I ordered on Friday night,delivery date was Tuesday. The delivery actually arrived on the Sunday dinner time —- kept updated by DPD Only thing I would highlight as maybe needs attention,was the box w... Toon meer
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Lees wat reviewers zeggen
Products are alway good. But two separate deliveries make no sense especially this time as Everi split all the plastic bags and broke the briquettes . Plus DPD delivery the wood , firelighters and one... Toon meer
Bedrijf heeft geantwoord
I was impressed with how quickly my order was delivered however not all the items ordered were delivered. I emailed your office immediately querying the discrepancy - I didn’t receive a reply. A week... Toon meer
Bedrijf heeft geantwoord
Normally purchase wool firelighters from local supermarket a few times every winter. Ordered 200 in one go, rapid delivery, at an excellent price. Quality good, all of a good size. Definitely use agai... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ecoblaze
Geschreven door het bedrijf
ECOBLAZE
Ecoblaze stands as a champion for natural, sustainable, quality products. We supply kiln dried hardwood logs in bags, nets and hessian sacks, natural firelighters, heat log briquettes (including Nestro and Pini-Kay), restaurant-grade BBQ charcoal and pizza oven pellets, sourced through long-standing supplier partnerships that keep quality consistent.
SHOP ECOBLAZE
Every log we sell is Woodsure Ready to Burn certified and kiln-dried below the 20% moisture threshold set by Defra, so it's approved for compliant stoves in UK Smoke Control Areas and burns cleaner, hotter and with less smoke from the first load.
Most of mainland UK qualifies for free next-working-day delivery, and our team is on hand from 9am to 5pm, Monday to Friday, for anything from order tracking to advice on the right fuel for your stove, burner or barbecue.
Contactgegevens
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Verenigd Koninkrijk
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,5
Uitstekend
742 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order
Easy to order, prompt delivery,well enough protected, looks good quality (yet to be used).
25 juni 2026
Antwoord van ecoblaze
Thank you for the great feedback!
We are glad to hear that ordering was easy, delivery was prompt, and the product arrived well-protected. We hope you enjoy the quality once you get a chance to use it!
Kind regards,
NH
Great customer service and product
The voucher code wasn't working so I called up and they made the order manually for me over the phone. Great customer service and great product.
26 juni 2026
Antwoord van ecoblaze
Thank you for the fantastic review!
We are so glad our team could quickly sort out the voucher issue over the phone and get your order placed. Thank you for your kind words about our customer service and product—we really appreciate your support!
Kind regards,
NH
Great price for this Charcoal, delivered late
Great price for this Charcoal at 20% off but it wasn't delivered next day as suggested, took 2 days for delivery hence 4 stars
23 juni 2026
Antwoord van ecoblaze
Thank you for the review and for your feedback! We are glad you were able to grab a great deal with the 20% discount.
We do apologize that the delivery took two days instead of arriving the next day as expected. We always aim for the speediest delivery possible, so we will look into this with our courier to ensure we stay on track. Thank you for your support and for choosing our charcoal!
Kind regards,
NH
does what it is meant to.
17 juni 2026
Antwoord van ecoblaze
Short and sweet—thank you for the review! We're glad to hear the product is doing exactly what it's supposed to do.
Kind regards,
NH
Antwoord van ecoblaze
Thank you for the great review!
We are glad to hear your order arrived quickly within 48 hours and that you are happy with the value. We appreciate your support!
Kind regards,
NH
Antwoord van ecoblaze
Thank you for the great review!
We are glad you enjoyed the discount and that your order arrived so quickly the next day. We appreciate your support!
Kind regards,
NH
Really easy to order online and super…
Really easy to order online and super quick FREE delivery.
22 juni 2026
Antwoord van ecoblaze
Thank you for the fantastic review!
We're glad to hear you found our online ordering process so easy and that you enjoyed the super quick, free delivery. We appreciate your support!
Kind regards,
NH
Very fast free delivery.
Very fast free delivery.. Not used product yet, but looks grear. Deffo buy again.
20 juni 2026
Antwoord van ecoblaze
Thank you for the great review!
We are glad you enjoyed the fast, free delivery and that the product looks good. We look forward to your next order when you're ready to buy again!
Kind regards,
NH
Antwoord van ecoblaze
Thank you for the review!
We are glad to hear your order arrived right on time. We appreciate your support!
Kind regards,
NH
Very speedy delivery
Very speedy delivery and product seems good quality at a very reasonable price.
19 juni 2026
Antwoord van ecoblaze
Thank you for the great review!
We are glad to hear that you enjoyed the speedy delivery and that you are happy with the quality and price of the product. We appreciate your support!
Kind regards,
NH
Great company to deal with
Great company to deal with, quick delivery, on time, eco fire lighters quick, clean, easy to light,
18 juni 2026
Antwoord van ecoblaze
Thank you for the fantastic review!
We are glad to hear that you had a great experience dealing with us and that your delivery arrived quickly and on time. It is wonderful to know that our eco firelighters are working well for you and making lighting quick, clean, and easy. We appreciate your support!
Kind regards,
NH
Evri holding it ransom
Still hasn’t arrived as the Evri delivery drivers don’t want to put them in their cars. Now I’ve ran out of logs consequently!
19 juni 2026
Brilliant service and delivery
Brilliant service and delivery, and these are so easy to use
17 juni 2026
Antwoord van ecoblaze
Thank you so much for the brilliant review! We are delighted to hear you had a great experience with our service and delivery, and that you find the product so easy to use.
We appreciate your support and look forward to serving you again soon!
Kind regards,
NH
Well done to ecoblaze quality far…
Well done to ecoblaze quality far lighters fantastic price for 200 I recommend people that go on the internet to buy some very good
9 juni 2026
Antwoord van ecoblaze
Thank you so much for your feedback! We’re thrilled to hear you’re enjoying the EcoBlaze quality firelighters. A fantastic price for 200 and great performance is exactly what we aim for. Your recommendation means a lot, and we’re glad you encourage others to shop online for them too.
Kind regards,
NH
Eco blaze..product
I was satisfied.With my Eco Blaze. Product. Out left with my neighbour. Many thanks.R
15 juni 2026
Antwoord van ecoblaze
Thank you for sharing your experience! We’re delighted to hear you were satisfied with your EcoBlaze product. It’s wonderful that you even shared it with your neighbour — that kind of recommendation means a lot to us. Many thanks for your support!
Kind regards,
NH
Antwoord van ecoblaze
Thank you so much for the fantastic review!
We are thrilled to hear that you love the product and that our delivery team got it to you so quickly. Your feedback means a lot to us, and we look forward to serving you again in the future!
Best regards,
NH
Antwoord van ecoblaze
Thank you so much for the 5-star review!
We're thrilled to hear that you're happy with the product and that our delivery team got it to you so quickly. We appreciate your support and look forward to serving you again soon!
Best regards,
NH
Antwoord van ecoblaze
Thank you so much for the wonderful review!
We're delighted to hear that you found the ordering process easy, enjoyed the special offer, and received your delivery so quickly. Your feedback means a lot to us, and we look forward to welcome you back next time!
Best regards,
NH
On time and excellent product
15 juni 2026
Antwoord van ecoblaze
Thank you so much for the fantastic review!
We're delighted to hear that your order arrived right on time and that you are happy with the quality of the product. We appreciate your support and look forward to serving you again soon!
Best regards,
NH
Antwoord van ecoblaze
Thank you so much for the great review!
We're thrilled to hear that you are happy with the quality of the product and that our delivery team got it to you so quickly. We appreciate your support and look forward to serving you again soon!
Best regards,
NH
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