Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Toon meer
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Lees wat reviewers zeggen
Incredibly pleased with this purchase. I didn’t expect to be able to light a large log burner with just 1 eco firefighter, but have now done so on each of the 3 occasions I have tried. So a great savi... Toon meer
Bedrijf heeft geantwoord
The ecoblaze website is easy to use and find the product you want. Delivery for my order was free and quick given it included Easter. The firelighters are in a cardboard box and were packed into a l... Toon meer
Bedrijf heeft geantwoord
Looking for an economical and environmentally sustainable way of lighting the fire and these seemed to be the best I could find. Having used now a couple of times they keep the light for the le... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over ecoblaze
Geschreven door het bedrijf
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Contactgegevens
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Verenigd Koninkrijk
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Uitstekend
513 reviews
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always speedy service and great quality…
Always speedy service and great quality firewood
4 maart 2026
Antwoord van ecoblaze
Thank you for your great review! We're so pleased to hear that you're happy with the speedy service and the quality of the firewood. We really appreciate your support and look forward to supplying you again in the future.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Great product & service
Always use Ecoblaze Natural Fitelighters! Great product and delivered the next day which was fabulous service!
12 maart 2026
Antwoord van ecoblaze
Thank you for your fantastic review! We're delighted to hear that you love the Ecoblaze Natural Firelighters and that the next-day delivery met your expectations. We really appreciate your continued support and look forward to serving you again soon!
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your great review! We're really pleased to hear that you were happy with the fast delivery and found the product to be good value for money. We appreciate your support and hope to serve you again soon.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your kind review! We're really pleased to hear that you’re happy with both the product and the service. We truly appreciate your support and hope to serve you again in the future.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
🔥 Hot stuff
Delivered prompt, logs differ in size which works out well in the scheme of things. Good value for money.
These will now be my regular supplier for all my log burner needs
1 maart 2026
Antwoord van ecoblaze
Thank you for the "hot" feedback! We’re so pleased to hear that you’re happy with the value and the prompt delivery. We actually find that having a slight variation in log sizes is a real benefit—it makes it much easier to build a sustainable fire by using different sizes at different stages of the burn.
Welcome to the family as a regular customer! We look forward to being your go-to supplier for all your future log burner needs.
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review.
Kamva - CS Team
Excellent product and service
28 februari 2026
Antwoord van ecoblaze
Thank you so much! We really appreciate the 5-star review. "Excellent product and service" is exactly what we strive for with every order. We’re glad we hit the mark for you, and we look forward to your next order!
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review. Kamva - CS Team
The firelighters are excellent and…
The firelighters are excellent and following an email to Ecoblaze regarding packaging damaged in transit involving the loss of some of the contents a new box of firelighters was delivered. Can't fault them on the ethics.
Despite the above five stars Ecoblaze could improve by actually responding to emails. The replacement firelighters were sent without any reply to my correspondence and the invoice stated the full price rather than zero.
24 februari 2026
Antwoord van ecoblaze
Thank you for the 5-star review and your honest feedback. We’re glad we could quickly replace the damaged firelighters for you!
We hear you regarding the communication. While we prioritized getting the replacement shipped immediately, we missed the mark by not sending a confirmation email first. We'll work on matching our fast actions with better updates in the future.
Regarding the invoice, the price shown is a courier requirement for the manifest; please rest assured there is no balance due from you. Thank you for helping us improve!
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review. Kamva - CS Team
The firelighters are a great product…
The firelighters are a great product even better as they was in the sale and very quick next day postage excellent service service as always
6 maart 2026
Antwoord van ecoblaze
Hi Gavin,
Thank you for your feedback! We’re thrilled to hear that you’re happy with the firelighters, the next-day delivery, and the service you received.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Antwoord van ecoblaze
Hi Michael,
Thank you for your feedback! We’re pleased to hear that your order was delivered punctually and that you’re happy with the product.
If you have a moment, we’d be very grateful if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Excellent fire starter…
Good value product (starts fires every time); delivered as promised; and eco to boot!
26 februari 2026
Antwoord van ecoblaze
Hi Nick,
Thank you for your feedback! We’re delighted to hear that you’re happy with the product, the reliable delivery, and that you appreciate the eco-friendly aspect.
If you have a moment, we’d be very grateful if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Antwoord van ecoblaze
Hi Robin,
Thank you for your feedback! We're really pleased to hear you found the service efficient.
If you have a moment, we’d be very grateful if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Antwoord van ecoblaze
Hi Bernard,
Thank you for your great feedback! We're really pleased to hear that you’re happy with the quality of the firelighters and kindling, and that the delivery was nice and quick.
If you ever have a moment, we’d really appreciate it if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Antwoord van ecoblaze
Hi Sandra,
Thank you for your lovely feedback! We’re so pleased to hear that you’re happy with both the product and the service.
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review here: https://g.page/r/CUNM9QJ07AXkEBM/review
Thanks again for your continued support.
Kind regards,
KM
Reliable every time
So easy to order & pay online.
Very quick delivery & kept up to date throughout. Arrived in excellent condition and as described.
Have used several times & never disappointed
2 maart 2026
Antwoord van ecoblaze
Hi Eve,
Thank you for your feedback! We’re delighted to hear that you found the ordering and payment process easy and that your delivery arrived quickly and in excellent condition. It’s also great to know you’ve used us several times and have never been disappointed.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review
Thanks again for your continued support.
Kind regards,
KM
Antwoord van ecoblaze
Hi Paul,
Thank you for your feedback! We’re delighted to hear that you were happy with the product, the price, and the speed of delivery.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review
Thanks again for your support.
Kind regards,
KM
Antwoord van ecoblaze
Hi Sandra,
Thank you for your great feedback! We’re delighted to hear that you’re happy with the firelighters and the fast delivery.
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review
We really appreciate your support.
Kind regards,
KM
Antwoord van ecoblaze
Thank you for your fantastic feedback! We’re delighted to hear that you were happy with the price, the product, and the speed of delivery.
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review
We really appreciate your support.
Kind regards,
KM
good service up to date progress…
good service up to date progress excellent product well packed
21 februari 2026
Antwoord van ecoblaze
Thank you for your great review!
We’re really pleased to hear you were happy with the service, updates, and packaging — and that you’re enjoying the product too.
We truly appreciate your feedback and look forward to serving you again soon!
Kind regards,
NH
If you’d like to leave us a Google review, you can do so here:
https://g.page/r/CUNM9QJ07AXkEBM/review
Wood burnt well.Delivery was very…
Wood burnt well.Delivery was very fast.Very pleased.My got to log supplier now.
28 februari 2026
Antwoord van ecoblaze
Thank you for your lovely review!
We’re so pleased to hear the wood burned well and that you were happy with the fast delivery. It’s fantastic to know we’re now your go-to log supplier — that really means a lot to us.
We appreciate your support and look forward to supplying you again soon!
Kind regards,
NH
If you’d like to leave us a Google review, you can do so here:
https://g.page/r/CUNM9QJ07AXkEBM/review
Antwoord van ecoblaze
Thank you for your great feedback!
We’re so pleased you’re happy with the packaging and the product. We really appreciate you taking the time to leave a review and look forward to serving you again soon.
Kind regards,
NH
If you’d like to leave us a Google review, you can do so here:
https://g.page/r/CUNM9QJ07AXkEBM/review
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