East Durham Funeral Service ltd Reviews 

308
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole process of organising my uncles funeral was made much easier due to the support we were given. Ellen guided us through everything and the service, flowers and car were beautiful. We don’t li... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such wonderful, compassionate service. Always ready to answer any questions immediately. A wonderful company to deal with at a time of utmost sadness. Thank you for your care and consideration.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uitvaartcentrum
  2. Begrafenisondernemer

Geschreven door het bedrijf

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

308 reviews

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5,0

Alle reviews

(308)

41 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

My mam suddenly passed away and this…

My mam suddenly passed away and this company where really understanding and patient as we have never experienced a death in the family before, would definitely recommend to anyone who needs this service

15 augustus 2025
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you Callum- thinking of you all.

Beoordeeld met 5 van de 5 sterren

A very professional company giving a first class service at a very emotional period.

A first class service provided by the company from the initial interview with the funeral director all the way through to the collection of my wife’s ashes.
All aspects of the funeral were catered for by East Durham Funeral Service Ltd.

29 september 2025
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you Raymond, regards Tom, Ellen and team

Beoordeeld met 5 van de 5 sterren

Taking care of your loved ones

Well it was very professional and yous made it so easy for me I didn't have to worry about anything yous took your time very humbled , respectful and took great care of my wife karen yous were so dignified.my only winge is that I dident get a choice of urn for her ashes but great job guys it takes a special kind of person to do what yous do and I'm so greatfull that east durham funeral services are there i wuld recommend yous to everyone who s lost a loved one

7 augustus 2025
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Antwoord van East Durham Funeral Service ltd

Dear Anthony, thank you for your kind review. We are honoured to have cared for Karen with dignity and respect. Your feedback about urn choice is valued and we send our heartfelt condolences to you and you family. Thank you again.

Beoordeeld met 5 van de 5 sterren

East Durham Funeral 100% professional

East Durham Funeral service did my stepdads funeral from start to finish Tom Ellen and Tracey kept in touch with me and guided me on what was needed for me to do. They were so professional from start to finish. I would 100 % recommend them. Thank you so much for everything and giving my stepdad the send off he deserved.

From Tracy and family

7 augustus 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Tracy and family. We really appreciate this kind review. You are in our thoughts, thanks again xx

Beoordeeld met 5 van de 5 sterren

Dad’s funeral

We lost my Dad this year, very unexpectedly. During the most difficult period our family has ever experienced, EDFS were incredibly respectful, helpful and kind. With their help and guidance, we had a wonderful funeral that the whole family was proud of. Many thanks to the whole team once again.

15 juli 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Will- we really appreciate your feedback

Beoordeeld met 5 van de 5 sterren

A Very Dignified Farewell

Excellent service from start to finish. Highly recommend anyone to use their company. Efficient polite and friendly personnel. A really great team .

29 juli 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Paul and Gina, we really appreciate your kind review

Beoordeeld met 5 van de 5 sterren

I would give East Durham Funeral…

I would give East Durham Funeral service more than 5 stars if I could. They made a very very difficult time stress free and very easy! Ellen especially was on hand for any questions we had especially with delicate circumstances. I couldn't recommend them enough. We had a not nice experience with my grandma's funeral with another company and Ellen and the team absolutely excelled beyond our high expectations. We can't thank you all enough for making the day so special.

30 juli 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Yasmin and Pauline, we really appreciate your kind review

Beoordeeld met 5 van de 5 sterren

A caring, efficient and reliable company.

I have been very impressed by the caring and quietly efficient way everything has been handled, from the collection of my husband's body through to the funeral and beyond. Everyone from the company has been kind and compassionate and, importantly, completely dependable.

25 juli 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Janet- Regards, Tom

Beoordeeld met 5 van de 5 sterren

Professional service in every sense…

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & flowers. We were always kept upto date with arrangements
Professional service in every sense
Thank you

17 juli 2025
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you for this review, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Celebration of life

At the saddest of times the company provided the kindest caring service possible. They understood our requirements and carried out our wishes to provide the most perfect funeral anyone could wish to experience.
I wanted this to be a joyful service to commemorate the many years we spent together, a life full of happy memories to share and this was fully achieved.
I can't thank them enough and would highly recommend their service to anyone who requires the services of a funeral director. Every aspect was thoughtfully carried out, from contacting the venue, catering, floral tribute, minister and all I had to worry about was to upload photographs for the order of service and video tribute. Their funeral director, chauffeurs, attendants, limousines and hearse were immaculately turned out.
Thank you for helping my family and myself get through a very sad but in the end a happy memorial for a life well lived.

26 juni 2025
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Antwoord van East Durham Funeral Service ltd

Thank you so much for taking the time to leave this review Maureen, we really appreciate it xx

Beoordeeld met 5 van de 5 sterren

East Durham Funeral Service

Absolutely first class service from East Durham Funeral Service. Staff are excellent, compassionate and empathetic throughout. Very understanding of client needs and took care of everything for us.

13 juni 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Ian- we really appreciate your time to leave this review

Beoordeeld met 5 van de 5 sterren

East Durham Funeral Service ( Margo)

East Durham Funeral Service, where absolutely brilliant from beginning to end. They made sure every step of the way was correct and right for you. Lovely, friendly, and always keep you posted, via Email or phone. Thank you so much.

2 mei 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Angela

Beoordeeld met 5 van de 5 sterren

For my dad

You where amazing
Took alot of the strees out of a very sad time
Mad us feel so at easy with everything
Everything we asked was done to perfection
Thank you so much

19 mei 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Lisa

Beoordeeld met 5 van de 5 sterren

Mams funeral

You were very helpful and efficient from start to finish you made a sad day a lot better for us Thank you from Mary and Kay

12 juni 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Mary and Kay

Beoordeeld met 5 van de 5 sterren

The staff were very professional and…

The staff were very professional and really helpful, nothing was too much trouble. I would certainly recommend East Durham funeral Service

29 april 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Tonia. That's really kind of you to say.

Beoordeeld met 5 van de 5 sterren

Right from the first meeting with Tom…

Right from the first meeting with Tom everyone was extremely pleasant helpful and efficient. We could not have asked for any more respect and kindness.

2 mei 2025
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Antwoord van East Durham Funeral Service ltd

Thank you for your kind review.

Beoordeeld met 5 van de 5 sterren

Lovely Company

Excellent service all the way great communication 5*

2 mei 2025
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Antwoord van East Durham Funeral Service ltd

Thank you Neil

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