ECL | Person-centred Care Reviews 

Katie, our customer connect, is really helpful and supportive. She has helped my son, with ASD, to gain confidence and gain valuable experience not only in a working environment, in a voluntary setting, but also key social skills and better understanding of what is expected in a work setting. Katie's support has been invaluable. Without it my son would not progressed as far as has. He now feels ready to start seeking employment again, after some difficulties and set backs when first seeking work.

What an amazing team ECL are. Katie is an amazing Job Coach and has been a consistent throughout my son's employment. Katie thoroughly understands Joe's needs and has been so supportive throughout the whole employment experience.
Communication is excellent, emails answered and follows up on outstanding items with Joe's employer. A great team and people we can trust. THANK YOU

ECL are a fantastic team who have supported my daughter with ASD to find employment. Mel has exceeded my expectations for the level of support she has given to my daughter in finding work. ECL understand the individuals difficulties and adapt the process to ensure the best outcome. Fabulous service

ECL were great for helping me get back into employment after my previous contract ended. Right from the start Mel was very patient and understanding of my circumstances which I really appreciated, I was able to secure a position quicker than I thought too, would definitely recommend!

Wendy and reece have been really helpful, dispite how unusual my methods of doing things can be, they are both kind and know exactly what they are doing. This is a great service.

My mother has been attending ECL Highfields Chelmsford every week. She loves going and the ladies who work there are fantastic. Nothing is too much trouble and they are so kind and caring. This is the first time she has attended anything like this and it has helped her confidence hugely. I will always be grateful.

Hannah has so much patience with my rather avoidant 19 year old! I feel that without her support, my young person would not have come out of her bedroom, so the fact that she is now travelling into town, volunteering in a charity shop and interacting with people she doesn’t know is a positive indication that she is able to develop her independence. Without Hannah’s support this would have seemed an impossible task.

As a person with Autism, I've often found looking for employment a difficult task.

But thanks to Hannah and the Autism employment team at ECL, I've been about to excel in area that I otherwise would have thought impossible, from interview prep and job searching to learning cover letters and buzzwords.

I highly recommend their services and I am confident that if I didn't have them in my corner, I wouldn't have my current job at all.

Cheers, Hannah

Richard and his team were our saving grace for my 19 yr old son who had been let down by the school system for not achieving level 4s in GCSE’s which stopped him getting any apprenticeship or jobs. ECL where so helpful and thorough with my sons needs and wants and I really couldn’t recommend their services enough. Thank you ECL

ECL have been great in helping to find my daughter her first paid job.

Lisa, her consultant, is very warm and friendly and made us feel at ease. She is very professional and helped to write a CV, apply for jobs, attended the interview and arranged for support for the initial shifts to help her settle in.

ECL
In person meetings, rather than phone calls or emails.

Quick response from ECL in arranging and carrying out initial screening discussion.
First meeting with Inclusive Employment consultant was just over a week later.

I liked the idea of being a Green-keeper. I got the idea whilst watching some videos on ECL’s website about a previous client of ECL.

Inclusive Employment Consultant - Mark

My Inclusive Employment Consultant and I work well together.

They attended my Job Seekers Allowance (JSA) meeting at the Job Centre.

Took me on a CV drop tour to local golf clubs. This included introducing me and ECL to the golf club staff.

They introduced me to and hosted discussions with staff at Essex County Council who co-ordinate accessible apprenticeships.

I’m currently working at a local golf club as a trainee Green-keeper on a three-month contract.

Given me hope and something to work towards.

Our team have recently been working with Ian to help a lady we support to improve her skills and make her dream become a reality. It has not been easy, but, with Ian's patience and persistence we are definitely on the way to make some of her goals become a reality. We still have a little way to go but with his determination, ideas and thinking outside he box, I truly believe she will get the happy life and the feeling of importance that she longs for. I can't thank you enough for the support you have given us and her.

We can’t thank you enough for the care Paul received and the support you gave me. We couldn’t have managed without you. Your kindness and professionalism is outstanding. We can’t praise you enough

A big thank you to the staff and caring team for your support in helping me get back safely on my feet. A very professional and friendly team

Keep supporting me

Thank you Katie Connah for your huge support in caring and guiding my sister. My sister has gained more independence and confidence and you are the person working hard behind it . You are such a kind and wonderful person and I personally felt very connected by the way you treated my sister and my family . I am very sure your service will be a big support as a community connector to the community and we wish you all the very best to support more and more people in need in our community and a big thanks to ECL for your huge support to the community.
I strongly support ECL and wish them my best in supporting to bring a better life for the people in need in our community .

When I started working with ECL I was working in an extremely stressful job and feeling overwhelmed.

Kelly’s support made all the difference in not only helping me find a role that's perfect for me but supported me through the interview process as well.

She helped me find a new job within a small team who are extremely supportive and I now look forward to going to work and feel a lot less stressed.

I wouldn’t have done nearly as well without the support from ECL Inclusive Employment.

I highly recommend ECL.

I want to thank ECL for their expert care of my brother. Kim Martin, Trusted Assessor, steered us through all the steps toward establishing what we needed to do and the help we could have from other bodies. Gabriella Twine provided enormous support in guiding my brother through complex application procedures for support. Ashley, the Occupational Therapist, has made weekly visits that have greatly aided my brother's recovery: she has encouraged him towards activity and engendered real positivity and determination. Her very real expertise and tips have been very, very useful indeed. The carers have all shown real patience, empathy, and professional skill in caring for my brother since his discharge from hospital. I should particularly like to thank Sara from Corringham whose unassuming endless good humour and common sense were welcomed by my brother. I cannot thank ECL enough for all the help that has been given. Regards Elaine.

Katie Connah my community connector has been very helpful, she made finding volunteering clear. She showed patience and kindness. I am enjoying my volunteering.

The staff that come into your home are undervalued, they are all amazing.
The people who sit behind a desk, trusted assessors and area managers are rubbish. Be prepared to be told and not heard. This service is run so poor in the office. The staff who come and visit patients to support and reable are amazing. The planners and trusted assessors and managers are all poorly trained and have no common sense or compassion. Be prepared to be treated like a toddler