 sterren

Thomas Catchpole

We would like to express our heartfelt gratitude for the exceptional support and care provided. From the very first meeting Ellen and the team demonstrated compassion, professionalism and a genuine understanding of our needs at such a difficult time.

Your kindness and dedication will always be remembered by our family.

19 november 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Lisa, we really appreciate your review.

Beoordeeld met 5 van de 5 sterren

Really great service

Really great service from Tom and Ellen. Everything clear and to plan with the whole experience delivered with both compassion and professionalism.

13 november 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Stephen, we really appreciate your review.

Beoordeeld met 5 van de 5 sterren

I would like to thank everyone at East…

I would like to thank everyone at East Durham Funeral Services for making what was a very difficult time easier with their care and compassion through out the whole process.

18 november 2025
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you Sophie, we really appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Exceptional service

East Durham Funeral Service were exceptional during our most difficult time. They were both empathetic and sympathetic regarding our tragic loss, always able to offer advice and, most importantly, support and genuinely cared about our situation throughout the whole painful (emotionally) process. Unfortunately this was the second time we have used East Durham Funeral Service Ltd but would wholeheartedly recommend this company to anyone who is in need of this particular service. Thank you for all you have done and for being there at this terrible time.

11 november 2025
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Antwoord van East Durham Funeral Service ltd

Thank you very much for the kind words. Thinking of you all xx

Beoordeeld met 5 van de 5 sterren

Mam's funeral service

Service from start to finish was excellent, so professional in every stage of the process. No question asked was too much for them to answer. Highly recommended

14 november 2025
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you Colin, much appreciated, Tom

Beoordeeld met 5 van de 5 sterren

Friendly and professional

Tom, Ellen, Tracey and the team provided an excellent service throughout.

Would highly recommended them to anyone wanting a family company to look after a loved one.

6 november 2025
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Antwoord van East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

This company is doing everything well

This company is doing everything well , their attention to detail is superb , and the manner in which they do it in is excellent . There wasn't anything overlooked from start to finish .

9 oktober 2025
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Antwoord van East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Felt very well looked after with both the delivery of the funeral for my dad and the after care. They called to let me know everything was moving along and provided good advice and guidance. I didn’t go see my dad but a family friend did and remarked on how well presented he was.

25 oktober 2025
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Antwoord van East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

A family run business that puts your family at the forefront

During the most difficult time a family could face, Ellen, Tom and team were faultless. From the moment our Mam/Nana passed away they were nothing but accommodating and respectful, helping guide us through our heartbreak professionally while being empathetic. They looked after our loved one as if she was one of their family members and we cannot thank them enough and recommend them to anyone looking for a family run company to look after their own family.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you Denise and family- Regards Tom and team

Beoordeeld met 5 van de 5 sterren

Excellent and Professional

Would like to say a Big Thank You to East Durham Funeral Service. Tom and the team were excellent and extremely professional right from the start. The whole process was made easier to deal with at a very difficult time.
Once again Thank You.

4 september 2025
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you Adrian, much appreciated, Regards Tom

Beoordeeld met 5 van de 5 sterren

Very friendly and professional

Very friendly, empathetic and professional people throughout from beginning to end. They kept me up to date at all times. I cannot thank them enough and would highly recommend their services.

1 september 2025
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you Terri- Regards Tom and team

Beoordeeld met 5 van de 5 sterren

Caring staff

The staff were so caring and supportive. We felt everything which was difficult at this time was taken care of. They were always at the end of an email or phonecall

26 september 2025
Review zonder uitnodiging
Logo East Durham Funeral Service ltd

Antwoord van East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

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